Dunkin'
1351 Central Ave, Albany
(518) 915-1002
Recent Reviews
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Great! š
Atmosphere: 4
Food: 4
Service: 4
Everytime I come here always waiting 15 to 20 mins in drive thur always have new management and seem to not know how to do there job they are very slow if you have to go to work dont stop here you will be late
Service: 1
the WORST.. took so long maybe 30-1hr, lady has an attitude and is just scrolling on tiktok.. hope shes fired
Atmosphere: 1
Food: 4
Service: 1
23 minutes to get a coffee
No thank you
Atmosphere: 1
Food: 1
Service: 1
Lady that took my order was the rudest ive ever experienced at any location. she ignored me multiple times, and no greetings. she screwed my order up, but I didn't even bother to tell her because i was so mad. I get your short handed and have no help, welcome to the club. I will never go back.
Atmosphere: 5
Food: 4
Service: 1
They need to bring back their staff from 2 months ago. New people in here are absolutely clueless. One guy was more concerned with stacking cheese rather than serving the line of customers stacking up (the guy with huge scar on his arm
Atmosphere: 3
Food: 3
Service: 1
I used to go to this one almost everyday but it has fallen off. It takes 20 minutes to get through two cars in the drive through. Don't go here unless you have to.
Atmosphere: 2
Food: 3
Service: 1
Lazy workers hand the time messing up my drink some give dirty looks and are always rude
Atmosphere: 1
Food: 2
Service: 1
Thereās nothing quite like biting into an ice cold hash brown after waiting on line for 10 minutes for your order. 1 car ahead of me in the drive thru, no reason for service like that. Not to mention you canāt even hear the guy mumbling on the speaker with the HVAC equipment. So frustrating.
Atmosphere: 1
Food: 1
Service: 1
Great service, the staff actually care. Serena always has everything in order and ready to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts, Original Blend
Restaurantji Recommends
THEY SERVE BURNT BACON!!!! Lady had the audacity to hand me burnt bacon, she messed it up and burnt it the first time, second time she burnt it again and decided to give it to me anyways, will not be coming here again.
Dietary restrictions: They serve burned bacon
Atmosphere: 1
Food: 1
Service: 1
On the days that they are fully staffed they are the absolute bestest.
Atmosphere: 5
Food: 4
Service: 5
Worst experience Iāve ever had at a Dunkin EVER!
Frozen machine was ādownā so I couldnāt get my coffee. Then asked for a sandwich and she burned it bc she literally didnāt want to do her job. Honestly wish I could attach a picture of how monad my sandwich was.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg and Cheese
Ordered two avocado toast, one with the bacon (which is more expensive) this morning along with my normal iced latte. The latte was not when stirred! Both of the avocado toasts were too hard to eat and the one that cost more didn't even have bacon on it. One of the avocado toasts were not when in the normal box but wrapped in paper. Not happy at all with today's service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
Way friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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