Absolutely worst subway I’ve ever been to. The workers are very rude. My sandwich didn’t have much meat at all and they did not offer to remake it. I drove all the way home then opened the sub and was shocked how there were like five pieces of little chicken in it. I had to drive back to the store leaving with no sub!
Mind you, the least they can do is be polite as I’m pregnant and was looking forward to my dinner. I was having a great day until speaking with the associates. I would have respected and appreciated good customer service.
The associates were beyond rude. I recommend just going to the subway near Carmen road in Guilderland. The associates are very nice there. I ended up going to Mr Sub after this.
I also called to confirm the associate would refund me and I told him very nicely have a nice day, he hung up and said nothing! Very rude.
Atmosphere: 1
Food: 1
Service: 1
Navin R
Fix your closing time on google
Atmosphere: 1
Service: 1
mohini busgeeth
As i walk-in yesterday evening there is a young lady run up to me like real quick and said we do not accept coupons subway coupon why ?? On her phone chatting with someone else , I would never ever go back there or recommend this place to any of my healthcare workers Go to the subway on Central Avenue they’re very professional and welcoming and friendly Highly recommended ?
Atmosphere: 1
Food: 1
Service: 1
Morgan Cooper
Lady who took my order I asked about coupons and she completely changed her demeanor towards me and gave me a snarky attitude towards the rest of the ordering process after I said it was OK that they didn’t take coupon and cut me off when I was speaking. She also was on the phone in her AirPod while I was taking my order. Food was OK but the absolute disrespect was not never will be back there.
Atmosphere: 2
Food: 4
Service: 1
Dan Heins
I issue a violation to The Outlaw. To quote an old Wendy's commercial "Where's The Beef!'
Atmosphere: 5
Food: 2
Service: 5
Geovanny LC
This particular location looks new, staff was friendly and made my order quick.
Atmosphere: 4
Food: 4
Service: 4
Brianna Sanchez
Food is fresh!
Atmosphere: 5
Food: 5
Service: 5
LaToya Shepard
The two stars are for the great, classic taste of the food, only. Sandwich artist rudely says "we don't take coupons", likely due to stingy owners. She asks if we want the sandwiches toasted, and after we reply "no" she asks are they done? No, we want vegetables, lol. I prefer the American-owned Niskayuna location. They're friendly, and take coupons. Nowadays, you pay more for fast food and get less. In terms of not only the amount of food, but the apathetic service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Meatball Marinara 6 Inch Regular Sub
Helpful Contributor
The food was great. The service was nice. Fresh and ingredients and plenty of them. Clean dining room.
Parking: Usually have to park on the side due to limited spots in front.
Atmosphere: 4
Food: 5
Service: 5
Darrin Leizer
It's great to have the reliable service and quality fare of Subway conveniently located in Westmere!
The service was great. The manager brought my order out to the car and smiled the entire way. It's a small gesture, but with a huge benefit. A smile goes a long way.
Parking: Parking is difficult to find in this shared lot.
Food: 5
Service: 5
Ron Stafford
What can I say Subway
Danielle Rolfe
Friendly
Atmosphere: 4
Food: 4
Service: 4
Laura Konopka
Excellent service and food. App is awesome. Just wish they took my coupon. I love Subway though!
Absolutely worst subway I’ve ever been to. The workers are very rude. My sandwich didn’t have much meat at all and they did not offer to remake it. I drove all the way home then opened the sub and was shocked how there were like five pieces of little chicken in it. I had to drive back to the store leaving with no sub!
Mind you, the least they can do is be polite as I’m pregnant and was looking forward to my dinner. I was having a great day until speaking with the associates. I would have respected and appreciated good customer service.
The associates were beyond rude. I recommend just going to the subway near Carmen road in Guilderland. The associates are very nice there. I ended up going to Mr Sub after this.
I also called to confirm the associate would refund me and I told him very nicely have a nice day, he hung up and said nothing! Very rude.
Atmosphere: 1
Food: 1
Service: 1
Fix your closing time on google
Atmosphere: 1
Service: 1
As i walk-in yesterday evening there is a young lady run up to me like real quick and said we do not accept coupons subway coupon why ?? On her phone chatting with someone else , I would never ever go back there or recommend this place to any of my healthcare workers Go to the subway on Central Avenue they’re very professional and welcoming and friendly Highly recommended ?
Atmosphere: 1
Food: 1
Service: 1
Lady who took my order I asked about coupons and she completely changed her demeanor towards me and gave me a snarky attitude towards the rest of the ordering process after I said it was OK that they didn’t take coupon and cut me off when I was speaking. She also was on the phone in her AirPod while I was taking my order. Food was OK but the absolute disrespect was not never will be back there.
Atmosphere: 2
Food: 4
Service: 1
I issue a violation to The Outlaw. To quote an old Wendy's commercial "Where's The Beef!'
Atmosphere: 5
Food: 2
Service: 5
This particular location looks new, staff was friendly and made my order quick.
Atmosphere: 4
Food: 4
Service: 4
Food is fresh!
Atmosphere: 5
Food: 5
Service: 5
The two stars are for the great, classic taste of the food, only. Sandwich artist rudely says "we don't take coupons", likely due to stingy owners. She asks if we want the sandwiches toasted, and after we reply "no" she asks are they done? No, we want vegetables, lol. I prefer the American-owned Niskayuna location. They're friendly, and take coupons. Nowadays, you pay more for fast food and get less. In terms of not only the amount of food, but the apathetic service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Meatball Marinara 6 Inch Regular Sub
The food was great. The service was nice. Fresh and ingredients and plenty of them. Clean dining room.
Parking: Usually have to park on the side due to limited spots in front.
Atmosphere: 4
Food: 5
Service: 5
It's great to have the reliable service and quality fare of Subway conveniently located in Westmere!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean, clean, clean!
Atmosphere: 5
Food: 5
Service: 5
The service was great. The manager brought my order out to the car and smiled the entire way. It's a small gesture, but with a huge benefit. A smile goes a long way.
Parking: Parking is difficult to find in this shared lot.
Food: 5
Service: 5
What can I say Subway
Friendly
Atmosphere: 4
Food: 4
Service: 4
Excellent service and food. App is awesome. Just wish they took my coupon. I love Subway though!
Atmosphere: 5
Food: 5
Service: 5
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