Starbucks
1 Crossgates Mall Rd B231, Albany
(518) 218-1520
Recent Reviews
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This store is amazing. Trust me. I’ve been here, a few times or so. Every time I’m about to get my 7 vanilla bean fraps, they always welcome me in, it’s almost like they know me already! AND I love when they recommend me something crazy! No nitro? No problem! 10/10 Service 10/10 baristas 11/10 Welcome in’d
Atmosphere: 5
Food: 5
Service: 5
4 people working only one doing any of the actual making of orders. 27 min wait
Atmosphere: 1
Food: 2
Service: 4
They got my order wrong 😔 had to throw it And some Starbuck stores are offering reserve beans for extra cost. I tried asking about it. Working @ Starbuck they are confused about reserve beans. Also staff lacks communication they barely show interest
Atmosphere: 1
Food: 1
Service: 1
People were very rude, i ordered a drink , received it and they wouldn’t even let me use the rest room even though they were still opened for 15 minutes. Very rude wouldnt recommend this place horrible management, someone needs to replace the person asap. Manager kid has no idea what shes doing at all!!!!
Atmosphere: 1
Food: 1
Service: 1
Employees very much need to be trained on how to grind coffee
The bag I brought home had @ 10% whole beans
Unsatisfactory by any means
Atmosphere: 3
Food: 3
Service: 3
Do NOT give this store more than 3 instructions! I literally have never gotten my drink made correctly. It's wild, they're literally on the cup and they still don't read the instructions
Never have I posted a review ever, but this Starbucks was definitely quite an experience! Got my sister and myself caramel crunch frappes and never have I seen a barista put so much effort and made it look so perfectly delicious!! The crew in this store are such a fun bunch and I love it! And huge shout out to Ivan for his incredible patience with us customers andd making our frappes pretty!! Definitely would visit again! <3
Atmosphere: 5
Food: 5
Service: 5
Order is typically correct but always seems to take much longer than any other location.
Atmosphere: 3
Food: 4
Service: 3
I ordered hot coffee, and I only received half a cup. The coffee was lukewarm, and I never received whipped cream or caramel on top as it is advertised, and they charged me for a large , I can’t stress enough, all I received was HALF A CUP OF COFFEE!!! I will not be returning to the Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Very busy and take forever to getting your food. Not too friendly there though. FYI if you there on Sunday they are close at 5:30pm not 6pm as listed on the door.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Very busy and take forever to getting your food. Not too friendly there though. FYI if you there on Sunday they are close at 5:30pm not 6pm as listed on the door.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Birthday Cake Pop
Amazing service from a young man working 3/11/24 around 5 pm!!! I explained to him that I’m not from NY and I boarded a plane that morning. I went to MCO Starbucks, not a good experience, I waited 40 minutes for my drink and if I waited any longer I would have missed my flight. Without even letting me finish he reimbursed me and understood very well my struggle, he really helped me out. Thank you to him, I’m here on vacation so the next time I visit this mall I will try to hopefully catch his name and update this review later.
Atmosphere: 5
Service: 5
The employee with the hot topic hair told me that my mobile order did not go through (it most CERTAINLY did) and that they were not taking mobile orders and refused to cancel it because she for some reason just would not look at my receipt. I got my refund and I hope you get your karma THIEFY THIEF STEALER
Atmosphere: 1
Food: 1
Service: 1
Always good coffee and excellent
Atmosphere: 5
Food: 5
Service: 5
Beautiful store with an amazing staff!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Biscotti with Almonds, Everything Bagel, Mint Majesty, Chocolate Cake Pop, Ethos Bottled Water
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