Short and Stout Tea Company, LLC

Best strawberry matcha I’ve ever had

Great place to get some work done depending on what time. I luv fruity green teas and they deliver every time. The staff seems to rotate regularly but they are really nice and efficient. The teas for sale are well displayed and unkept. This is a well thought out establishment.

Lovely tea shop with various snacks and good quality , staffs are very friendly and great customer service, owner is very sweet

I'll be moving to an apartment complex near your cute shop soon, and I am looking forward to visiting.

Such a cute store with a great tea selection!

First time here. And I'm so irritated by the iPad/tipping for just grabbing some loose leaf tea. Why. It's one thing if I'm a customer on the "cafe" side. But in this case, not so — it's akin to tipping at the grocery store (utterly ridiculous if it ever came to pass!). The distinction between what's "service" and what’s just a transaction gets blurred when things like this happen.

I know that I can simply choose "No Tip." But the swiveling iPad creates an expectation/pressure on no ground at all. In what is just a transaction (i.e., there's no personal service or any extra effort on the business's part to warrant it), it feels slightly exploitative of people's goodwill. I get that running a small business is tough — so charge me what you need to make a profit (bake it into prices if you must). This isn't a complaint about prices as much as an unsavory practice. Good Lord.

My friend and I were in today. We did not receive the beverages we ordered. The staff gave us a hard time about correcting the mistake. They said they would make an allowance that one time and exchange the drinks for what we wanted but it is against their policy. I have never experienced such poor customer service. I won’t be back.

Great place for tea and cookies. Lots of tea items for sale. Comfortable seating. Art on walls. Family owned.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaron, Pastries, Cookies, Tea and Snacks with Friends

Terrific place to eat, the staff were amazing, so friendly and accommodating! So clean and neat, food and tea delicious, and absolute must go to place!! We will surely be back. Thank you staff and owners for providing a great place to eat, drink, and gather!!!

Atmosphere: 5

Food: 5

Service: 5

My friend said it's phenomenal! So I want to go too of course! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango

Great tea selection. Owners are very friendly and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Amazing spot, highly recommend. Quality tea, great atmosphere and very friendly staff! Come check it out!

Atmosphere: 5

Food: 5

Service: 5

Their tea is amazing, so flavorful.

Atmosphere: 5

Food: 5

Service: 5

Great ambiance and also the taste is good.

Atmosphere: 5

Food: 4

Service: 5

Albany’s Hidden Gem for Tea Lovers

Finding good quality tea is very hard to find, but to also find a friendly environment that supports the community and gives back, is even harder. Short & Stout has a beautiful, clean and relaxing environment where you can grab some delicious high quality tea, some snacks and cuddle up with a book or chat with friends. It’s a great meetup spot, place to kick back and get away from the hustle of life and find your Zen.
It’s truly a blessing to have quality here in Albany, and we as a community should support that quality when it arrives. Support local and feel the love of community.

Atmosphere: 5

Food: 5

Service: 5