Jimmy John's

33 New Scotland Ave, Albany
(518) 618-3875

Recent Reviews

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Jana

Most disgusting sandwich I've ever eaten, worst & unhelpful staff, and NOT what I ordered. I was too frustrated to wait 20 minutes longer to re-order. Never again!

Kelly S

The employees that work here are always so nice and remind customers of the promotions going on. 10/10 every time i go in!

John Rafferty

I was there 1/13 around 5pm. I had a Little John for $3.99 which is a good deal. Lady who helped me was super friendly and attentive. Please thank her for me!

Paco Taco

Love the staffs energy

char woo

Very good service and food

B Ron

The girl Keisha with the facial piercing has zero customer service. I walked in for lunch and I usually go straight to restroom to wash my hands. She told me I need to ask her before I walk into the restroom and they are for customers. I then told her that I was a customer and then she gave me the nastiest, dirtiest look. I just left after that, I don't want a person with her customer service to even prepare my food.

James Lanne

Staff could try to be friendly

Atmosphere: 3

Food: 3

Service: 1

Andre Nelson

Went to Jimmy John's and ordered a wrap. Only one employee was working. While making my wrap, I saw it constantly rubbing against a wash rag on the prep table. This is a major hygiene concern, and the employee seemed indifferent.

Atmosphere: 1

Food: 1

Service: 1

Dren46

Went to Jimmy John's and ordered a wrap. Only one employee was working. While making my wrap, I saw it constantly rubbing against a wash rag on the prep table. This is a major hygiene concern, and the employee seemed indifferent.

tyler soto

Idiots who don’t pay attention.

Atmosphere: 1

Service: 1

James A

Ordered July 2nd on the mobile app but never received my order because they were closed after 6pm which I did not know. Was promised to get a refund the next day never got it. Went in person to see if I could get my refund back workers took my order number down and said it would be 1-2 days to receive jt. I never got my refund back. This is the second time that they have charged me for an order I never received. Totally unacceptable.

Service: 1

melisa rodriguez muniz

They take orders on Uber eats because they’re suppose to be open till 9:00 pm and they’re closed by 7:00 pm but still accept orders like if they were there! And still charge you. The food is delicious but they are robbing us through the app. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

Matthew Conway

July 2nd - closed at 6pm (well ahead of closing time). Lady on the phone had 0 customer service skills. Put her back wherever you took her from because she ain't done cooking yet.

Service: 1

Matt C

By far the best food option around Albany Med. Clean location, well organized, friendly employees, and good food.

Atmosphere: 5

Food: 5

Service: 5

Meli Escaño

Quick service; attentive and kind staff

Service: 5

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