The term I'm looking for is called Schrodinger’s Immigrant. Every single worker there was Hispanic and only spoke Spanish (they fired everyone else). They treated me badly. Not only that, but the front no longer takes cash, or verbal orders but you NEED to use a kiosk. (Probably to save more money). Also, not only that... but online lists one price.... when I go there? It's $2 more. I will never eat Wendy's, ever again. They do not support Americans, they're greedy, and they're taking advantage of people.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Dave's Double
DJ RIVALDOTJ77
Fast service ??
Atmosphere: 5
Food: 5
Service: 5
Carlos Finol
Wendys is the
Atmosphere: 5
Food: 5
Service: 5
James Gallagher Jr
Placed my order on the tablet, 2 minutes later, my food was ready to go. The quickest turnaround time ever.
Atmosphere: 5
Food: 5
Service: 5
MrUnfriendlyToast
Employee seemed to have no idea what’s going on, I attempted to order and they seemed confused. Not saying a word back to me. I ended up walking away and going somewhere else. Wondering if anyone who works there knows English. I’m not trying to be an jerk I understand people need jobs but to not even be able to take an order is pretty bizarre.
Atmosphere: 1
Food: 1
Service: 1
Christian L.
Me no happy. Food is fast and hot and that's all there is, except the food has shrunk, the salad, pickles are wilted and there's grease, grizzle and 'strange black stuff' pressed to the middle. Ice cream is slushy and cookies burnt. Seating is really a nice option here with tons of tables and 'a bit' of a view. But the staff is more miserable than orcs luggingin Mordor.Review: 2
Snox90 Snox90
The food we got was not only old but not prepared correctly. Things were missing. My wife politely asked for our missing burger and the girl at the counter proceeded to argue with her over it. I had to step in in a more assertive manner to politely demand we either get what we paid for or a refund. They changed their tune real quick when they were met by someone that wouldn't tolerate the bullying. Im not one to say these things often but i wouldn't eat here again. EDIT: I'm not going into detail but the food did a number on me a couple hours later. Food poisoning I suspect. It wasn't pretty.
Atmosphere: 1
Food: 1
Service: 1
Catherine Thomas
The staff were very kind, but the burgers did give my mother and I food poisoning. Everyone who didn't eat the burger has been fine so far
Terrible experience. My boyfriend and I went to the mall for the first time yesterday on 3/12/23, we had a fun time shopping around. I just moved to NY so this was my first time there, and he hadn't been there since he was a kid. The shops were great, but around 4:40pm we made our way to this Wendy's to eat, the woman at the front taking orders and running the register was very rude. Rushing us on our order and constantly stating they were trying to close by 5 pm so people need to hurry with their orders. My boyfriend has bad eyesight and couldn't see the board, so he just ordered what I ordered to make the process quicker. The lady was also agitated when I asked her what drinks they had as their soda fountain is on the other side of a small wall that's hard to see past other customers, she was snippy and vague with her answer. I understand that Sunday hours are much shorter than normal hours but rushing customers and only being preoccupied with closing right at a certain time is very unprofessional, we will be avoiding this food service the next time we visit Crossgates Mall.
FrozenFood Gaming
I’d leave a -1 if I could, ok so it’s supposed to snow and they decide to let the employees stay home, cool all ok. However you probably want to turn off your online ordering or atleast put up a sign stating you’re closed down. I’m convinced there was atleast 1 employee who just dipped or was hiding in an office because there was a trail of tickets on the floor and the place looked open but after 7 minutes of waiting nothing. The reason it’s a -1 star is also because I called the locations number, tried customer text support, tried their online support number… all nothing just completely voided. I’m still trying to get my money back for an order I never received but the entire Wendy’s corporation seems to be not functioning right now
James MacPherson
Worst Wendy's I've Ever Seen. Workers Are Terrible. Service Is So Dreadfully Slow. People Are Asking The Employees Questions And They Just Walk Right By Them. Took 25 Mins To Get 10 Chicken Nuggets For My Son. Now They Don't Even Have Workers At The Registers. Awful. Stay Away!
Jason Mercer
Well I ordered a Baconator, and paid 8.00. My friend and I waited for an hour, and when we asked if it was ready, they just ignored us. We eventually just left and walked around the mall. Didn’t even get a refund! I wouldn’t even go here because they’ll take your money and just ignore you and not give you your food. Honestly I’m still very upset because I was hungry and barley make any money as it is. I basically wasted $8 to eat air.
Jmac
Worst Wendy's I've Ever Seen. Workers Are Terrible. Service Is So Dreadfully Slow. People Are Asking The Employees Questions And They Just Walk Right By Them. Took 25 Mins To Get 10 Chicken Nuggets For My Son. Now They Don't Even Have Workers At The Registers. Awful. Stay Away!
All I can say is that it was the worse service at a Wendy’s ever.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Classic Chicken Sandwich, Dave's Double, 6 PC Chicken Nuggets
The term I'm looking for is called Schrodinger’s Immigrant. Every single worker there was Hispanic and only spoke Spanish (they fired everyone else). They treated me badly. Not only that, but the front no longer takes cash, or verbal orders but you NEED to use a kiosk. (Probably to save more money). Also, not only that... but online lists one price.... when I go there? It's $2 more. I will never eat Wendy's, ever again. They do not support Americans, they're greedy, and they're taking advantage of people.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Dave's Double
Fast service ??
Atmosphere: 5
Food: 5
Service: 5
Wendys is the
Atmosphere: 5
Food: 5
Service: 5
Placed my order on the tablet, 2 minutes later, my food was ready to go. The quickest turnaround time ever.
Atmosphere: 5
Food: 5
Service: 5
Employee seemed to have no idea what’s going on, I attempted to order and they seemed confused. Not saying a word back to me. I ended up walking away and going somewhere else. Wondering if anyone who works there knows English. I’m not trying to be an jerk I understand people need jobs but to not even be able to take an order is pretty bizarre.
Atmosphere: 1
Food: 1
Service: 1
Me no happy. Food is fast and hot and that's all there is, except the food has shrunk, the salad, pickles are wilted and there's grease, grizzle and 'strange black stuff' pressed to the middle. Ice cream is slushy and cookies burnt. Seating is really a nice option here with tons of tables and 'a bit' of a view. But the staff is more miserable than orcs luggingin Mordor.Review: 2
The food we got was not only old but not prepared correctly. Things were missing. My wife politely asked for our missing burger and the girl at the counter proceeded to argue with her over it. I had to step in in a more assertive manner to politely demand we either get what we paid for or a refund. They changed their tune real quick when they were met by someone that wouldn't tolerate the bullying. Im not one to say these things often but i wouldn't eat here again. EDIT: I'm not going into detail but the food did a number on me a couple hours later. Food poisoning I suspect. It wasn't pretty.
Atmosphere: 1
Food: 1
Service: 1
The staff were very kind, but the burgers did give my mother and I food poisoning. Everyone who didn't eat the burger has been fine so far
Food was cold and not tasty
Restaurantji Recommends
Terrible experience. My boyfriend and I went to the mall for the first time yesterday on 3/12/23, we had a fun time shopping around. I just moved to NY so this was my first time there, and he hadn't been there since he was a kid. The shops were great, but around 4:40pm we made our way to this Wendy's to eat, the woman at the front taking orders and running the register was very rude. Rushing us on our order and constantly stating they were trying to close by 5 pm so people need to hurry with their orders. My boyfriend has bad eyesight and couldn't see the board, so he just ordered what I ordered to make the process quicker. The lady was also agitated when I asked her what drinks they had as their soda fountain is on the other side of a small wall that's hard to see past other customers, she was snippy and vague with her answer. I understand that Sunday hours are much shorter than normal hours but rushing customers and only being preoccupied with closing right at a certain time is very unprofessional, we will be avoiding this food service the next time we visit Crossgates Mall.
I’d leave a -1 if I could, ok so it’s supposed to snow and they decide to let the employees stay home, cool all ok. However you probably want to turn off your online ordering or atleast put up a sign stating you’re closed down. I’m convinced there was atleast 1 employee who just dipped or was hiding in an office because there was a trail of tickets on the floor and the place looked open but after 7 minutes of waiting nothing. The reason it’s a -1 star is also because I called the locations number, tried customer text support, tried their online support number… all nothing just completely voided. I’m still trying to get my money back for an order I never received but the entire Wendy’s corporation seems to be not functioning right now
Worst Wendy's I've Ever Seen. Workers Are Terrible. Service Is So Dreadfully Slow. People Are Asking The Employees Questions And They Just Walk Right By Them. Took 25 Mins To Get 10 Chicken Nuggets For My Son. Now They Don't Even Have Workers At The Registers. Awful. Stay Away!
Well I ordered a Baconator, and paid 8.00. My friend and I waited for an hour, and when we asked if it was ready, they just ignored us. We eventually just left and walked around the mall. Didn’t even get a refund! I wouldn’t even go here because they’ll take your money and just ignore you and not give you your food. Honestly I’m still very upset because I was hungry and barley make any money as it is. I basically wasted $8 to eat air.
Worst Wendy's I've Ever Seen. Workers Are Terrible. Service Is So Dreadfully Slow. People Are Asking The Employees Questions And They Just Walk Right By Them. Took 25 Mins To Get 10 Chicken Nuggets For My Son. Now They Don't Even Have Workers At The Registers. Awful. Stay Away!