Papa Johns Pizza
571 New Scotland Ave, Albany
(518) 438-7272
Recent Reviews
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Short stocky Manager started to scream at a delivery driver for no reason, maybe for not following his yelled directives. He was using curse words n i was with my child. The driver kept his cool. But this is unacceptable. The manager had an attitude the whole time. Not nice to see.
My order was $100 and nothing was correct I was missing all my drinks I ordered 3 orders of boneless wings they were supposed to have 10 per one all 3 only had 6. Then I couldn’t even get my full refund. Unbelievable. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Typical chain pizza place. I haven't had Papa John's in years. Ordered stuffed crust pepperoni pizza and wings. Both were good, zero complaints. Service inside the store a little slow to cash you out but not the end of the world. I'd only recommend ordering on the website/app to make use of the daily deals to make it more affordable. Overall, great experience and I'll be back.
Atmosphere: 4
Food: 5
Service: 4
Order pizza for delivery when it got here one of them had hair in it
Food: 1
Service: 1
People working at counter are extremely rude , they love to lie about the time frame of food to be ready ,never appreciate that you buy food from them .people does not know what is thin crust and well done pizza and then they get sarcastic to customer in their own language which is not English
Absolutely delicious pizza and wings. Friendly staff and professional. No wait. Called ahead
Atmosphere: 5
Food: 5
Service: 5
Hankering for pj pizza as there no stores where I live. Jalapeños hit the spot.
Atmosphere: 4
Food: 4
Service: 5
They need to clean it up! See rodents going in an out the doors at night they have to know about it! I came in to order but changed my mind fast and as leaving the employees yelling at a doordasher trying to make him confirm a receipt! And that is not how it works. I know as a dasher u can't confirm till the actual order is in hand! Not a paper receipt? Dasher don't work for restaurants an merchants they work for door dash! I agree with the door dasher and employees need to be more professional handling situations! We'll the dasher did what was expected and declined to take that order and moved on to the next restaurant as he should! Ur loss papa John's clean it up!
Atmosphere: 1
Food: 1
Service: 1
The lady in front with that sweat making pizza is disgusting
Atmosphere: 1
Food: 1
Service: 1
This is the worst restaurant ever….lazy and late service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Their Pizza is sooooo bad
Atmosphere: 1
Food: 1
Service: 1
Tried ordering a pizza and they told me about some deals. I went ahead and chose one of the deals and they tried to upsell me . I didn’t mind that since that’s normals. But when I said no thank you I just want my pizza and drink. They got an attitude and told me the deal was no longer available. This isn’t the first time something like this has happened. I won’t be ordering from them again.
Workers are very rude here they don’t greet you. I was there for a pick up. They never asked me what I need just standing there while my food was already ready to be picked up. I watch the lady wipe Sweat from her face deal with money and register and went straight back To prepping the doe Never washed her hands I do not recommend going to this place. They’re nasty and very bad attitude.
Atmosphere: 1
Food: 3
Service: 2
Idk how they can hired people like this that’s why to many store have been closed in Albany
Service: 1
This is the worst restaurant i have ever been to. It’s dirty, slow, and there is no management i can ever find. Employees talk to customers with the worst attitudes and it seems management condones and encourages it since i didnt see anything being done about it. DO NOT EAT HERE if you want a good pizza experience.
Atmosphere: 1
Food: 1
Service: 1
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