Horrible management, disrespectful staff, calling customers and other names, swearing (not kid friendly) The smell of Marijuana and seeing staff 'high' The rudeness of higher up staff to the employees beneath them, especially this past Friday...ive never seen an establishment so bad, gross, very messy and dirty. We did not order or get anything...I was afraid to. I just felt bad for the staff who were getting yelled at.
Atmosphere: 1
Food: 1
Service: 1
Hailey Rivers
The gentleman who helped me is destined for great things. Acted well under pressure. Ordered a couple bowls w/ rice. A snobby employee took the rest of the white rice as the employee was making my bowl. The gentleman helping me looked mortified but tried his best to not let me down! Aside from that the entire establishment was nasty and the health inspector should drop by there! Filthy dishes everywhere, and the dining room was grotesque. Upon exiting the building I regretted even purchasing the food but the great customer service I received from the gentleman who made my food is why I paid and moved on. We won’t be going to this Chipotle again.
Atmosphere: 2
Food: 2
Service: 5
Am Distribution
Absolutely HORRIBLE. The “manager” doesn’t do her job. NO MEAT ON THE LINE AT 6 PM.
The place was a disgusting mess, I left without a bowl, how do you NOT HAVE WHITE RICE?!?! NO CARNE? NO BARBACOA?? NO QUESO???
SALAD GREENS WILTED AND NASTY.
THIS CHIPOTLE LOCATION HAS BECOME DISASTROUS.
Stay away!!!
On the rare occasion they actually have anything on the bar I doubt that it has been handled properly.
It’s like a cross contamination paradise.
Absolutely disgusting.
GET NEW MANAGEMENT!!!!!
Atmosphere: 1
Food: 1
Service: 1
Theresag G
I should have taken pictures because the condition of this location was absolutely disgusting. The tables, floors and beverage areas were all littered with food, some of the food in the line were dry and crusty on top and beverage containers were empty. I love Chipotle but this particular location is horrific.
Atmosphere: 1
Food: 3
Service: 2
spider
i ate a bowl from here last night, woke up fighting for my life. the food tasted off but i was so hungry i didn't think much of it. i'm never eating from this location again. not until they get new management. the current manager used to manage the moe's in amsterdam and that restaurant was always disgusting. i'm not surprised at all. idk who picks the managers and how they last this long but clearly you don't need to do much. meanwhile everyone else suffers the consequences.
Atmosphere: 1
Food: 1
Elizabeth Zinssar
The employees were very attentive but all the food surfaces were filthy. None of the counters in the back were clean. They were busy sure, but it looked like there was a food fight in the prep area. The floors were really dirty (not a rainy day) and the bathrooms weren't much better. Paid 30 dollars for a burrito and burrito bowl that promptly made us sick that evening. Still not right the next day. Will not go back. Feel bad leaving this review because the employees were SUPER nice... so at least they have that going for them.
Atmosphere: 2
Food: 2
Service: 5
Carrie DeRegis
Completely wrong order but trapped on the interstate so can’t go back for correct food. I have dietary restrictions so this was a HUGE problem
Atmosphere: 3
Food: 1
Service: 1
Teresa Iovinelli
Excellent service from the staff but my black beans in my bowl were only half cooked. They were hard. Tried to call was hung up on
Atmosphere: 5
Food: 3
Service: 5
Anthony Pietri
Friendly staff and food was fresh
Atmosphere: 5
Food: 5
Service: 5
I crave Korean BBQ
Not sure about how the bad reviews came up but my experience here was great. It was like going back to 2017 chipotle, huge portions and nice quality.
Worst customer service in history! Who hires staff that starts problems and threatens to fight their customers. Especially pregnant women! I wouldnt recommend this place to anyone ever!!!! Gabriella needs to be fired!
Atmosphere: 1
Service: 1
Miranda Simmons
God awful service. Extremely slow. One of the workers, Liz or something similar, mumbled under her breath when I asked her to remake my order (after making it wrong 3 times already). Not only was she slow, she was insanely rude. If you’re going to talk poorly of customers, do it out of earshot. Not only that, but rolling her eyes, sticking her hands in my food, UNGLOVED. I had a piece of black hair in my bowl, as well. I’m disgusted. I rarely treat myself out like this and to have such a terrible experience is upsetting. I truly expected more from this location and its workers. Food was great, experience was terrible. Do better, Chipolte. Fix your workers attitudes.
Atmosphere: 2
Food: 5
Service: 1
Alberto Rojas
This is probably the worst experience I ever had here the whole table where they serve your food was messy and dirty and they had flys all over the cooler food and they did not have anything ready or cooked this isn’t the first time that I went and they were not properly prepared 2 employees where gone line at the door then they come out laughing while one hard worker was on the grill. I really hope management gets this resolved. I am highly upset being that this is the only chipotle within miles and I had to Endor this .
Horrible management, disrespectful staff, calling customers and other names, swearing (not kid friendly) The smell of Marijuana and seeing staff 'high' The rudeness of higher up staff to the employees beneath them, especially this past Friday...ive never seen an establishment so bad, gross, very messy and dirty. We did not order or get anything...I was afraid to. I just felt bad for the staff who were getting yelled at.
Atmosphere: 1
Food: 1
Service: 1
The gentleman who helped me is destined for great things. Acted well under pressure. Ordered a couple bowls w/ rice. A snobby employee took the rest of the white rice as the employee was making my bowl. The gentleman helping me looked mortified but tried his best to not let me down! Aside from that the entire establishment was nasty and the health inspector should drop by there! Filthy dishes everywhere, and the dining room was grotesque. Upon exiting the building I regretted even purchasing the food but the great customer service I received from the gentleman who made my food is why I paid and moved on. We won’t be going to this Chipotle again.
Atmosphere: 2
Food: 2
Service: 5
Absolutely HORRIBLE. The “manager” doesn’t do her job. NO MEAT ON THE LINE AT 6 PM.
The place was a disgusting mess, I left without a bowl, how do you NOT HAVE WHITE RICE?!?! NO CARNE? NO BARBACOA?? NO QUESO???
SALAD GREENS WILTED AND NASTY.
THIS CHIPOTLE LOCATION HAS BECOME DISASTROUS.
Stay away!!!
On the rare occasion they actually have anything on the bar I doubt that it has been handled properly.
It’s like a cross contamination paradise.
Absolutely disgusting.
GET NEW MANAGEMENT!!!!!
Atmosphere: 1
Food: 1
Service: 1
I should have taken pictures because the condition of this location was absolutely disgusting. The tables, floors and beverage areas were all littered with food, some of the food in the line were dry and crusty on top and beverage containers were empty. I love Chipotle but this particular location is horrific.
Atmosphere: 1
Food: 3
Service: 2
i ate a bowl from here last night, woke up fighting for my life. the food tasted off but i was so hungry i didn't think much of it. i'm never eating from this location again. not until they get new management. the current manager used to manage the moe's in amsterdam and that restaurant was always disgusting. i'm not surprised at all. idk who picks the managers and how they last this long but clearly you don't need to do much. meanwhile everyone else suffers the consequences.
Atmosphere: 1
Food: 1
The employees were very attentive but all the food surfaces were filthy. None of the counters in the back were clean. They were busy sure, but it looked like there was a food fight in the prep area. The floors were really dirty (not a rainy day) and the bathrooms weren't much better. Paid 30 dollars for a burrito and burrito bowl that promptly made us sick that evening. Still not right the next day. Will not go back. Feel bad leaving this review because the employees were SUPER nice... so at least they have that going for them.
Atmosphere: 2
Food: 2
Service: 5
Completely wrong order but trapped on the interstate so can’t go back for correct food. I have dietary restrictions so this was a HUGE problem
Atmosphere: 3
Food: 1
Service: 1
Excellent service from the staff but my black beans in my bowl were only half cooked. They were hard. Tried to call was hung up on
Atmosphere: 5
Food: 3
Service: 5
Friendly staff and food was fresh
Atmosphere: 5
Food: 5
Service: 5
Not sure about how the bad reviews came up but my experience here was great. It was like going back to 2017 chipotle, huge portions and nice quality.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always good food and HUGE servings.
Atmosphere: 4
Food: 5
Service: 5
Worst customer service in history! Who hires staff that starts problems and threatens to fight their customers. Especially pregnant women! I wouldnt recommend this place to anyone ever!!!! Gabriella needs to be fired!
Atmosphere: 1
Service: 1
God awful service. Extremely slow. One of the workers, Liz or something similar, mumbled under her breath when I asked her to remake my order (after making it wrong 3 times already). Not only was she slow, she was insanely rude. If you’re going to talk poorly of customers, do it out of earshot. Not only that, but rolling her eyes, sticking her hands in my food, UNGLOVED. I had a piece of black hair in my bowl, as well. I’m disgusted. I rarely treat myself out like this and to have such a terrible experience is upsetting. I truly expected more from this location and its workers. Food was great, experience was terrible. Do better, Chipolte. Fix your workers attitudes.
Atmosphere: 2
Food: 5
Service: 1
This is probably the worst experience I ever had here the whole table where they serve your food was messy and dirty and they had flys all over the cooler food and they did not have anything ready or cooked this isn’t the first time that I went and they were not properly prepared 2 employees where gone line at the door then they come out laughing while one hard worker was on the grill. I really hope management gets this resolved. I am highly upset being that this is the only chipotle within miles and I had to Endor this .
Atmosphere: 1
Food: 1
Service: 1
Great food, great service
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