The last 2 times I went there they messed up. I have been going here for years. They are rude and don't care to loose any customers. My last order was completely messed up and I called and told them they told me I would have a credit for my next order. I tried to order again and they refused to give me all the credit that was owed then told me they don't care and hung up. I will never go there again and they don't care his words
In regards to your response, I most definitely had to call after getting home and Not consuming the food. Maybe if you guys could get the order right the first time maybe we wouldn't be calling after leaving. So yes there has been numerous times having to call and get things correct. Trust my business will be appreciated elsewhere. And the only reason I was rude was because after speaking with 3 different people he told me that they don't care about any of this and hung up on. If you don't believe me, read similar reviews on how they treat their customers.
Guilderlandguy
Not my usual go to but they were closed tonight. Ordered via a delivery service and got a veggie egg roll, vegetable moo shu, lobster chop suey, and veggie fried rice. It was okay. It was typical take out Chinese. They deserve credit for having lobster dishes available. The fried rice, that I ordered with egg had no egg. There were NO packets of soy, duck, or mustard in the bag. I have never needed to ask for this at other places.
Sherie Jackson
Food was burnt! Never again.
Christopher Foltman
Just ok
E. H.Reed
The food is great, reminds of Queens Chinese food restaurants! Definitely worth a visit.
Colleen Kelty
Ordered tonite! Soup was room temp and lflavorless. The moo shu pork was missing the hoisin sauce and round wraps. The chicken dishes tasted like over fried batter w little to no chicken. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
عبدالله العماش
A Chinese restaurant with ample parking in the complex and decent fast service from the staff for distinctive food at reasonable prices
Atmosphere: 5
Food: 5
Service: 5
Margaret Rivenburg
Always smiling, friendly. Great fast, delicious food.
Atmosphere: 5
Food: 5
Service: 5
Bill Tarbell
Fast service, decent prices, sizeable portions, and always happy with the quality. Not a place you'd go for dine-in.
Atmosphere: 2
Food: 5
Service: 5
Sammie
Still waiting for my Boneless Spareribs on our Delivery Order. Vicki
My husband picked up our dinner last night & the man at the counter was very rude. The food was okay, his rice was dry, mine was bland. We won't be back.
Atmosphere: 1
Food: 2
Service: 1
Corey Markus
Ordered around 3pm general tsos chicken was a little cold. It shouldve been fresh out of the fryer. pork fried rice and egg roll was
Atmosphere: 3
Food: 3
Service: 4
James Russo
Excellent Quality. I drive further to Best Cook past another Chinese restaurant because of that. I use it for take-out.
Atmosphere: 4
Food: 5
Service: 5
Steadfast Swordz
The food was terrible, I ordered general tso and beef chowmein. My general tso was soggy and watery with zero flavor and my beef chowmein was gray and soggy as well. They botched the order and gave me rice instead of noodles and when we called to tell them about it, we were met with the worst customer service I’ve had in a while! The person on the phone was indifferent and dismissive. 100% will never eat there again. Threw the food right in the trash.
Jo Ellington
We had to wait over 75 minutes for our delivery and the food was mediocre at best. The service when calling to inquire about our delivery was horrible and the people they have answering calls do not know which end is up. Terrible service and will not ever order for here again and I will give terrible reviews to all open lines of social media urging customers to select a different restaurant.
The last 2 times I went there they messed up. I have been going here for years. They are rude and don't care to loose any customers. My last order was completely messed up and I called and told them they told me I would have a credit for my next order. I tried to order again and they refused to give me all the credit that was owed then told me they don't care and hung up. I will never go there again and they don't care his words
In regards to your response, I most definitely had to call after getting home and Not consuming the food. Maybe if you guys could get the order right the first time maybe we wouldn't be calling after leaving. So yes there has been numerous times having to call and get things correct. Trust my business will be appreciated elsewhere. And the only reason I was rude was because after speaking with 3 different people he told me that they don't care about any of this and hung up on. If you don't believe me, read similar reviews on how they treat their customers.
Not my usual go to but they were closed tonight. Ordered via a delivery service and got a veggie egg roll, vegetable moo shu, lobster chop suey, and veggie fried rice. It was okay. It was typical take out Chinese. They deserve credit for having lobster dishes available. The fried rice, that I ordered with egg had no egg. There were NO packets of soy, duck, or mustard in the bag. I have never needed to ask for this at other places.
Food was burnt! Never again.
Just ok
The food is great, reminds of Queens Chinese food restaurants!
Definitely worth a visit.
Ordered tonite! Soup was room temp and lflavorless. The moo shu pork was missing the hoisin sauce and round wraps. The chicken dishes tasted like over fried batter w little to no chicken. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
A Chinese restaurant with ample parking in the complex and decent fast service from the staff for distinctive food at reasonable prices
Atmosphere: 5
Food: 5
Service: 5
Always smiling, friendly. Great fast, delicious food.
Atmosphere: 5
Food: 5
Service: 5
Fast service, decent prices, sizeable portions, and always happy with the quality. Not a place you'd go for dine-in.
Atmosphere: 2
Food: 5
Service: 5
Still waiting for my Boneless Spareribs on our Delivery Order. Vicki
Food: 3
Service: 4
Restaurantji Recommends
My husband picked up our dinner last night & the man at the counter was very rude. The food was okay, his rice was dry, mine was bland. We won't be back.
Atmosphere: 1
Food: 2
Service: 1
Ordered around 3pm general tsos chicken was a little cold. It shouldve been fresh out of the fryer. pork fried rice and egg roll was
Atmosphere: 3
Food: 3
Service: 4
Excellent Quality. I drive further to Best Cook past another Chinese restaurant because of that. I use it for take-out.
Atmosphere: 4
Food: 5
Service: 5
The food was terrible, I ordered general tso and beef chowmein. My general tso was soggy and watery with zero flavor and my beef chowmein was gray and soggy as well. They botched the order and gave me rice instead of noodles and when we called to tell them about it, we were met with the worst customer service I’ve had in a while! The person on the phone was indifferent and dismissive. 100% will never eat there again. Threw the food right in the trash.
We had to wait over 75 minutes for our delivery and the food was mediocre at best. The service when calling to inquire about our delivery was horrible and the people they have answering calls do not know which end is up. Terrible service and will not ever order for here again and I will give terrible reviews to all open lines of social media urging customers to select a different restaurant.
Atmosphere: 1
Food: 2
Service: 1
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