Dunkin'

160 Church St, Amsterdam
(518) 842-8219

Recent Reviews

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Edward Ilnicki

Been going to this coffee shop in my neighborhood for over 30 years. The last 3 years it has been the worst Duncan donuts on this planet!!!...slow service and constantly screwing up simple drink orders...pathetic!

Service: 1

Joseph Christopher

My honest opinion is ... The place was filthy.I mean Filthy.... Didn't look like it had been cleaned in months. Everything looked gross the coffee levers were all caked in some sort of grime. Looked like coffee. The donut display case had garbage and old dirty crumbs in it...Gross, Just Gross... The service was terrible and slow and not very friendly.

Atmosphere: 1

Service: 1

Lyrus Blanks

Got my order wrong, didn't have the ingredients for my girlfriend's order, roaches crawling across the side of the counter. Places clearly infested with them

Atmosphere: 1

Food: 1

Service: 1

Charlene Walker

This Dunkin is Frikkin Awesome 👌🏽 I love how straight forward they are and sweet at the same time.

Atmosphere: 5

Food: 5

Service: 5

Andy's Memes

The food and place stinks of cleaning solution. My sandwich and my gf food tasted like bleach.
As someone who has worked with food its shocking that you can mess up this bad. Just save yourself the headach and go to a diffrent dunkin.... you have been warned this location is awful

Atmosphere: 1

Food: 1

Service: 4

Riley Bacon

I ordered a Strawberry Dragonfruit Refresher with lemonade because it’s my favorite drink and I watch the worker making it accidentally put coffee in my cup with the strawberry dragonfruit concentrate and then watched her dump the drink and put ice in the same cup and continued to make the drink in the coffee cup. Now, my drink tastes like coffee and I didn’t have time to complain because I am in a rush. How can a worker manage to do that? Will it really hurt to get a new cup? Unacceptable.

Atmosphere: 3

Food: 4

Service: 3

JediPupp

Someone in the store shut off Uber Eats; I have call them and currently open. Advised by crew that they let them to fix Uber Eats \\DoorDash

Atmosphere: 2

Food: 2

Service: 2

Ahmed B

Food was very tasty.

Atmosphere: 5

Food: 5

Service: 5

Kendra Eagan

ordered food and it all came out not cooked at all my bagel hadn’t even been toasted workers not very friendly

Atmosphere: 1

Food: 1

Service: 1

M Mb

Stafford pleasant and always kind to the Door Dasher's. Parking is atrocious, however.

Atmosphere: 4

Food: 4

Service: 4

Amber Marie Schmidtmann

Three days ago I ordered donut munchkins to be picked up from the Church Street store in Amsterdam NY for Halloween for our little Halloween Trick or Treat family after party we do every single year since I was a little girl. We picked our order up this morning for later on tonight and brought them home and they are AWFUL! They are all beat up and dried out like they were yesterday's donuts. They definitely weren't fresh. We called and complained and they said "Well, I don't know what to tell you.... I can't control what you got from us." So I asked for the manager and the woman replied with "I am the manager... I cant control what you got." She was rude and not professional at all.... I usually buy stuff from the shop on Rt30 Amsterdam NY because I never have issues with that store. I've gone to Church Street shop a couple times and the Church Street shop I ALWAYS have issues with every single time. That shop is a joke. I'm not happy at all....

Atmosphere: 3

Food: 1

Service: 1

iMacOfDeath

French Crawlers are the best.

Been here a couple times in the last two days, meant to do a review yesterday but forgot to so I came back again to make sure the vibe I got was right.

And it was.

This place is very clean, the employees are actually nice and friendly, and the doughnuts are the best tasting Dunkin doughnuts I have had in years. (not that I frequent DD, but my office often brings in boxes of the stuff)

Would recommend to anyone who wants a tasty treat.

Food: 5

Service: 5

Mike Krasa

Prepare for terrible service from rude employees. Half hour to get the wrong food. When we asked for the food we order then they get really nasty

Atmosphere: 1

Food: 1

Service: 1

Judy Bramell

Dunkin Donuts is always good ??

ATL G

They never pay attention to what your ordering every day for the last week including today they have messed up my coffee I order the same thing a mocha hot latte never ever comes out right today I got pumpkin spice and mocha in my latte it’s nasty

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