I ordered a medium hot chocolate and the cup was filled about 60%. When I inquired, they told me that's what a medium is and there's nothing they can do about it. I should have read the reviews first. I'll never order from here again.
Atmosphere: 1
Food: 2
Service: 1
Alex Govoni
Asked for a medium caramel coffee with 1 cream in the drive thru. There is no one in line or even in the store. First, it took nearly 10 minutes just to get the coffee. Then I get a black coffee.... didn't notice until driving away. Employees are on their phones and not paying attention.
Atmosphere: 1
Food: 1
Service: 1
Tatiana Diaz
I believe in leaving good reviews instead of bad reviews but this specific DD location is literally a waste of money. Anytime I have to order from this location, I anticipate my order to be either wrong or made without any care to standards or the food tasting good. Today’s visit was no different. My coffee, upon looking at it, I knew was made wrong so I kindly ask that they remake it. The 2 orders of snacking bacon were both a balled up mess of soggy bacon, croissant stuffer was undercooked and the bacon in the wake up wrap was also undercooked and soggy. The only item in the order that was made correctly were the munchkins which they forgot to give me via the drive through and I had to Come back and get it. A waste of $20 and an inconvenience when you’re on the run.
Ms TM
Went inside to use the bathroom and make my purchase. I was told at the front counter “we are only taking care of the drive thru, you have to wait”! Needless to say I drove some place else. How can you refuse to serve a customer in your face yet rush to serve one in the drive thru?… Make it make sense!
Zyaire Mackey
This my first time writing a review, I went to this store 2 times outta the week, I tipped them. But I felt my order was messed up. Both times. I asked for yellow American both times, they didn’t put in on there. An when I noticed the second time. I asked them to redo it, and the lady clearly just put a slice of American cheese on it, and folded it back up. It was cold, I was very upset. I didn’t take the receipt because I tipped, and felt it would’ve been good the second time though. But it wasn’t.
Atmosphere: 1
Food: 1
Service: 1
Jadan Rivera
I placed a mobile order 15 minutes in advance. When I arrived my drink still wasn’t ready and I proceeded to wait another 10 minutes but they were making everybody else’s drink that was in the drive thru first. What’s the point of placing a mobile order if it’s not going to be ready. This has happened on multiple occasions. No one would come up and ask what I was waiting for and was just staring at me. I saw my name on the screen saying my order was ready and then they cleared the screen when I was still waiting for my drink. Don’t expect them to answer the phone.
Atmosphere: 3
Food: 3
Service: 1
Mia S
Firstly I would like to say the quality of the donuts and muffins are pretty good. Much better than the DD is NYC. HOWEVER the customer service is to be desired. The line for drive through is long so I just park and come in. I accidentally cut off a gentleman I didn’t see so when the counter person said next, I said I was here first. The gentleman said it’s ok she can go. The counter person snapped and said he was here first! Her tone and attitude was a bit off putting from there. Thin, brown skinned lady with braids. I didn’t say anything back. The second time they had FOUR people manning the drive thru so I had to wait a bit. They saw me and didn’t greet me or well anything. Customer service is lacking but food is tasty. I did use the drive thru once and they were nicer there.
Atmosphere: 5
Food: 5
Service: 3
Anita A
Quick and always gets my order right
Atmosphere: 5
Food: 5
Service: 5
James England
Coffee is good, but they need more sugar-free flavor options.
Atmosphere: 4
Service: 4
Patrisha Greene
The iced coffee is what I go to Dunkin donuts store I give it a 9 1/2
I ordered a medium hot chocolate and the cup was filled about 60%. When I inquired, they told me that's what a medium is and there's nothing they can do about it. I should have read the reviews first. I'll never order from here again.
Atmosphere: 1
Food: 2
Service: 1
Asked for a medium caramel coffee with 1 cream in the drive thru. There is no one in line or even in the store. First, it took nearly 10 minutes just to get the coffee. Then I get a black coffee.... didn't notice until driving away. Employees are on their phones and not paying attention.
Atmosphere: 1
Food: 1
Service: 1
I believe in leaving good reviews instead of bad reviews but this specific DD location is literally a waste of money. Anytime I have to order from this location, I anticipate my order to be either wrong or made without any care to standards or the food tasting good. Today’s visit was no different. My coffee, upon looking at it, I knew was made wrong so I kindly ask that they remake it. The 2 orders of snacking bacon were both a balled up mess of soggy bacon, croissant stuffer was undercooked and the bacon in the wake up wrap was also undercooked and soggy. The only item in the order that was made correctly were the munchkins which they forgot to give me via the drive through and I had to
Come back and get it. A waste of $20 and an inconvenience when you’re on the run.
Went inside to use the bathroom and make my purchase. I was told at the front counter “we are only taking care of the drive thru, you have to wait”! Needless to say I drove some place else. How can you refuse to serve a customer in your face yet rush to serve one in the drive thru?… Make it make sense!
This my first time writing a review, I went to this store 2 times outta the week, I tipped them. But I felt my order was messed up. Both times. I asked for yellow American both times, they didn’t put in on there. An when I noticed the second time. I asked them to redo it, and the lady clearly just put a slice of American cheese on it, and folded it back up. It was cold, I was very upset. I didn’t take the receipt because I tipped, and felt it would’ve been good the second time though. But it wasn’t.
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order 15 minutes in advance. When I arrived my drink still wasn’t ready and I proceeded to wait another 10 minutes but they were making everybody else’s drink that was in the drive thru first. What’s the point of placing a mobile order if it’s not going to be ready. This has happened on multiple occasions. No one would come up and ask what I was waiting for and was just staring at me. I saw my name on the screen saying my order was ready and then they cleared the screen when I was still waiting for my drink. Don’t expect them to answer the phone.
Atmosphere: 3
Food: 3
Service: 1
Firstly I would like to say the quality of the donuts and muffins are pretty good. Much better than the DD is NYC. HOWEVER the customer service is to be desired. The line for drive through is long so I just park and come in. I accidentally cut off a gentleman I didn’t see so when the counter person said next, I said I was here first. The gentleman said it’s ok she can go. The counter person snapped and said he was here first! Her tone and attitude was a bit off putting from there. Thin, brown skinned lady with braids. I didn’t say anything back. The second time they had FOUR people manning the drive thru so I had to wait a bit. They saw me and didn’t greet me or well anything. Customer service is lacking but food is tasty. I did use the drive thru once and they were nicer there.
Atmosphere: 5
Food: 5
Service: 3
Quick and always gets my order right
Atmosphere: 5
Food: 5
Service: 5
Coffee is good, but they need more sugar-free flavor options.
Atmosphere: 4
Service: 4
The iced coffee is what I go to Dunkin donuts store I give it a 9 1/2
Atmosphere: 5
Food: 3
Recommended dishes: Sourdough Breakfast Sandwich, Wake-Up Wrap - Sweet Black Pepper Bacon
Restaurantji Recommends
Burn bagelAn fingerprint
Atmosphere: 3
Food: 1
Service: 3
Fast service....they work really good you can see the team work ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Fast service....they work really good you can see the team work ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
this Dunkin is shockingly efficient. Never had any issue here, line can be wrapped around the store and it still moves quick
I went on a very busy morning , and the staff handled it very well ☕☕☕
Parking: 20
Atmosphere: 5
Food: 5
Service: 5
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