Wendy's

1 Crossgates Mall Rd, Albany
(518) 869-2956

Recent Reviews

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Dee Dausin

Was in the restroom and saw a female worker from Wendy’s not wash their hands, and return back to work serving food.

Atmosphere: 1

Food: 1

Service: 1

Anne Cardany

Ordered 3 meals 2 drinks would not give me a cup of water said I had to buy a bottle

Atmosphere: 1

Food: 1

Service: 1

Patrick Kelliher

Have to use mobile app to order. The self checkouts are broken, and employees cant/wont.

Service: 1

Hinge Gopichand

on feb 22 i just ordered online for 2 combos and went to pick up at the store while i opened the wendys app it showed it was charged for 8 combos (glitch in the app ) i just immediately went to store and inform my issue to team no one was responsing worst customer service, no manager in the store ,no one can speak english,also they packed for 8 combos i didnt even took anything since i just want my refund so as i spoke with wendys customer team and raised a complaint it may take 1 week tehy informed but its been more than 1 month i just spoke with them many number of times but until now i havent recieved any mail or no response from the team worst wendys customer service i can say
so i want to write this review to let everyone know that this this store is worst for customer service be cautios

Atmosphere: 1

Food: 1

Service: 1

Joshua Abell

They don't communicate with you at all. The food is like 9 hours old and it is absolute trash. Worst Wendy's in North America.

Atmosphere: 1

Food: 1

Service: 1

Theresa Barber

My 7 year old got food poisoning here today. Kids chicken nuggets and French fries steer clear from here!

Food: 1

Julie B

Good food, really fast service

Atmosphere: 5

Food: 5

Service: 5

samuel gonzalez

nice and clean place. Baconator burger my fav

Atmosphere: 5

Food: 5

Service: 5

Antony Fernando

Clean place. I ordered the new saucy nuggets, really recommended 100%! I definitely need to comeback. My fav place to eat

Atmosphere: 5

Food: 5

Service: 5

Ramirez Martinez

There was a lot of ppl last Saturday at the mall. I was STARVING, I went to Wendy’s and tbh it was a very quick service in less that a min…also the manager was helpful and very friendly with me! I definitely gonna comeback.

Atmosphere: 5

Food: 5

Service: 5

omar perdomo

Really good place, clean and family friendly. Wendy’s gonna be always my fav place to eat. Fresh food and rlly quick Service.

Atmosphere: 5

Food: 5

Service: 5

Oswaldo Lisintuña

Good enviroment, fresh food, friendly stand. I Was surprised they gave me my food so fast. Recommended!

Atmosphere: 5

Food: 5

Service: 5

soraya chavez

I really love the food! So fresh. Wendys is always my fav place to eat at the mall! Loved!

Atmosphere: 5

Food: 5

Service: 5

ammie piscis

Family friendly place! Employees were able to give my food so fast! The taste of the food, was really good and fresh compare to other stores.

Atmosphere: 5

Food: 5

Service: 5

Faithful True

No hairnets.. no gloves.. just nasty in the mall with it

Atmosphere: 1

Food: 1

Service: 1

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