Franks

496 Albany Shaker Rd, Albany
(518) 458-9569

Recent Reviews

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Andrea Denney

Wonderful ice cream, great price, and friendly staff and atmosphere

Atmosphere: 5

Food: 5

Service: 5

Brian Coumbes

Franks has the best of both worlds; Italian food and ice cream. Don’t miss out on their holiday treats or the fact that they are open almost year round. The staff is friendly and always treats my family great when we visit for a quick dinner and treat. One of our favorite places to have dinner with the kids.

Natalie Johnson

Love franks! My mother used to take my sister and I when we were younger. And now I take my sons. Best ice cream and the food is great

Atmosphere: 5

Food: 5

Service: 5

Sora Dupras

they are amazing.

Atmosphere: 5

Food: 5

Service: 5

Olivia Crowley

best ice cream i've ever had. the woman that served us was the nicest person EVER! my friends and i showed up at 9:30 thinking they closed at 10 but they already closed...the woman told us she would still serve us and made our night! she even let my friend use the bathroom ?

Atmosphere: 5

Food: 5

Service: 5

Esther Demicco

Lovely Italian woman served me

Atmosphere: 5

Food: 5

Service: 5

Ruby Ruby

Don’t order here!!! Got a brownie sundae it had little Debbie brownies in it. I had to throw it out after the first bite. Chicken tenders were soggy and rubbery never going here again. Better off going someplace else. The food and ice cream are over priced garbage. If I could I would give it a

Food: 1

John Bartz

The ice-cream cake tasted very good, but it had a little smash on the decorations, and the lettering was the wrong color.

Atmosphere: 3

Food: 3

Service: 3

Zeenat Azizi

I was about to order ice cream as soon as I started ordering she said “let’s do this slowly” like honey no your supposed to be good at your job like it’s not my fault that you. Probably have bad memory? I would go here again if they had better service. ?

Parking: Small

Food: 2

Service: 1

Cora Phillips

The lovely Maria made me a beautiful and delicious ice cream birthday cake! It was a pleasure to meet her when I was picking it up - she is as sweet as the cake! Go to Frank's for your next celebration for an incredible ice cream cake! I spent $42 all told for the 10" round with soft serve chocolate and vanilla with Oreo fudge filling, and it could easily feed 15-20 people. What a deal and seriously, so good.

Atmosphere: 5

Food: 5

Service: 5

Yu-Gene Chen

One of my favorite ice cream places and favorite one in Albany.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheeseburger Deluxe

Mary Hesch

Only serves fresh meals. I like the penne meatball. Never a disappointment. Long lines but woth the wait. You can also order by phone.

Atmosphere: 3

Food: 5

Service: 4

Anthony Vin

delicious all around. I always enjoy an opportunity to eat at Frank's

Rich Edward Nasso

Never realized it was not just ice cream. Has lunch there today and it was delicious! While I waited I could not believe how big the menu was. Definitely recommend and going back for more! Great staff also!

S Miller

Usually great for a simple meal. Today Iced tea was bad ( old?) and ice cream order wasn’t correct… one of us ordered a double scoop & received a baby . Only charged for baby . Reg food is very good.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fries And

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