McDonald's

1602 Western Ave, Albany
(518) 218-1300

Recent Reviews

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Kristoph Duell

Oddly I wasn't expecting such a nice place for a McDonald's. Lol It was super clean, modern, open and everyone was so friendly and ready to help. Foods good. Best one I have ever been to in my opinion. I also enjoyed the tables that lit up to play games on it. My inner child came out hard core!

Atmosphere: 5

Food: 5

Service: 5

Andrew T. Wells

Always fast, both counter service and drive through. Hot and fresh food. Very clean inside and out.

Atmosphere: 5

Food: 5

Service: 5

N M

Locking the door at 9:45pm on Friday evening while customers are trying to pick up previpusly paid for orders. Is not a good look honestly.....

Atmosphere: 1

Food: 3

Service: 1

jeremiah madden

The girl that took my order at the drive thru on 10/17 at 2:45 was the worst customer service I have experienced at a drive-thru in 30 years. I will never go to this store again.

Atmosphere: 1

Food: 3

Service: 1

Crystal Waters (Chrissy)

I was there this morning for curbside breakfast and I was waiting 26+ minutes in my car waiting patiently for my food. I saw a lot of people leaving

I’m not mad that I wasted $5 it’s the fact I waited so long and I couldn’t cancel the order because it said It was too late

Howard Buehler

Well, where do I start first thing? Not 1 person there can speak English as a person. Stick a phone in my face order to take my order. That didn't even look right, food didn't look right what it happened to McDonald's.

Atmosphere: 1

Food: 2

Service: 1

Ben Wiles

Whoever was on shift at 10:45 on Sunday, September 14, provided amazing customer service and they were nicer than any fast food staff I have encountered. Thank you to them! They deserve a raise

Atmosphere: 5

Food: 5

Service: 5

kyle tice

Clean. Play place is different and the kids love that. They have interactive light up tables, very cool and entertaining for kids. Bathrooms clean.

Atmosphere: 5

Food: 5

Service: 5

Rei Shkullaku

Mcdonalds is good

Atmosphere: 5

Food: 5

Service: 5

William Creamer

19 out of 20 times I've been there they're always forget something in my order

Aidan Brisee

Shouldn’t be called fast food. Ordered ahead every time and get asked to pull up. McDonald’s should be called slow food atp

Atmosphere: 3

Food: 5

Service: 1

Cyrus Sylvester Silen

bring back thr plastic straws

Atmosphere: 5

Food: 1

Service: 5

michael curry

Service at this location is terrible especially after 10pm, and good luck if you expect upper. Management to fix things because they are the ones causing the problems

Atmosphere: 1

Food: 4

Service: 1

Hamidur Rahman

Love this place for everything! Kids can play, service is great, cl

Atmosphere: 5

Food: 5

Service: 5

Holly Dill

THIS MORING I WENT TO THE DRIVE THRU AND YOUR WORKER HANDED ME MY COFFEE THE LID WASNT ON AND THE COFFEE SPILLED ALL OVER MY HAND BURNING ME AND ALL OVER THE DOOR OF THE CAR INSIDE AND OUT SIDE. HE DIDNT EVEN SAY SORRY JUST INGNORED ME WHEN I ASKED FOR NAPKINS AND A NEW COFFEE. YOU REALLY NEED TO TEACH YOUR EMPLOYES TO PUT THE TOP ON INSTEAD OF TALKING ON THE PHONE. WILL NEVER GO BACK THERE MAY GO TO THE HOSPITAL TOCAUSE MY HAND IS RED AND SWELLING.TO BAD THERE IS NO NEGATIVE STARS

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