Short and Stout Tea Company, LLC

First time here. And I'm so irritated by the iPad/tipping for just grabbing some loose leaf tea. Why. It's one thing if I'm a customer on the "cafe" side. But in this case, not so — it's akin to tipping at the grocery store (utterly ridiculous if it ever came to pass!). The distinction between what's "service" and what’s just a transaction gets blurred when things like this happen.

I know that I can simply choose "No Tip." But the swiveling iPad creates an expectation/pressure on no ground at all. In what is just a transaction (i.e., there's no personal service or any extra effort on the business's part to warrant it), it feels slightly exploitative of people's goodwill. I get that running a small business is tough — so charge me what you need to make a profit (bake it into prices if you must). This isn't a complaint about prices as much as an unsavory practice. Good Lord.

My friend and I were in today. We did not receive the beverages we ordered. The staff gave us a hard time about correcting the mistake. They said they would make an allowance that one time and exchange the drinks for what we wanted but it is against their policy. I have never experienced such poor customer service. I won’t be back.

Great place for tea and cookies. Lots of tea items for sale. Comfortable seating. Art on walls. Family owned.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaron, Pastries, Cookies, Tea and Snacks with Friends

Terrific place to eat, the staff were amazing, so friendly and accommodating! So clean and neat, food and tea delicious, and absolute must go to place!! We will surely be back. Thank you staff and owners for providing a great place to eat, drink, and gather!!!

Atmosphere: 5

Food: 5

Service: 5

My friend said it's phenomenal! So I want to go too of course! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango

Great tea selection. Owners are very friendly and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Amazing spot, highly recommend. Quality tea, great atmosphere and very friendly staff! Come check it out!

Atmosphere: 5

Food: 5

Service: 5

Their tea is amazing, so flavorful.

Atmosphere: 5

Food: 5

Service: 5

Great ambiance and also the taste is good.

Atmosphere: 5

Food: 4

Service: 5

Albany’s Hidden Gem for Tea Lovers

Finding good quality tea is very hard to find, but to also find a friendly environment that supports the community and gives back, is even harder. Short & Stout has a beautiful, clean and relaxing environment where you can grab some delicious high quality tea, some snacks and cuddle up with a book or chat with friends. It’s a great meetup spot, place to kick back and get away from the hustle of life and find your Zen.
It’s truly a blessing to have quality here in Albany, and we as a community should support that quality when it arrives. Support local and feel the love of community.

Atmosphere: 5

Food: 5

Service: 5

This is the best place for tea that I have found! Great selection of high quality tea! Great menu with seasonal specials!

When I dine in, I usually get a pot for 2 of something seasonal and a selection of macarons. If I’m taking to go, I’ll grab a tea latte.

If you dine in, the downstairs rooms feel very European inspired with nods to England, where in the upstairs rooms feel more Japanese inspired. Make sure to go explore and sit where you feel most at home.

When I take teas home I consistently get the raspberry tart green tea, the kicking earl grey, the earl grey supreme, the strawberry festival, and the coconut chai. My seasonal favorites include New England maple, pumpkin spice, and mango green tea (which I will mix with the coconut chai sometimes).

The staff are incredible here! One time I was purchasing matcha, and the lady who helped me was so kind and patient with me as I asked question after question. In fact she seemed excited to share everything she knew about the subject and made suggestions on what Matcha to buy based on what I was doing with it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaron, Cookies, Tea and Snacks with Friends, Smoked Sausage Roll

My friends took me to Short and Stout recently, and I was blown away by how adorable the tea house is. It’s much larger inside than I expected, and it’s clear that so much thought has gone into every detail—from the paintings on the wall to the history of tea displays, and even the cute items and teas available in the shop. There’s a cozy tea lounge and plenty of seating upstairs, where I noticed many people working as well.

What really caught my eye were the fun, creative flavors they offer! They have sundae bubble teas like pumpkin pie, banana split, cookies 'n' cream, and even fruity pebbles. I was so impressed and excited to try them. I had the coffee bubble tea, which was delicious, and the taro sundae was equally amazing.

Besides their 150 different kinds of tea (crazy, right?!), they also serve light snacks. I tried the macarons, mochi waffle, and mochi—all of which tasted great. They also have savory snacks like dumplings, which I didn’t try but looked tempting.

The staff was incredibly sweet and helpful! If you’re really into tea, they even offer workshops, which I thought was a nice touch.

This is probably my favorite bubble tea spot—it’s so cute and the variety is unbeatable!

Atmosphere: 5

Food: 5

Service: 5

In the Albany, New York area, Short and stout tea stands out as a captivating spot that is highly recommended to all. Its enchanting shop atmosphere provides an ideal setting for relaxation and socialization with friends, making it a memorable experience that warrants a repeat visit, thanks to its welcoming staff and ambiance.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pastries

Handsdown the best Place in NY. The Food is out of this World and the Tea is so good I could not believe it.

I usally don't drink Tea but this place has changed that.

Vielen vielen Dank für den tollen service
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Atmosphere: 5

Food: 5

Service: 5

My go to place for delicious tea and a tasty snack. Warning: it's addictive!! Great, friendly staff can help you find just the right drink. My grandsons enjoy coming here when visiting, and we all learned a lot at the tea class we took with Matt.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scones, Pastries, Tea and Snacks with Friends