Ordered priority Uber eats and the meal was being ‘prepared’ for an hour! It was one roll!
Eric F
I am a doordashe delivering these people's food , well the was a wait cause order was not ready when I arrived so I used the bathroom. I was rudly informed that I as a doorfasher could not use restroom as I was not a customer , but here I am deli bring these peoples food . Is doordashers don't get many places here in Albany. You should be allowed to use the bathroom if you're delivering food for these people as your extension of the customerit's the shame of these places.
Atmosphere: 1
Food: 1
Service: 1
Ken Crandall
This is where my partner and I went on our first date and where we just went for Valentine's Day. It is a great place with excellent food and service. And very reasonably priced. We will keep coming back to celebrate special occasions.The rose was a nice touch.
Atmosphere: 5
Food: 5
Service: 5
Amanda
Ordered hibachi for take out the shrimp and steak hibachi. The salad dressing for the salad was not the typical yummy ginger dressing. The hibachi is the same price as other hibachi places but doesn't have the fried rice, soup or noodles included. The steak was cooked perfectly the shrimp was ok! Veggies lacked flavor and they gave such a scant amount of dipping sauce that it didn't help much. Inside looked nice and service for pickup was fine.
Atmosphere: 5
Food: 3
Service: 5
Anon Conspicuous
This was my go to sushi place in Albany (until Ruby City opened). It's pretty equivalent to Zen in Schenectady, with better quality sushi but worse service. Much better to order take out from here, the waitresses I've had have all been awful. The sushi is great for Albany though. 5/5 takeout, 2/5 dine in.
Atmosphere: 4
Food: 5
Service: 1
Austin Anonymous
Tl;dr:Waitress brought us the incorrect dish for a part of our order. She was short. She was also a rude person. She refused to take the order back. Furthermore she refused to remove the incorrect item from our bill at that time. Nonetheless, we proceeded to then add to our bill (obviously, and also giving them more business) order the CORRECT item ((again)) and this time it came properly but yeah.Sadly? Frustrating experience, and as such, all but managed to turn the experience we had that evening on its head and consecutively our night out together / date night kind of a mess! :((You all likely know the woman if you've been to Shogun in Albany near Washington Park!. Audacity out the nose and ears. "Oh, read some of the reviews", so I'm told. Well!. My fiancé had done that prior, at at some point and then again after the experience we most recently had. And she remembered that this establishment actually has had multiple poor reviews in the past regarding some of the service here.WELL!! A couple of weeks ago we wanted to go on a date night and I had been all but having dreams about some shrimp tempura sushi rolls. Yum.There was no wait when we entered and the environment was nice enough. Cleanly.The woman who waited our table seemed to work with haste. Which wasn't to our favor. ESPECIALLY since there was legitimately no apparent rush at the sushi bar nor much traffic to and from the kitchen really. I digress. The place was pretty desolate for lack of trying to come up with a better word. Hmm, empty then, perhaps ? NO NEED FOR HASTE, BASICALLY!We placed our order my fiancé did. She had it written on a notes app via her smartphone. She showed our waitress and read the order at the same time to her so as to simply specify what we wanted.We ordered:*sweet potato sushi rolls*vegetable pad Thai, +add shrimp* we ordered I believe some sort of dumplings as well* and the shrimp tempura rolls, too, of courseThe food came. They brought it to the table. We looked at the shrimp tempura they brought to the table for a second, then my fiancé and I looked at each other with confused looks on our faces.My fiancé flagged down the waitress and explained that we wanted the shrimp tempura rolls and not the shrimp tempura dish itself.Long story short though yes, she would NOT take back the shrimp tempura dish!NOR would she deduct the item from our bill, even as it was stressed to then that we did not want the item. And yet, still we consecutively proceeded to have ((again)) the shrimp tempura rolls ordered and had them (obviously) added to the order. It's really the one thing I'd mainly been yearning for when we went there , hah... jokes on us, though, really.I paid. I signed my copy of the check. I actually very innocently forgot and missed really the spot to put in an amount for a tip on the check. She still though had the kahunas to promptly mention this and ask for a tip...! Like flat out drop the check back on the table and pointed, "tip, tip"Wowie!!Again, big SOLID JADE balls this woman had! If you want to order here, I recommend you ORDER OUT AND HAVE THEM READ BACK YOUR ORDERS, like you have to do with a fast food workers! It's not that there is poor service rather a simple (yet totally NOT simple) erm. How you say? LANGUAGE BARRIER ON THE FRONT LINES. ???
Atmosphere: 3
Food: 3
Service: 1
Michael Jones
Very rude
Atmosphere: 1
Food: 1
Service: 1
Delores Smith
The food was terrible and theservices not much better. The food wasn't hot at all more like lukewarm.
Atmosphere: 2
Food: 1
Service: 1
Rommel Cordova-Fiori
Great place, food was great, sushi was fresh-delicious, great atmosphere overall highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Tea Mochi Ice Cream, California Roll, Chicken Teriyaki, Soup, Shrimp Tempura
Carol Julia Melvin Bernardino
One of the worse restaurants in Albany went there yesterday they served old soup which was kinda sour very disappointed with food
Excellent location, food, service , and atmosphere! Husband is Japanese and enjoyed the food and decor .
Atmosphere: 5
Food: 5
Service: 5
helia mojtabavi
They offer tasty high quality food in downtown Albany. We love vegi tempora roll and California roll! Mango chicken sweeter than our taste but still good!
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Seafood, Shrimp Tempura
Tim Fuest
Oh my gosh, if you are looking for good Japanese cuisine... this is it! Amazing selection! Very good serving staff. We had a group of 6, and they were able to seasily accommodate us. Our server was very patient with us as we were catching up with friends, so it took us longer to order. They allowed us to take our time. The food came out in a good time. On top of all of this, they had free parking in the back. We were not disappointed at all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sashimi, Noodles
Sandi Hasanagic
Everything was great with the exception of the Unbelievable Roll. It is made with cilantro but I can't eat that. The website did not say it has cilantro in it, and did give me a tickbox to say No Cilantro, so the meal was wasted. It was an expensive roll too, 18 bucks, so it wasn't a small error that I would normally brush aside ?Dietary restrictions: Not all ingredients are listed on the website. Be careful with what you order.
Food: 4
Joshua Pelton-Stroud
This is our family's go-to sushi place in Albany. Food is terrific, never have to wait for a table, and while it's say it's "kid friendly" we've never had an issue with kids being obnoxious :PParking: Easy to miss parking lot behind restaurant. It's small, but we've never had an issue with getting a spot.
Ordered priority Uber eats and the meal was being ‘prepared’ for an hour! It was one roll!
I am a doordashe delivering these people's food , well the was a wait cause order was not ready when I arrived so I used the bathroom. I was rudly informed that I as a doorfasher could not use restroom as I was not a customer , but here I am deli bring these peoples food . Is doordashers don't get many places here in Albany. You should be allowed to use the bathroom if you're delivering food for these people as your extension of the customerit's the shame of these places.
Atmosphere: 1
Food: 1
Service: 1
This is where my partner and I went on our first date and where we just went for Valentine's Day. It is a great place with excellent food and service. And very reasonably priced. We will keep coming back to celebrate special occasions.The rose was a nice touch.
Atmosphere: 5
Food: 5
Service: 5
Ordered hibachi for take out the shrimp and steak hibachi. The salad dressing for the salad was not the typical yummy ginger dressing. The hibachi is the same price as other hibachi places but doesn't have the fried rice, soup or noodles included. The steak was cooked perfectly the shrimp was ok! Veggies lacked flavor and they gave such a scant amount of dipping sauce that it didn't help much. Inside looked nice and service for pickup was fine.
Atmosphere: 5
Food: 3
Service: 5
This was my go to sushi place in Albany (until Ruby City opened). It's pretty equivalent to Zen in Schenectady, with better quality sushi but worse service. Much better to order take out from here, the waitresses I've had have all been awful. The sushi is great for Albany though. 5/5 takeout, 2/5 dine in.
Atmosphere: 4
Food: 5
Service: 1
Tl;dr:Waitress brought us the incorrect dish for a part of our order. She was short. She was also a rude person. She refused to take the order back. Furthermore she refused to remove the incorrect item from our bill at that time. Nonetheless, we proceeded to then add to our bill (obviously, and also giving them more business) order the CORRECT item ((again)) and this time it came properly but yeah.Sadly? Frustrating experience, and as such, all but managed to turn the experience we had that evening on its head and consecutively our night out together / date night kind of a mess! :((You all likely know the woman if you've been to Shogun in Albany near Washington Park!. Audacity out the nose and ears. "Oh, read some of the reviews", so I'm told. Well!. My fiancé had done that prior, at at some point and then again after the experience we most recently had. And she remembered that this establishment actually has had multiple poor reviews in the past regarding some of the service here.WELL!! A couple of weeks ago we wanted to go on a date night and I had been all but having dreams about some shrimp tempura sushi rolls. Yum.There was no wait when we entered and the environment was nice enough. Cleanly.The woman who waited our table seemed to work with haste. Which wasn't to our favor. ESPECIALLY since there was legitimately no apparent rush at the sushi bar nor much traffic to and from the kitchen really. I digress. The place was pretty desolate for lack of trying to come up with a better word. Hmm, empty then, perhaps ? NO NEED FOR HASTE, BASICALLY!We placed our order my fiancé did. She had it written on a notes app via her smartphone. She showed our waitress and read the order at the same time to her so as to simply specify what we wanted.We ordered:*sweet potato sushi rolls*vegetable pad Thai, +add shrimp* we ordered I believe some sort of dumplings as well* and the shrimp tempura rolls, too, of courseThe food came. They brought it to the table. We looked at the shrimp tempura they brought to the table for a second, then my fiancé and I looked at each other with confused looks on our faces.My fiancé flagged down the waitress and explained that we wanted the shrimp tempura rolls and not the shrimp tempura dish itself.Long story short though yes, she would NOT take back the shrimp tempura dish!NOR would she deduct the item from our bill, even as it was stressed to then that we did not want the item. And yet, still we consecutively proceeded to have ((again)) the shrimp tempura rolls ordered and had them (obviously) added to the order. It's really the one thing I'd mainly been yearning for when we went there , hah... jokes on us, though, really.I paid. I signed my copy of the check. I actually very innocently forgot and missed really the spot to put in an amount for a tip on the check. She still though had the kahunas to promptly mention this and ask for a tip...! Like flat out drop the check back on the table and pointed, "tip, tip"Wowie!!Again, big SOLID JADE balls this woman had! If you want to order here, I recommend you ORDER OUT AND HAVE THEM READ BACK YOUR ORDERS, like you have to do with a fast food workers! It's not that there is poor service rather a simple (yet totally NOT simple) erm. How you say? LANGUAGE BARRIER ON THE FRONT LINES. ???
Atmosphere: 3
Food: 3
Service: 1
Very rude
Atmosphere: 1
Food: 1
Service: 1
The food was terrible and theservices not much better. The food wasn't hot at all more like lukewarm.
Atmosphere: 2
Food: 1
Service: 1
Great place, food was great, sushi was fresh-delicious, great atmosphere overall highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Tea Mochi Ice Cream, California Roll, Chicken Teriyaki, Soup, Shrimp Tempura
One of the worse restaurants in Albany went there yesterday they served old soup which was kinda sour very disappointed with food
Restaurantji Recommends
Excellent location, food, service , and atmosphere! Husband is Japanese and enjoyed the food and decor .
Atmosphere: 5
Food: 5
Service: 5
They offer tasty high quality food in downtown Albany. We love vegi tempora roll and California roll! Mango chicken sweeter than our taste but still good!
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Seafood, Shrimp Tempura
Oh my gosh, if you are looking for good Japanese cuisine... this is it! Amazing selection! Very good serving staff. We had a group of 6, and they were able to seasily accommodate us. Our server was very patient with us as we were catching up with friends, so it took us longer to order. They allowed us to take our time. The food came out in a good time. On top of all of this, they had free parking in the back. We were not disappointed at all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sashimi, Noodles
Everything was great with the exception of the Unbelievable Roll. It is made with cilantro but I can't eat that. The website did not say it has cilantro in it, and did give me a tickbox to say No Cilantro, so the meal was wasted. It was an expensive roll too, 18 bucks, so it wasn't a small error that I would normally brush aside ?Dietary restrictions: Not all ingredients are listed on the website. Be careful with what you order.
Food: 4
This is our family's go-to sushi place in Albany. Food is terrific, never have to wait for a table, and while it's say it's "kid friendly" we've never had an issue with kids being obnoxious :PParking: Easy to miss parking lot behind restaurant. It's small, but we've never had an issue with getting a spot.
Atmosphere: 5
Food: 5
Service: 4