Paesan's Pizza & Restaurant
289 Ontario St, Albany
(518) 435-0312
Recent Reviews
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Best pizza, and 2 slice special in all of Albany! But you have to go to the one on Ontario Street, the other Paesan's charge more.
They are charging $1 for a cup of tap water. Claims he pays a lot for cups.. BUT Coca Cola and sprite give FREE paper cups if they serve there products in the restaurant. Wouldn’t walk in that place even if they paid me to. Disgusting business practices!!
It reminds me of the local pizzerias of my childhood around NYC. Lots of pizza places have become fancy, but this place captures that unique nostalgia for a local place to grab a slice or the lunch special. Regardless of the atmosphere they make good pizza. I usually get delivery to support a local business, but I had lunch there today and it brought back a lot of good memories. The manager is a nice guy every time I've been there and cares about customers. The delivery guys are always good about calling and waiting for me to pick up the pizza.
Tasty dishes and a modern, stylish interior.
The best always 💓 love those guys. Pizza is excellent, wings always fresh. 5 stars.
Very much enjoyed the flavorful pizza with just the right baked crust. Staff at the counter was friendly and efficient.
Both gluten sensitive and full gluten options. The service was amazing, Both respectful and engaging!
Pizza very good but new style huge wings have to go. We usually order the garlic Parm wings and sometimes one of the other flavors. They were very good normal sized and crispy. The other night ordered pizza & wings and the wings were huge, not crispy at all and we didn't eat them. We called the next afternoon to complain. They honored the complaint & made us more but they were huge as well. The guy in pizza shop said that they received complaints that wings were too small so assuming this is the new wing for them. I beg that you go back to the normal size small wings or sell both sizes and ask the customer at the time of ordering, which size they prefer. If they don't change back I will only order pizza for now on. A wing is not supposed to be big as my arm.
I just received my delivery and couldn't wait to submit a review....
OOO MM GGG!!! my pizza is so ggooddd!! I got half cheese and half buffalo chicken, so saucy, cheesy and flavorful, the cheese stretched as I took a bite, I'm from Brooklyn and live in Albany and I am a satisfied mofo customer!!!
Thank you Paesano🤌🏾
I regularly buy Paesan's pizza, especially the Grandma Pie, or Brooklyn Cobb as it's called at this location. When there were issues with the neighborhood & now St. Rose closing I have encouraged people from my office (a major hospital) to support the business on Ontario. I have gone in for slices since 2014 when I moved to the area & I have always been treated with respect.
Last night 10/19/24 will be my last time entrusting this location with my delivery order. Myself and a friend ordered pizza & wings and were split on pepperoni or cheese. We ordered a cheese, when it arrived over 45 minutes later it was pepperoni, went to grab a slice & realized it also had maybe bacon & asked if we ordered pepperoni or cheese. I called them immediately to let them know of the issue. The woman who had taken my order answered and was kind. We told them we'd opened it & would keep it if necessary, but She sent the delivery driver back & said he would give the correct pizza. He takes the 1st order & gives a different pizza. We open it upstairs and this one is sausage, mushroom & spinach. I really can't believe it & we call the driver back. He says he has no other pizzas. I say we can take the first one back if they haven't got the cheese, he says no & says we'll need to wait for him to come back with a cheese after delivering the others. I call the restaurant a few minutes later to see if they have it there. The woman answered and I explained the conversation and say if you haven't made another we'll just eat the first one. A man gets on the phone and immediately starts screaming at me. "Why would you touch it if it's not yours" I calmly explain that I hadn't realized in the moment and didn't expect the other pizza also to be wrong. He continues yelling why would you touch it? Do you want to pay for the pizza? And I say no, I already paid for a cheese pizza an hour and a half ago & still have no cheese & 2 other pizzas have been in my house now. Getting touched, getting cold and now off to someone else's house. He continues yelling that I will need to pay for the pizza, and I tell him he needs to keep all his pizza & refund my order. He goes on saying I will make your little pizza now, I say no. I do not want a pizza made by someone who is enrage and yelling at me, and knowing he will send 2 pizzas to unknowing patrons is disturbing. He keeps yelling about why would I touch it. I worked in the restaurant industry for over 20 years. You absolutely do not serve food to someone after accidentally serving it to someone else. There's a reason things have safety seals on them. Delivery foods should be included in this. I tell him refund my money and keep the pizza. This morning I wake up to the initial charge on my card & another $20 charge for the pizza. Neither of which were received by me. Because I used my debit card I can't stop payment. I now need to dispute the transaction after it posts which I will be doing. Don't order from paesan's Ontario. Since the father passed the place is a disaster. I doubt this was one of the Scavio brothers. This person was giving dead end and dissatisfied, unable to satisfy middle aged middle management. The type who is either hitting on or screaming at staff, this man should be fired immediately and the department of health should inspect. It's a shame. The sauce, that's what makes the pizza here so great. And like all masterpieces, apparently it's made by a mentally unstable mad man. ??
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
First of all, I ordered my food at 7:50 pm. They site says they close at 9. I get home to shower before I go pick it up and they are blowing up my phone to tell me they close at 8:30pm. I get there and I get the food and get home and the wings look like this. NO WHERE else have I ordered wings and they are dried out because they are “hot”. The store was closed so I couldn’t call back and complain. I called and he basically told me to bring the wings back which is a health hazard. So I called the food and health department and complained about that. I got off of work and I wasn’t going to Uber home to get some wings and Uber to Paesan’s and they not giving my money back…. So I ubered there with the video. Long story short the wings looked like this and he said all the wings looked like this. He could’ve just given me the money back for the wings but no he wants to deny me and say he’s not gonna give me any free food. So I took my business down the street and will not be returning to Paesan’s. I honestly don’t care how good the pizza is. Customers are always right and now I will be going on TikTok to share the video of the wings and how he said all the wings look like that. When you make barbecue wings and they are hot… do they look dried out like this? No they don’t. Very disappointed in Paesan’s. They wouldn’t even give me the corporate number but that’s ok because I called the health department anyways ??♀️
Atmosphere: 1
Food: 2
Service: 1
Since Jonathans closed, I've been looking for a pizza shop that had pizza as good as Jonathans Paesons pizza was really good.
Great pizza and service!
Atmosphere: 5
Food: 5
Service: 5
Tried and shared three different flavors of pizza: White, pepperoni, and margarita. All three were tasty! Size and cut of each slice was great too.
Too much cheese & no flavor .
Food: 3
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