Starbucks
3186 Sheridan Dr, Amherst
(716) 531-6153
Recent Reviews
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Closed at 3:07… but cars in front of me in the drive thru were able to order & get beverages? There’s no way out of line at the drive thru. So had to sit here for 10+ mins for nothing.
I came here this afternoon around 3:30 pm (I usually only go in the morning & do a mobile order). I waited 31 mins in the drive thru from start to finish. When I placed order - the girl taking my order was extremely unpleasant and unwelcoming. Which fine, maybe she was having a bad day but then when I FINALLY get to the window - I get no acknowledgement, closes the window & I proceed to wait 13 minutes at the window (for just a coffee). She then comes over and my drink had been sitting there for over 10 minutes from the barista who seemed to be the only one actually working. How can someone be in charge of the drive thru and not check it for 10 minutes? Totally unacceptable, & even worse since once you are in the drive thru you are just stuck there. The wait is one issue that in general shouldn't be that long, but I would have been fine with the experience if the girl at the window was at least apologetic or friendly. A complete waste of time & money when you are treated so poorly as a consumer.
Atmosphere: 1
Food: 1
Service: 1
I order a white mocha and they get me black one and I ordered it with foam on a top and theres no foam on top!!!
Fast, quality service 👌
Atmosphere: 5
Food: 5
Service: 5
Super friendly drive through barista!
Food: 5
Service: 5
Tia was the nicest barista I’ve ever had at Starbucks! She was funny and super nice!! She made my day!
Atmosphere: 5
Food: 5
Service: 5
Drive through closed off, took staff inside 11 minutes to make my drink because they were too busy talking behind the counter and it was only after I asked where my drink was no apology nothing won't be going back
Atmosphere: 1
Food: 2
Service: 1
Ive never really been more than a regular coffee with 2 sugars kind of guy, but my gf had me try the iced carmel frappe. Changed my life lol.
Atmosphere: 5
Food: 5
Service: 5
staff is rude hot coffee is not brewed really hot and wait times are slow
Atmosphere: 1
Food: 1
Service: 1
don't shove a card reader in my face and beg for a tip, then take 5-10mins to make a single pink drink. are you kidding me??
Restaurantji Recommends
I came in for a drink. It was not busy in the store at all. There were several employees behind the counter. Only one person making drinks. I had to wait 15 minutes for my drink. This is not Starbucks way of doing things not happy.
Atmosphere: 5
Food: 5
Service: 1
Great service every time I go. I typically go thru the drive thru with a mobile order. It is always ready in a timely manner. Amazing!!!
Atmosphere: 5
Food: 5
Service: 5
9 times of 10 my order is made incorrectly. I ordered today and there is barely any oatmilk in my drink and they only filled my cup 3/4 of the way. The only reason i continue to go to this location because it is the closest to me. Do better.
Atmosphere: 2
Food: 2
Service: 2
Wonderful staff!!
Atmosphere: 5
Food: 5
Service: 5
My wife's favorite coffee
Atmosphere: 5
Food: 5
Service: 5
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