I had stopped there some years ago and remember really liking their sandwiches.decided to stop thwre aince i was in the area. Spent almost $15.00 on a grilled chicken sandwich. When I first opened the container, I was surprised at how big it was. However, the grilled chicken was literally about 1/4 inch thick. I had 3 inches of bread and about 1/2 inch of fillings including the chicken, bacon, lettuce, tomato and cheese. One chicken breast must make them about 5 sandwiches.
Atmosphere: 2
Food: 1
Service: 2
Brenda L Elma
Great place to eat and food is so delicious. They make their own sauce!
Atmosphere: 5
Food: 5
Service: 5
Lisa M
Usually they are good but they forgot the sauce (main ingredient???) I went to contact them and they never responded. They looked at my message and ignored me. Terrible service! I get things happen but to not respond after viewing a message is terrible! Their pizza isn’t cheap either. After this experience I will not be going back.
In the past they have burnt the pizza bad. I went in and pointed it out and asked for a new pizza. The kid behind the counter was extremely rude about it. They have messed up orders and the customer service is so bad they do not correct it as they should and are not nice about it. I see all these reviews of people getting so frustrated about their orders and the customer service back talk…. I totally understand the customers getting pissed off when the owner or kids are not being nice in the first place. You see the responses of the owner are so unprofessional and show how not nice they are. I’d rather starve than get talked to the way they talk to their customers. Just saying.
Atmosphere: 1
Food: 1
Service: 1
Roses CS:GO channel
Easy food pickup, can call or order online. Favorite pizza is the BBQ chicken
Atmosphere: 5
Food: 5
Service: 5
JC Caine
Great wings. Great gluten-free pizza. Fast delivery.
Food: 5
Service: 5
Bill Thibodeau
Pizza was excellent, wouldn't recommend the fish, very mooshy. Sub was very dry. Again the Pizza was very good.
Atmosphere: 3
Food: 3
Service: 2
Christopher Alpy
Wow what a rude phone girl. When ordering I asked if there was Gatorade or Powerade. She responded Gatorade. I ordered a blue one yet my receipt says Pepsi and I got a Diet Pepsi. I called the store and she was extremely rude and combative when I was direct but did not raise my voice or cross the line in anyway. Never again will I order here. The sub is below average and the customer service is terrible. On the grand scheme of things this is a non issue until the phone girl put her emotion into the situation.
Update: Great response! It’s always nice to see an owner double down on their rude employees behavior. Blame the delivery driver hahaha. He was the only one that was nice! When she offered to have it redelivered she already had a rude tone to her voice. Zero empathy as a customer service rep should. The customer is never right judging by your reviews. 3.5 ouchhhh
Atmosphere: 1
Food: 1
Service: 1
Joyce Heath
Best pizza around ❤️
Atmosphere: 5
Food: 5
Service: 5
Bradley Johnston
The pizza is objectively bad if compared to almost any pizza establishment in the capital region. The style and the flavor is just not good. Service is fine.
Atmosphere: 3
Food: 1
Service: 4
robby schleig
We have ordered from this place multiple times and have always loved the pizza. Today we decided to once again order pizza, but decided to try the chicken bacon ranch calzone and a pepperoni pizza - we normally order just the chicken bacon ranch pizza - not sure what has happened to this place but the quality of the food and the service is absolutely awful. We paid almost 50$ for a calzone that is all dough and zero flavor, the crust on the pizza is way thinner than it normally is. The sauce is greasy with zero flavor as well.. really disappointing because this was our favorite pizza place but unfortunately we will no longer be ordering here - also, if you’re going to hire children to run the place you should make sure to teach them some manners. I didn’t bother to even call to ask for a refund due to the fact there are children behind the counter and from reading the reviews the owner could careless… hope this review helps others from making the mistake I did, check out Anthony’s instead on maple!
The owner of this pizza place has zero integrity. The staff clearly follows their example. Horrible service, horrible food. Owner takes zero responsibility and plays the victim. For a good read just look at the other reviews.
Atmosphere: 1
Food: 1
Service: 1
Donna Kieper
Philly cheese steak was burnt. Very little meat Garlic parm boneless wings were chicken nuggets. Gave me wrong dressing Antipasto salad was 2 giant pieces of lettuce Consisted of a few cucumbers, onion , 3 pieces of pepper, 4 grape tomatoes..asked for dressing & anchovies on the side (never got the dressing) Overall VERY disappointed with whole order. Definitely not the Paisano's I remember from years ago
Wont be back
In response to owner. I did call, put on hold, hung up after 5 minutes, looked for some kind of email, which i would have preferred over public comments Also, i live 30 minutes away, so coming back was not an option
Atmosphere: 1
Food: 1
Service: 2
Pete Schanz
Bad Alfredo sauce, that was not our fault and they will not let us order from them anymore.my family and I have been ordering there since I was very young. And that was the only time we called back and said the food was spoiled. Thankfully there's another pizza place nearby there food is better anyway
I had stopped there some years ago and remember really liking their sandwiches.decided to stop thwre aince i was in the area. Spent almost $15.00 on a grilled chicken sandwich. When I first opened the container, I was surprised at how big it was. However, the grilled chicken was literally about 1/4 inch thick. I had 3 inches of bread and about 1/2 inch of fillings including the chicken, bacon, lettuce, tomato and cheese. One chicken breast must make them about 5 sandwiches.
Atmosphere: 2
Food: 1
Service: 2
Great place to eat and food is so delicious. They make their own sauce!
Atmosphere: 5
Food: 5
Service: 5
Usually they are good but they forgot the sauce (main ingredient???) I went to contact them and they never responded. They looked at my message and ignored me. Terrible service! I get things happen but to not respond after viewing a message is terrible! Their pizza isn’t cheap either. After this experience I will not be going back.
In the past they have burnt the pizza bad. I went in and pointed it out and asked for a new pizza. The kid behind the counter was extremely rude about it. They have messed up orders and the customer service is so bad they do not correct it as they should and are not nice about it. I see all these reviews of people getting so frustrated about their orders and the customer service back talk…. I totally understand the customers getting pissed off when the owner or kids are not being nice in the first place. You see the responses of the owner are so unprofessional and show how not nice they are. I’d rather starve than get talked to the way they talk to their customers. Just saying.
Atmosphere: 1
Food: 1
Service: 1
Easy food pickup, can call or order online. Favorite pizza is the BBQ chicken
Atmosphere: 5
Food: 5
Service: 5
Great wings. Great gluten-free pizza. Fast delivery.
Food: 5
Service: 5
Pizza was excellent, wouldn't recommend the fish, very mooshy. Sub was very dry. Again the Pizza was very good.
Atmosphere: 3
Food: 3
Service: 2
Wow what a rude phone girl. When ordering I asked if there was Gatorade or Powerade. She responded Gatorade. I ordered a blue one yet my receipt says Pepsi and I got a Diet Pepsi. I called the store and she was extremely rude and combative when I was direct but did not raise my voice or cross the line in anyway. Never again will I order here. The sub is below average and the customer service is terrible. On the grand scheme of things this is a non issue until the phone girl put her emotion into the situation.
Update: Great response! It’s always nice to see an owner double down on their rude employees behavior. Blame the delivery driver hahaha. He was the only one that was nice! When she offered to have it redelivered she already had a rude tone to her voice. Zero empathy as a customer service rep should. The customer is never right judging by your reviews. 3.5 ouchhhh
Atmosphere: 1
Food: 1
Service: 1
Best pizza around ❤️
Atmosphere: 5
Food: 5
Service: 5
The pizza is objectively bad if compared to almost any pizza establishment in the capital region. The style and the flavor is just not good. Service is fine.
Atmosphere: 3
Food: 1
Service: 4
We have ordered from this place multiple times and have always loved the pizza. Today we decided to once again order pizza, but decided to try the chicken bacon ranch calzone and a pepperoni pizza - we normally order just the chicken bacon ranch pizza - not sure what has happened to this place but the quality of the food and the service is absolutely awful. We paid almost 50$ for a calzone that is all dough and zero flavor, the crust on the pizza is way thinner than it normally is. The sauce is greasy with zero flavor as well.. really disappointing because this was our favorite pizza place but unfortunately we will no longer be ordering here - also, if you’re going to hire children to run the place you should make sure to teach them some manners. I didn’t bother to even call to ask for a refund due to the fact there are children behind the counter and from reading the reviews the owner could careless… hope this review helps others from making the mistake I did, check out Anthony’s instead on maple!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great pizza. There is no more to say.
Atmosphere: 4
Food: 4
Service: 5
Delicious
Atmosphere: 5
Service: 5
Recommended dishes: Cheese Puzza
The owner of this pizza place has zero integrity. The staff clearly follows their example. Horrible service, horrible food. Owner takes zero responsibility and plays the victim. For a good read just look at the other reviews.
Atmosphere: 1
Food: 1
Service: 1
Philly cheese steak was burnt. Very little meat
Garlic parm boneless wings were chicken nuggets. Gave me wrong dressing
Antipasto salad was 2 giant pieces of lettuce
Consisted of a few cucumbers, onion , 3 pieces of pepper, 4 grape tomatoes..asked for dressing & anchovies on the side (never got the dressing)
Overall VERY disappointed with whole order.
Definitely not the Paisano's I remember from years ago
Wont be back
In response to owner. I did call, put on hold, hung up after 5 minutes, looked for some kind of email, which i would have preferred over public comments
Also, i live 30 minutes away, so coming back was not an option
Atmosphere: 1
Food: 1
Service: 2
Bad Alfredo sauce, that was not our fault and they will not let us order from them anymore.my family and I have been ordering there since I was very young. And that was the only time we called back and said the food was spoiled. Thankfully there's another pizza place nearby there food is better anyway
Atmosphere: 1
Food: 1
Service: 1
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