Orange Julius

July 1 2025 1:45 Waited in line for 10 minutes had two other customers behind me. Never saw an employee. Tried calling three times no answer. No button to push to let them know you are even there. Maybe the employee shouldn’t just sit out back and play on their phones maybe make a stronger policy about employees being out front. Have a bell something. We own two restaurants I’d be furious if my employees treated my business this way. You earned your three star rating you don’t even deserve that. Luckily plenty of other places to go in the mall as I certainly will never waste my time again. The two other customers behind me walked away also. So you must like loosing business I’m sure you won’t be here next time I come you will just be another empty space like many other places in the mall.

I didn't rate the food because I didn't get any. We stood in line for smoothies. The employeee was on their phone talking with someone using a wired headset. She had a I don't want to work, unpleasant face going on with a little bit of attitude. It's 3:57pm 5/31 and she is the shorter of the 2 employees. Anyway, we walked away and were figuring how clean is this place? If she doesn't want to wait on customers I'm sure she doesn't want to clean the equipment.

Rude employees. Wanted some nostalgia, got greeted with pure annoyed attitudes and just downright mean employees who continuously mocked my disabled friend. Absolutely disgusting behavior!

Tried the triple Berry I was great.

Always hit his OJ when I'm at mall. Came on New Years Day and it was very good. The employee was a little overwhelmed but hung in there and did her job. The OJ was good. The only issue was floor was sticky out front so that's the 4 rating on atmosphere. Still one of my favorite places, nostalgia.

Stopped by at about 8:40 and they informed me they had just closed. Said ok and walked away, went to the store just past the stand, came back by 10 minutes later and they were serving people. So apparently they just closed the store to me and my family.

I tried to get a drink here but all 3 employees were in the back joking around. I yelled and waved and they ignored me for 3 minutes. Then I left.

Very unfriendly person. very weak flavor of the drink. I told her about it and she said she couldn't do anything about it.

Atmosphere: 1

Service: 1

We walked the whole mall just to find OJ. First time for my kids. We get there and a girl said "I just started restocking stuff, it will be about 5-10 minutes". I said sure no problem. Then about 10 minutes later she said it was going to be a couple more minutes. Again, no problem. Meanwhile others were coming up and she was telling them she was closed. After waiting 15 minutes, she then told me that she wasn't going to be able to help me until 4 because she needed a break! What?!?! During this time at least 10 people came and left. I stayed because she told me 10 minutes and since we don't have 1 at home, we didn't mind waiting. This girl then broke down and was practically crying that she's the only one there all the time and she has to do this all the time. I told her she should do stocking in between customers. She said she's too busy to do that. She did make my 4 drinks, but only after I asked for her name and her managers name and she refused to give me either as she wasn't allowed too. In reading other reviews, seems to be common here. She wouldn't be miserable if she wasn't stuck by herself. The owner of this stand needs to give this stand the same attention as he does his other store!! Don't think he realizes the business he loses due to not having staff.

Atmosphere: 1

Food: 4

Service: 1

Quality has degraded in the last year or so, but still pretty good. If you guys close half an hour early, then why not change your posted hours to reflect?

Atmosphere: 4

Food: 4

Service: 2

Don't come 15 minutes before close. You'll get yelled at "Sorry, we're closed" before you get close to the menu. Mall has no map inside to find anything. Took me 10 minutes to find the place.

I live nearly 200 miles from the nearest location and was looking forward to visiting while I was in the area. Incredibly disappointing.

Atmosphere: 1

Food: 1

Service: 1

Very unfriendly person. Even though my husband gave her a big smile she gave a sour look back. We both had the pina colada the flavor was very weak. Would not purchase again. Disappointing as it has been well over a decade since we had been to an OJ.

Atmosphere: 1

Food: 4

Service: 1

Great experience and service!

Atmosphere: 5

Food: 5

Service: 5

The best place in crossgates to bring your kids for a treat, even on Black Friday the manager/staff is so friendly and they have everything very organized even on one of the busiest days of the year! 10/10

Atmosphere: 5

Food: 5

Service: 5

so delicious cant believe drinks can be so good while still being so

Atmosphere: 5

Food: 5

Service: 5