Dunkin'

39 N Pearl St, Albany
(518) 427-0897

Recent Reviews

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Derpy Ghosts

⚠️This establishment is breaking multiple codes/laws, they are overworking employees with no heat or hot water!!! It's literally freezing inside, employees are being intimidated into running the store when it CLEARLY is not up to code!!! ⚠️

Atmosphere: 1

Food: 1

Service: 1

Brittany Allen

You get 2 stars for finally closing like you should have yesterday. I have the names of the employees that were forced to work in those conditions..I will be following up to make sure they were compensated their full day's pay. This review will be removed when I confirm reparations are made.
Edit: For clarification, I am here to call out upper management. Not the store manager and certainly not the 2 employees who showed up to work despite the inadequate conditions.

Dwight A. Spencer

Good for a quick cup of folders when waiting on the bus before 8am but dirty everything and less than par for a chain means if you can hit stacks a block down

Atmosphere: 1

Food: 2

Service: 3

dhasheea simpson

Worst service ever the store is always dirty and the workers are extremely rude if I could give negative stars, I would

Atmosphere: 1

Food: 1

Service: 1

Danny Rukaj

Great must go there

Kid-friendliness: Great workers very nice people and great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Cheese Pesto

Onur OLGUN

No public or costumer restroom

Asad Butt

It was good.

Atmosphere: 5

Food: 5

Service: 5

AMB

It was good.

Atmosphere: 5

Food: 5

Service: 5

Sean Yeackel

Took nearly 30 mins to get in and out for just a coffee and bagel. The staff is trying their hardest but can only do so much with 2 people at the busiest time of the morning. They clearly need more people working

Sidd K

Absolutely horrendous experience at Dunkin' Donuts! The service was abysmal, to say the least. Not only the drink was bad but when I kindly asked for a receipt, the employee gave me attitude as if I was inconveniencing them. The audacity! Zero stars for service because apparently, common courtesy is too much to ask for. Save yourself the headache and avoid this place at all costs. Customer service? Nonexistent. Don't waste your time or money here.

Atmosphere: 1

Food: 1

Service: 1

Demetrius Martinez

Went in a week ago to get me a coffe and breakfast sandwich had to use the restroom they said they don’t have one come to find out blacks are not allowed to use there restroom will never go to that Dunkin’ Donut ever

Valerie Joseph

Y'all think you are slick. My location's management went back to their old bad practices after I took a break & spent my $ with small local coffee shops. I went back. You once again are opening with only one person in a dangerous part of town. And you seem to be shifting around the hours you are open. I have written corporate once. Guess it is time to snail mail every officer again. I don't give up. Improve or....

Atmosphere: 1

Food: 4

Service: 3

prashant sharma

Only suggestion is give coffee and food to customer together. Rather than give them coffee 10 mins earlier than food. When I try to tell the samething, worker were very rude.

Cheryl Gresham

Never open on time. Service ok. It supposedly opens at 5am. It opens 10 minutes later.

Atmosphere: 2

Food: 3

Service: 1

Jacob

Not friendly cashiers they got no customer service at all.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Egg and Cheese

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