Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
Will Youance
I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
Nicki Cunningham
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
• M A D I • -
If I could give zero stars I would. Every single worker sitting in the back on their phones. Place is a joke save your time. And not to mention over an hour wait with absolutely nobody in the place. This place sucks and I pray that people don’t waste their time here with these snotty workers. A family member of their came in and placed an order 20 minutes after us and then they continued to talk forever. And then they got their food before us 🤣literal joke.
Atmosphere: 1
Food: 1
Service: 1
Jessi Rothwell
Bolton site is disgusting, the floor was so dirty, the service is shocking and good took ages to come and was cold. won't be returning
Arman
The manager at this location trains the employees to force delivery drivers to fill up fountain drinks, which is a statewide health code violation. Only restaurant employees have food handler certifications and are required to prepare every aspect of an order, including fountain drinks. Would be great if a health department inspector makes a visit to this location and straightens them out.
Megan Gaines
Website is down, but they refuse to take orders over the phone. Apparently 30 wings is too big of an order, even when you state you can pay over the phone. Bottom line is, it is totally doable but they refuse to make things right for their customers. That 64% like rate makes sense now.
Shelia Willis
I went to Kingston today ordered 4 louisiana rub and 4 Lemon pepper with the fried corn it was amazing!! The man who cooked my food name was WEEKEND!! I know because I called to let them know how perfect it was!! so I think he should call himself SEVEN DAYS A WEEK!! Thank you Wingstop on NorthMarket!! Everyone is so pleasant and Helpful!!
Autumn Joyy
Great customer service, they’re very kind & ms Shelly is a sweetheart
Hosei Crystal
bad customer service ar bedok mall. waited 40 mins . asked 3 times. order at 4.14pm. 4.54pm gt the wings. 5pm still waiting for mushroom ..
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Andrew Finley
doesn't accept cash which screws over disabled people who dont carry cards.
Rachael Floquet
Awful… Cold!…. Wrong flavours!… wrong fries! Wrong sauces!
When we complained, we had to deal with bad attitude and an offer of 11£ refund! Our order was £80!!!! For food that went into the bin! Tasted awful heated up!
Micky Pistillo
Spent my entire lunch waiting for an order that should have been completed before I arrived. Never received the food I paid for
Cindy Gray
They could not give me cold wings and cold fries plus my drink was nasty
Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
If I could give zero stars I would. Every single worker sitting in the back on their phones. Place is a joke save your time. And not to mention over an hour wait with absolutely nobody in the place. This place sucks and I pray that people don’t waste their time here with these snotty workers. A family member of their came in and placed an order 20 minutes after us and then they continued to talk forever. And then they got their food before us 🤣literal joke.
Atmosphere: 1
Food: 1
Service: 1
Bolton site is disgusting, the floor was so dirty, the service is shocking and good took ages to come and was cold. won't be returning
The manager at this location trains the employees to force delivery drivers to fill up fountain drinks, which is a statewide health code violation. Only restaurant employees have food handler certifications and are required to prepare every aspect of an order, including fountain drinks. Would be great if a health department inspector makes a visit to this location and straightens them out.
Website is down, but they refuse to take orders over the phone. Apparently 30 wings is too big of an order, even when you state you can pay over the phone. Bottom line is, it is totally doable but they refuse to make things right for their customers. That 64% like rate makes sense now.
I went to Kingston today ordered 4 louisiana rub and 4 Lemon pepper with the fried corn it was amazing!! The man who cooked my food name was WEEKEND!! I know because I called to let them know how perfect it was!! so I think he should call himself SEVEN DAYS A WEEK!! Thank you Wingstop on NorthMarket!! Everyone is so pleasant and Helpful!!
Great customer service, they’re very kind & ms Shelly is a sweetheart
bad customer service ar bedok mall. waited 40 mins . asked 3 times. order at 4.14pm. 4.54pm gt the wings. 5pm still waiting for mushroom ..
Restaurantji Recommends
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
doesn't accept cash which screws over disabled people who dont carry cards.
Awful… Cold!…. Wrong flavours!… wrong fries! Wrong sauces! When we complained, we had to deal with bad attitude and an offer of 11£ refund! Our order was £80!!!! For food that went into the bin! Tasted awful heated up!
Spent my entire lunch waiting for an order that should have been completed before I arrived. Never received the food I paid for
They could not give me cold wings and cold fries plus my drink was nasty
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