My favorite Starbucks to visit. The employees are always super friendly!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Swiss Cheese
ClutchTastic
The perfect flat white is found here. I love this location. Best in the immediate area by far. Next top tier starbucks is on Kenmore Ave in Buffalo and a hotel STARBUCKS in niagara falls across from the seneca casino.
Atmosphere: 5
Food: 5
Service: 5
Jaqual Smith
I visited this Starbucks earlier this week & was greeted with nothing but rudeness by an employee named Amelia. From the get go I was made to feel like a burden when all I wanted was a simple drink. The drive thru line was very long & when asked about the wait, I was basically told if I didn’t like I could’ve just left. Very disappointed and will not return!
Atmosphere: 1
Food: 4
Service: 1
Squirrel Girl
Over 20 minutes in drive thru. $7 plus for a drink. Left only to find they got my drink wrong. So disappointed.
skye shepherd
Server was rude . Would not cash us out for a simple drink but would cash others out . Racist snowflake staff .
Atmosphere: 1
Food: 1
Service: 1
Laurel Early
Pumpkin spice latte with extra shot of espresso and pumpkin. White chocolate mocha with extra pump of syrup. Delicious! No sleeves so the cup is hard to hold it is so
Service: 5
Destiny Williams
Soooo slow.25 min drive-thru only few cars
Service: 1
Mia Canna
waited for 30 minutes for the worst pumpkin spice latte ever. extremely messy and rude staff.
These girls could not move any slower if they wanted to. From the time I got in the drive thru until the time I received my 1 drink order it was 19 minutes. There were 2 cars in front of me. The average car turn over is 6-7 minutes. You mean to tell me that if I’m car 5 I’m waiting 30-35 minutes for my drink. Never again…. That’s what unionized Starbucks has done to western NY. So instead of staffing the store properly like before they showed you by reducing staffing to counter union efforts. Who won here? Not a soul….. a damn shame!
Atmosphere: 4
Food: 4
Service: 2
Tamika Washington
I frequent this location often workers are usually very nice and pleasant however wait times are extremely long for drinks also the manager is rude instead of acknowledging when customers have complain she makes an excuse customer is always right and it shows that this location needs better customer service skills. Being nice goes a long way and if the manager is overwhelmed and rude that makes for poor workers and unpleasant customer environment. If they need help hire the help don’t make me as the customer feel bad because I’m asking what happened to my orderParking: Lots of parking
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Frappuccino
Olivia
Staff is usually nice but this location is ALWAYS closed unexpectedly. Today was the second time I came midday and they were closed
Cody Mays
“I’ll have a tall drip coffee.” “What’s a drip coffee?”You guys really need a union, right?
Atmosphere: 1
Food: 1
Service: 1
Kristen G.
Staff are kind. I love the people. Something is off with the system of service though, which means the blame may fall on corporate designed procedures. As a walk- in customer, I ordered a brewed coffee (nothing fancy) with cream and sugar and it took 15 minutes for me to have it handed to me. The kind baristas were so busy making many many mobile orders before mine that I was stuck waiting for them to just pour the coffee for me. There should maybe be a priority order for customers that are in person in store?
Love their drinks, especially the hot chocolate
Atmosphere: 5
Food: 4
Service: 5
Great location, friendly staff and quick service!
Atmosphere: 5
Food: 5
Service: 5
My favorite Starbucks to visit. The employees are always super friendly!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Swiss Cheese
The perfect flat white is found here. I love this location. Best in the immediate area by far. Next top tier starbucks is on Kenmore Ave in Buffalo and a hotel STARBUCKS in niagara falls across from the seneca casino.
Atmosphere: 5
Food: 5
Service: 5
I visited this Starbucks earlier this week & was greeted with nothing but rudeness by an employee named Amelia. From the get go I was made to feel like a burden when all I wanted was a simple drink. The drive thru line was very long & when asked about the wait, I was basically told if I didn’t like I could’ve just left. Very disappointed and will not return!
Atmosphere: 1
Food: 4
Service: 1
Over 20 minutes in drive thru. $7 plus for a drink. Left only to find they got my drink wrong. So disappointed.
Server was rude . Would not cash us out for a simple drink but would cash others out . Racist snowflake staff .
Atmosphere: 1
Food: 1
Service: 1
Pumpkin spice latte with extra shot of espresso and pumpkin. White chocolate mocha with extra pump of syrup. Delicious! No sleeves so the cup is hard to hold it is so
Service: 5
Soooo slow.25 min drive-thru only few cars
Service: 1
waited for 30 minutes for the worst pumpkin spice latte ever. extremely messy and rude staff.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
These girls could not move any slower if they wanted to. From the time I got in the drive thru until the time I received my 1 drink order it was 19 minutes. There were 2 cars in front of me. The average car turn over is 6-7 minutes. You mean to tell me that if I’m car 5 I’m waiting 30-35 minutes for my drink. Never again…. That’s what unionized Starbucks has done to western NY. So instead of staffing the store properly like before they showed you by reducing staffing to counter union efforts. Who won here? Not a soul….. a damn shame!
Atmosphere: 4
Food: 4
Service: 2
I frequent this location often workers are usually very nice and pleasant however wait times are extremely long for drinks also the manager is rude instead of acknowledging when customers have complain she makes an excuse customer is always right and it shows that this location needs better customer service skills. Being nice goes a long way and if the manager is overwhelmed and rude that makes for poor workers and unpleasant customer environment. If they need help hire the help don’t make me as the customer feel bad because I’m asking what happened to my orderParking: Lots of parking
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Frappuccino
Staff is usually nice but this location is ALWAYS closed unexpectedly. Today was the second time I came midday and they were closed
“I’ll have a tall drip coffee.” “What’s a drip coffee?”You guys really need a union, right?
Atmosphere: 1
Food: 1
Service: 1
Staff are kind. I love the people. Something is off with the system of service though, which means the blame may fall on corporate designed procedures. As a walk- in customer, I ordered a brewed coffee (nothing fancy) with cream and sugar and it took 15 minutes for me to have it handed to me. The kind baristas were so busy making many many mobile orders before mine that I was stuck waiting for them to just pour the coffee for me. There should maybe be a priority order for customers that are in person in store?