PRIME at the Plaza

Empire State Plaza, 1, Albany
(518) 375-2318

Recent Reviews

Spencer Moon

The quality is extremely inconsistent. It frequently changes from decent to disgusting. For the first time in my life, I threw out a chocolate chip cookie because it tasted so bad. ?

Atmosphere: 2

Food: 1

Service: 4

Eighth Step

Great people at the Events Office!

G

The food is overpriced for the quality. The cashier should work on her tone of voice, she’s unprofessional! I was hit with much attitude when I asked if the establishment had Apple Pay.

Malik B

How do you not accept Apple Pay in 2024?

Atmosphere: 2

Food: 3

Service: 2

David “Gustafsson” Gustafsson

I just threw up the morning after eating the fried chicken. It tasted like it had been frozen and I physically couldn’t put my plastic fork through the crust because it was so hard and thick.

Atmosphere: 1

Food: 1

Service: 3

M.M. Weis

Disgusting, almost comically overpriced food. Friendly staff though.

Atmosphere: 1

Food: 1

John Purcell

I typically get the chef's special for the day, which you can view online before heading over to it. The daily chef's special is usually fairly priced, tasty and includes a good portion size. There is a decent amount of seating inside, too.

Atmosphere: 4

Food: 4

Service: 5

Tammy Marquissee

Great experience! Beautiful location. Great entertainment. Loved it.

Nancy Ozmon

Good lord. I don't know where they get their "chefs" from but the food is sub par for the price they charge. Got some creamy chicken soup today and it's loaded with so much salt and pepper I can barely eat it. The soups are always some kids of weird mish mash and always LOADED with salt. The pizza isn't great but if you're desperate it does the trick. Chef's corner is iffy, don't get the chicken marsala....it's far from what you'd normally expect chicken marsala to be. WAY too expensive for the poor quality you get.

Ivette Williams

Not a lot of food selection

Kristin Petrella

Great vegetarian options and excellent customer service!! Frequent stop during my day, and deliciously easing the transition back to in-person work.

Eldridge Lipschitz

I get their lunch salads which are great. There's a certain sparsity to the place, probably due to the COVID, but they still have some good choices. Last time I was there they were out of decaf ?.

John P.

For the amount of times I've gotten food from here, I'd be doing a disservice not reviewing it. I almost exclusively buy the daily "chef crafted special" if I'm getting something from here. The Thai Peanut Salad was probably my favorite regular item, but that section hasn't reopened since the COVID-19 pandemic shuttered all the eateries for an extended period.Each week, the daily specials menu is updated online, so I know what I'm getting before I walk in. The chef special is where you'll get the most bang for your buck, typically hovering around $10. The variety and quality of these dishes is impressive to me. It's often something that's at least moderately healthy and a filling portion size.I've never had the pizza. The rice bowl section has been hit or miss. Daily grill specials are good, too, but usually not the most healthy choice, leading me to typically avoid it.As a final note, I've found the staff to be friendly and hardworking.

Monika K.

I don't feel like this eatery offers "food hall pricing" anymore, as they advertise, since the costs just keep going up and up and up. The staff are awesome, that's what keeps people coming back. But the prices are all really high now...I just watched the person in the check out line in front of me experience sticker shock at their $20 salad bar entree. And it wasn't that big of a salad. The upscale desserts and chef specials might be worth spending a bit more on, that's what I scope out, but the rest is now over priced cafeteria fare.

Lou Ster

Good food. Great customer service.

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