I recently visited Juniors Bar and Grill, and unfortunately, my experience was disappointing due to the poor customer service.
Upon arrival, I was ignored for a lengthy period before being seated. Once at the table, it took far too long for our server to take our order, and when they finally did, they seemed uninterested and rushed.
Throughout our meal, we struggled to get refills on drinks and faced delays in receiving our food. When we finally did receive our order, it was incorrect, and the server was unhelpful in addressing the issue.
Overall, I left feeling undervalued as a customer. I hope they can improve their service in the future, as the atmosphere and food have potential.
Feel free to modify any part of it to better reflect your experience!
Catherine Blendell
Very Nice Bartenders ?
Atmosphere: 5
Food: 5
Service: 5
Sarah Bae
Fast inefficient staff. Great food, great prices! Great atmosphere, clean and orderly. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Khan Mohammad Farabi
Went there for Taco Tuesday and the food was amazing and the service was great. I would recommend getting the fish taco if you like the taste of sweet fish. The place had a lovely atmosphere as well.
Atmosphere: 5
Food: 5
Service: 5
K Smith
Juniors is just a great time!! Great food and great service!! I will be back!!
Atmosphere: 5
Food: 5
Service: 5
Aiden Palo
I was sat to server Devin’s section. Great kid provided amazing service. He also recommended me the wings which hit the spot! Bomb diggity. Will be coming back here with my squad and I hope server Devin takes care of us again!! Thanks juniors!
Atmosphere: 5
Food: 5
Service: 5
Raymond J Kim
This is the last time I am ordering delivery from Junior's. I've ordered delivery from them a number of times, and it is wrong EVERY TIME. Tonight was the last straw. I ordered wings, among other things. Not only did I not get my wings, I called them back, and was told that they would make up a new batch and I could come pick it up. That completely defeats the purpose of why I ordered delivery in the first place. They next said that I could call DoorDash and get a refund. Congrats, Juniors, not only have you lost me as a customer, I am going to tell as many people as I possibly can NOT to order delivery from you.
joseph stetz
Was a little disappointed the last time my fiance and I showed up last Friday night, as after getting out of work we wanted to go to our favorite juniors only to be disappointed. After being sat by the host we were ignored for 10 minutes as wait staff looked at our table and proceeded to ignore and continue to talk to customers not helping them, just talking. We ended up walking out after not being greeted or waited on. Servers need a refresher on service 101. a server should greet guests and take their drink order within 90 seconds, and deliver drinks within 4–5 minutes. Some say that servers should take drink orders within 2–3 minutes of a guest being seated. Come on Juniors You're the only restaurant I will only go to got to do better!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: French Onion Soup, Moonshine Wings, Buffalo Wings and Blue Cheese, Mozzarella Sticks, Hot, Grilled California Chicken Cobb Salad, Moonshine Crispy Chicken Quesadilla, French Fries, One-Eyed Willie Burger, Salads, Buffalo Chicken, Steak, Wings, Chicken Wings, Mild, Tater Tots, Nonna's Nachos Full Portion, Pulled Pork, Buffalo Chicken Dip
Andrew Walek
Wow, where do I even begin? A truly one of a kind atmosphere. A lively bar scene with live musical performances. The food was impeccable. My old chum and I had two of the most tender, juicy, succulent burgers you will ever lay your mortal mouths on. The fried potatoes from France were cooked to perfection and cut to a mouth-watering length. The drink selection was second to none. My old mate went for a domestic IPA (Bud Light) that seemed to flow from the rivers of heaven. I opted for a locally sourced, micro-brewed ale that paired exquisitely with our beef patties on buns. The service was second to none, how they found out it was the one year anniversary of the first time I got a root canal at the dentist AND thought to bring me a cake as a result was truly astonishing. I would recommend this establishment to anyone and everyone I know. This is the premier bar and grill in Albany, the whole capital district, and maybe even the state (although Clinton's Ditch in Schenectady may have something to say about that).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot, French Fries
Argo Brisk
The place is always good. There on Wed 8/14 and we got food was eh. Wings were good not extra crispy like we wanted and the main dinner was warm not hot.
??♀️just moved here and the spot was HIT. Delicious food, good service, worth going back. Also trivia night on Thursdays, why not! The birria quesadilla is to die for
Atmosphere: 5
Food: 5
Service: 5
lauren staniec
Great patio and extensive menu that is delicious. Vegan and veggie friendly!
Atmosphere: 5
Food: 5
Service: 5
Jeff Curran
Good menu. Nice selection of beverages. Great service! Enjoy the street side dining while the weather holds out!
Atmosphere: 4
Food: 4
Service: 4
marvin evans
Wings are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Marc Peimer
Great local place with great prices and vegan options!! Well worth a visit.
I recently visited Juniors Bar and Grill, and unfortunately, my experience was disappointing due to the poor customer service.
Upon arrival, I was ignored for a lengthy period before being seated. Once at the table, it took far too long for our server to take our order, and when they finally did, they seemed uninterested and rushed.
Throughout our meal, we struggled to get refills on drinks and faced delays in receiving our food. When we finally did receive our order, it was incorrect, and the server was unhelpful in addressing the issue.
Overall, I left feeling undervalued as a customer. I hope they can improve their service in the future, as the atmosphere and food have potential.
Feel free to modify any part of it to better reflect your experience!
Very Nice Bartenders ?
Atmosphere: 5
Food: 5
Service: 5
Fast inefficient staff. Great food, great prices! Great atmosphere, clean and orderly. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Went there for Taco Tuesday and the food was amazing and the service was great. I would recommend getting the fish taco if you like the taste of sweet fish. The place had a lovely atmosphere as well.
Atmosphere: 5
Food: 5
Service: 5
Juniors is just a great time!! Great food and great service!! I will be back!!
Atmosphere: 5
Food: 5
Service: 5
I was sat to server Devin’s section. Great kid provided amazing service. He also recommended me the wings which hit the spot! Bomb diggity. Will be coming back here with my squad and I hope server Devin takes care of us again!! Thanks juniors!
Atmosphere: 5
Food: 5
Service: 5
This is the last time I am ordering delivery from Junior's. I've ordered delivery from them a number of times, and it is wrong EVERY TIME. Tonight was the last straw. I ordered wings, among other things. Not only did I not get my wings, I called them back, and was told that they would make up a new batch and I could come pick it up. That completely defeats the purpose of why I ordered delivery in the first place. They next said that I could call DoorDash and get a refund. Congrats, Juniors, not only have you lost me as a customer, I am going to tell as many people as I possibly can NOT to order delivery from you.
Was a little disappointed the last time my fiance and I showed up last Friday night, as after getting out of work we wanted to go to our favorite juniors only to be disappointed. After being sat by the host we were ignored for 10 minutes as wait staff looked at our table and proceeded to ignore and continue to talk to customers not helping them, just talking. We ended up walking out after not being greeted or waited on. Servers need a refresher on service 101. a server should greet guests and take their drink order within 90 seconds, and deliver drinks within 4–5 minutes. Some say that servers should take drink orders within 2–3 minutes of a guest being seated. Come on Juniors You're the only restaurant I will only go to got to do better!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: French Onion Soup, Moonshine Wings, Buffalo Wings and Blue Cheese, Mozzarella Sticks, Hot, Grilled California Chicken Cobb Salad, Moonshine Crispy Chicken Quesadilla, French Fries, One-Eyed Willie Burger, Salads, Buffalo Chicken, Steak, Wings, Chicken Wings, Mild, Tater Tots, Nonna's Nachos Full Portion, Pulled Pork, Buffalo Chicken Dip
Wow, where do I even begin? A truly one of a kind atmosphere. A lively bar scene with live musical performances. The food was impeccable. My old chum and I had two of the most tender, juicy, succulent burgers you will ever lay your mortal mouths on. The fried potatoes from France were cooked to perfection and cut to a mouth-watering length. The drink selection was second to none. My old mate went for a domestic IPA (Bud Light) that seemed to flow from the rivers of heaven. I opted for a locally sourced, micro-brewed ale that paired exquisitely with our beef patties on buns. The service was second to none, how they found out it was the one year anniversary of the first time I got a root canal at the dentist AND thought to bring me a cake as a result was truly astonishing. I would recommend this establishment to anyone and everyone I know. This is the premier bar and grill in Albany, the whole capital district, and maybe even the state (although Clinton's Ditch in Schenectady may have something to say about that).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot, French Fries
The place is always good. There on Wed 8/14 and we got food was eh. Wings were good not extra crispy like we wanted and the main dinner was warm not hot.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wings
Restaurantji Recommends
??♀️just moved here and the spot was HIT. Delicious food, good service, worth going back. Also trivia night on Thursdays, why not! The birria quesadilla is to die for
Atmosphere: 5
Food: 5
Service: 5
Great patio and extensive menu that is delicious. Vegan and veggie friendly!
Atmosphere: 5
Food: 5
Service: 5
Good menu. Nice selection of beverages. Great service! Enjoy the street side dining while the weather holds out!
Atmosphere: 4
Food: 4
Service: 4
Wings are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Great local place with great prices and vegan options!! Well worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
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