Dunkin'
Dunkin' Plaza, 500 Northern Blvd, Albany
(518) 465-1001
Recent Reviews
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there was no brownie batter in my brownie batter donut.
I’m not sure who trained yall on these iced coffee things but I had asked for a mocha iced coffee and there’s barely any mocha in it .. it’s only a few folks that are actually nice I barely come to this location because it’s just miserable people .. anywayyyy here’s a pic of my nasty iced coffee .. I’d rather stick with the dunkin on broadway anyway
Atmosphere: 1
Food: 1
Service: 1
One of the few dunkins that always gets my coffee right. I appreciate it!
Worst of the worst spent $26.60 in breakfast and the woman at the window was so rude made me feel like I was begging for food and she was super annoyed at the world asked for two small cup said u have to pay it was a big mess never coming back here. On top of all of that only gave me part of my order and shut the window on me and told me have a nice day, having me wait 5mins before she can return so I can tell her were is the remaining of my order and no sorry was said like this place is savage and full of drama. NEVER AGAIN DONT EVEN DESERVE A STAR.
Atmosphere: 1
Food: 3
Service: 1
Meet The worst-tasting and ugliest cheese burger
Atmosphere: 1
Food: 1
Service: 1
This Dunkin is FILLED with disrespectful employees. I have numerous examples but we’ll be here all day. I used to think that was the only help they could get but the Dunkin down on Broadway is so much more pleasant. Save your time and spend your money down the street at the Broadway Dunkin! It’s worth the extra 2 minutes believe me. DO BETTER DUNKIN.
Atmosphere: 1
Food: 1
Service: 1
Drive through
Atmosphere: 3
Service: 5
Like how ?
Food: 1
They gave me the wrong drink from another order. If you were order 1210 I’m sorry you got my latte. Terrible. They owe me what I ordered.
Food: 1
My daughter and I visit this Dunkin' Donuts every morning, but unfortunately, most of the staff here are rude and unpleasant. There are only two employees who are nice to us - one named AJ and another young lady who wears glasses. The rest of the staff give us attitude when we ask for simple things like straws or napkins. They act like they don’t want to be there. It's disappointing to be treated this way, especially since this Dunkin' Donuts is conveniently located near my daughter's school. I spend a lot of money to be treated poorly. The food is not always fresh and the drinks taste overly sweet. We just ask for a little courtesy and respect from the employees.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Went to get drinks from work at 5 pm get there and they got the drinks out in the open for who knows how long with no lids then she takes the coffee container throws away the old coffee grounds by smacking it on the side of the garbage can then put it back in to make new coffee when I said something she says it’s part of the closing process and then said I don’t have patience for this as she’s making a drink mind u she’s cleaning with a dirty rag not washing her hands or even wearing gloves
Food: 1
Service: 1
Dunkin’ Donuts is supposed to be open at 5 o’clock. It’s 531 me and my coworkers were coming to get a couple of donuts instead of putting a sign on the door or the young ladies even come to the door to say hey just go to the drive-through we’re not open for whatever reason they just stood there and looked at us. I think that’s very rude and bad customer service and because of that I didn’t even wanna go to drive-through. I just went to another Dunkin’ Donuts
Service: 1
This is a very good Dunkin'. The quality of the food is consistent and the service is always fast.
Atmosphere: 5
Food: 5
Service: 5
This location is terrible at staying on top of inventory. I understand that things run out for various reasons, but it’s way too often that they are out of almond milk, oat milk, whip cream, etc.
Hibiscus tea 3 pumps liquid sugar 💋💋 best!
Atmosphere: 5
Food: 5
Service: 5
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