Starbucks

243 Wolf Rd, Albany
(518) 482-2370

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Recent Reviews

The staff are always so so so nice even though this is probably the busiest location I go to. Kudos to you all!! ?

Parking: It is in a plaza so there are plenty of parking spots

Kid-friendliness: They have a drive thru so parents can have their needed caffeine without the carseat hassle ?
The one time I bought Starbucks this year I forgot to scan my app to get the rewards including get credit for a birthday reward, I explained that to customer service who were frankly very rude about it so I decided to go in store and see if they could help me out, if not no worries. I was greeted with friendly atmosphere and reassurance that I would get my birthday reward after showing my ID, I had a rough morning and it really turned things round and made me so happy. While I...
Ordered two drinks and a pastry. Received the drinks, not the pastry. We were ignored by all the staff. My companion tried politely to get the attention of a young woman working near the microwave. She didn't look at him, acknowledge him, or answer. He tried 2 or 3 times. Finally she whipped around with the pastry and sort of flung it as us on the counter and turned back away. Extremely rude even though we waited quite a long time and my companion was extremely courteous.

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