PRIME at the Plaza

Empire State Plaza, 1, Albany
(518) 375-2318

Recent Reviews

Sort by
Barbra Shipmen

All the staff are really nice but every time I wanna order something from the grill someone starts wiping sweat from their face with their hands I am talking every time I don't think they're conscious of their actions and they keep on cooking I know it's hot but have a towel or something I will never eat here again

Thorn Law Group, NY

Empire State Plaza hosted a wonderful musical evening, combining a lively ambiance with great amenities for our team to enjoy.

t k

Salad bar is 11.99$ a pound. Knowing this, I build my salads to be between 0.4 and 0.6 lbs. (Mostly salad greens, 2 cherry tomatoes, 2 cucumber slices, sprinkle of bacon, no dressing.) This is the third time I have had checkout attempt to bill me for a pound of salad when the weight came out to 0.59 lbs at the scale. Then I witness the scale weight changing before my eyes while making my case to the person running check out. I figured the first two times may have been human error, but I've visibly caught them altering scale read out. This organization is run by thieves.

Atmosphere: 1

Food: 1

Service: 1

Jon McFarlane

Great food but crowded early and often.

Atmosphere: 3

Food: 4

Service: 4

Phil Cappadora

The coffee was outstanding, and I didn’t realize how beautiful the fountains would be

Atmosphere: 5

Gregory Reinhart

Food is very overpriced for what it is but they do have a good selection at least. The staff here are all amazing though.

Atmosphere: 3

Food: 3

Service: 5

Spencer Moon

The quality is extremely inconsistent. It frequently changes from decent to disgusting. For the first time in my life, I threw out a chocolate chip cookie because it tasted so bad. ?

Atmosphere: 2

Food: 1

Service: 4

Eighth Step

Great people at the Events Office!

G

The food is overpriced for the quality. The cashier should work on her tone of voice, she’s unprofessional! I was hit with much attitude when I asked if the establishment had Apple Pay.

Malik B

How do you not accept Apple Pay in 2024?

Atmosphere: 2

Food: 3

Service: 2

David “Gustafsson” Gustafsson

I just threw up the morning after eating the fried chicken. It tasted like it had been frozen and I physically couldn’t put my plastic fork through the crust because it was so hard and thick.

Atmosphere: 1

Food: 1

Service: 3

David Gustafsson

I just threw up the morning after eating the fried chicken. It tasted like it had been frozen and I physically couldn’t put my plastic fork through the crust because it was so hard and thick.

M.M. Weis

Disgusting, almost comically overpriced food. Friendly staff though.

Atmosphere: 1

Food: 1

M.M.

Disgusting, almost comically overpriced food. Friendly staff though.

John Purcell

I typically get the chef's special for the day, which you can view online before heading over to it. The daily chef's special is usually fairly priced, tasty and includes a good portion size. There is a decent amount of seating inside, too.

Atmosphere: 4

Food: 4

Service: 5

Loading...