The Pointe Bar & Grill

31 Holland St, Alexandria Bay
(315) 482-4511

Recent Reviews

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Ilya D

9/11/25 my mother was physically assaulted by the bartender here.

They were here dining at the Manor House restaurant. After waiting 45 minutes for salad to come out they got frustrated and asked what the delay was. The server brought the bartender out who proceeded to yell and film them(my mother and friends). For simply asking what’s taking 45 minutes for salad to come out?
My mother asked them not to film them and the bartender grabbed my mother by the neck and hit her head on the wall.
WHAT THE HELL??
What planet is this?

Atmosphere: 1

Food: 1

Service: 1

Brenda Bickford

We had a wonderful time. we are coming back for the Duprees.

J Carte

May have been the worse food served in a large restaurant attached to a hotel we have stayed at

Atmosphere: 3

Food: 1

Service: 3

t f

Everyone is friendly the food is great and the view is awesome of the Saint Lawrence River and Hart Island

Atmosphere: 5

Food: 5

Service: 5

Nancy Jacobs

Great drinks... mediocre food. Music was too loud to talk. Wasn't given an itemized bill at end and we were defiantly overcharged. Waitress would not provide one when asked. Will not be back.

Atmosphere: 3

Food: 3

Service: 3

F J

Haven't been here in years, it was good to see the place. Great location on the water, unusual back back wall. Most importantly great bartender, she served us quickly and was great to talk to.

Atmosphere: 5

Service: 5

Ashton Seals

The food took forever and portions were terrible. Service was below mid as well. Don’t go

Atmosphere: 1

Food: 1

Service: 1

BE Binet

Cold drinks and a good view. Fun pitstop for my family and I on the way to Canada.

Bob Young

We’ visited the Pointe 3 times this 2024 river season. All three times the web site told us they were open. Only one time they were open.
Please take the time to update your FB page. We all realize this is a seasonal location and if you could post your dates and times of operation it would be appreciated.

Joshua Blanton

Waited 45 minutes for food for half of it to be cold

Atmosphere: 5

Food: 3

Service: 1

Kelly Stevenson

Attempted to go here - very confusing

Jerianne Green

Service was so slow! They totally ignored us for 25 minutes. Service was terrible and food was only so so.

Atmosphere: 4

Food: 3

Service: 1

B W

Can only comment on drinks and wow are they overpriced. Went there for afternoon drinks and two margaritas in small solo cups and a tap beer were $28. Enough said. Cool atmosphere.

Atmosphere: 3

Service: 4

Ethan Elliott

Great spot to stop for a bite, with great views of the castle and the river.

Atmosphere: 5

Food: 5

Service: 5

Lauri Corbett

went there ordered fries with cheese....never got my order...they refunded me with fries..however no cheese...i was blown off for no cheeese...i felt like i didnt matter and it sucked

Atmosphere: 5

Food: 1

Service: 1

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