Dunkin'
1351 Central Ave, Albany
(518) 915-1002
Recent Reviews
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I love the two egg and cheese here!
Atmosphere: 5
Food: 5
Service: 5
Extremely long wait. Was asked several times what my order was. Everyone here had the same issue.
Atmosphere: 1
Service: 1
The people who work at this one are so nice I have a good experience every time. Especially the girl working at the window today on Halloween she was so nice and a baddie. Best Dunkin in the area🤏
Atmosphere: 5
Food: 5
Service: 5
Good manager, quick service, friendly staff
Atmosphere: 5
Food: 5
Service: 5
I like the fact that they have unsweetened coffee beverages. Latte. At the airport.
Stayed at the Springhill suites next door 5 nights. So I went to DD where service is usually decent. The first visit was good, so I left a decent gratuity. 2 and time was service was lacking=no gratuity. 3rd visit the service was dismal....no smile, no welcome, just a blank stare. Definitely zero gratuity. And definitely a zero chance of me returning. Even if I stay right next door. Could be because I am white? The server on the last trip was black and was stone cold to me. Whatever the reason.... Unacceptable
Atmosphere: 2
Food: 3
Service: 1
Great! 👍
Atmosphere: 4
Food: 4
Service: 4
Everytime I come here always waiting 15 to 20 mins in drive thur always have new management and seem to not know how to do there job they are very slow if you have to go to work dont stop here you will be late
Service: 1
the WORST.. took so long maybe 30-1hr, lady has an attitude and is just scrolling on tiktok.. hope shes fired
Atmosphere: 1
Food: 4
Service: 1
23 minutes to get a coffee
No thank you
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lady that took my order was the rudest ive ever experienced at any location. she ignored me multiple times, and no greetings. she screwed my order up, but I didn't even bother to tell her because i was so mad. I get your short handed and have no help, welcome to the club. I will never go back.
Atmosphere: 5
Food: 4
Service: 1
They need to bring back their staff from 2 months ago. New people in here are absolutely clueless. One guy was more concerned with stacking cheese rather than serving the line of customers stacking up (the guy with huge scar on his arm
Atmosphere: 3
Food: 3
Service: 1
I used to go to this one almost everyday but it has fallen off. It takes 20 minutes to get through two cars in the drive through. Don't go here unless you have to.
Atmosphere: 2
Food: 3
Service: 1
Lazy workers hand the time messing up my drink some give dirty looks and are always rude
Atmosphere: 1
Food: 2
Service: 1
There’s nothing quite like biting into an ice cold hash brown after waiting on line for 10 minutes for your order. 1 car ahead of me in the drive thru, no reason for service like that. Not to mention you can’t even hear the guy mumbling on the speaker with the HVAC equipment. So frustrating.
Atmosphere: 1
Food: 1
Service: 1
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