I’ve come here for years tonight walked in ordered two drinks one meant to be sweet apple tasted like pure sweet and sour and a mango mezcal that tasted like a liquid beef jerky when I attempted to ask for a different drinks was denied rudely by the Bartender..drink quality is one thing but service quality should never change
Service: 1
Pep Trias
I visited this place on Sunday and had a really disappointing experience with the bartender. Her behavior was unprofessional and made me feel genuinely uncomfortable. She came across as rude and dismissive, and at one point her comments and attitude felt outright racist.
I hope management takes this seriously, because no customer should be treated this way.
Atmosphere: 1
Food: 4
Service: 1
Rick Butler
Pretty good spot. I had the grilled cheese, i think it was with brisket or something. Really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Jamie M
Great Food and Drinks !!! Amazing staff very cozy vibes !!
Atmosphere: 5
Food: 5
Service: 5
Undre Reed
I hate a lot of places and their service. But I cannot recommend this place more!!! The service was perfect and they did exactly what we asked. The portions were great, and the food was very high quality and worth the wait. Which was not long. I had the jalapeno burger and the cod fish and chips and both were very fulfilling. The cod especially was high in taste quality. One of the best i've ever had. And the fries are really perfect. Their fryer must be clean and they must do a great job preparing. The place was very busy, but they were very fast.
Atmosphere: 5
Food: 5
Service: 5
Paul-Corneliu Vaida
Large selection of whiskies and beers with excellent service.
Atmosphere: 4
Food: 5
Service: 5
Melanie Aman
I absolutely love Jack Jones and I have been here many times. I did feel the need to discuss an experience I just had doing bottomless brunch though. It was a little bit upsetting to me. I did the hour of bottomless and I did not realize that my hour was up. I absolutely did not go overboard on the drinks. I hadn’t seen my waitress in a little while and I wanted one more drink so I asked another waiter that I saw for another mimosa. Well, my waitress came back over with the tray of mimosas, But told me that my hour was up and that I would need to pay for this one separately!! I found this really really weird. I have never had that experience before at a bottomless brunch. It was like she dangled my drink in front of my face and then expected me to say no? You always tell the customer before their hour is up, and offer them their last drink. Especially since I hadn’t gone overboard and I hadn’t seen her in a while to order my last drink. I thought it was really ridiculous and unfair. I would’ve never done that if I was a waitress, unfortunately it did reflect in her tip because I didn’t find that to be very considerate or very giving. So I paid for the “bottomless” brunch even though it definitely wasn’t bottomless and on top of that I had to buy my third mimosa for another $10-$15? It was super ridiculous and I’m a reasonable person but this wasn’t cool. Anyways, it’s a fantastic restaurant and the brunch itself was delicious so I will be back. I just don’t really prefer this particular waitress. It ended up being a pretty pricey brunch for this reason and it shouldn’t have been.
Atmosphere: 5
Food: 5
Service: 2
Katie Eppers
Don't skip this Ditmars gem! This isn't just any ole bar food. These guys know how to do it right! I think my favorite was the shortrib grilled cheese, but I also loved the curry empanadas, the spring rolls,the Farmer's Burger and the steak fries with curry sauce! We were visiting the city for a couple of weeks, staying in Astoria and Jack Jones earned our business a few times during our stay!
Atmosphere: 5
Food: 5
Service: 5
Joseph Marazzo
I went to Jack Jones with a friend last night. First time there we had a fantastic time. I highly recommend the short rib grilled cheese. Carol was exceptional. In addition to being perfectly professional, she was charming and funny! I look forward to returning soon.
Atmosphere: 5
Food: 5
Service: 5
Brent “OverlordQ” Garber
A better place to wait for a flight than the LGA cell phone lot.
LOVE this spot. Great burgers and a cute vibe. The lunch special is a great deal and every time I have been, I have been treated like a longtime guest. This spot is a great neighborhood location in Ditmars/Steinway and it’s always popping!
Atmosphere: 5
Food: 5
Service: 5
Jesse Yuan
Great Irish spot serving up great food at a very reasonable price in today’s economy.
I simply love coming here for the hospitality and the friendly atmosphere. The staff is always so polite, service with a smile.
Bottom line, a great place to hang out, grab a bite and a drink.
I’ve come here for years tonight walked in ordered two drinks one meant to be sweet apple tasted like pure sweet and sour and a mango mezcal that tasted like a liquid beef jerky when I attempted to ask for a different drinks was denied rudely by the Bartender..drink quality is one thing but service quality should never change
Service: 1
I visited this place on Sunday and had a really disappointing experience with the bartender. Her behavior was unprofessional and made me feel genuinely uncomfortable. She came across as rude and dismissive, and at one point her comments and attitude felt outright racist.
I hope management takes this seriously, because no customer should be treated this way.
Atmosphere: 1
Food: 4
Service: 1
Pretty good spot. I had the grilled cheese, i think it was with brisket or something. Really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Great Food and Drinks !!! Amazing staff very cozy vibes !!
Atmosphere: 5
Food: 5
Service: 5
I hate a lot of places and their service. But I cannot recommend this place more!!! The service was perfect and they did exactly what we asked. The portions were great, and the food was very high quality and worth the wait. Which was not long. I had the jalapeno burger and the cod fish and chips and both were very fulfilling. The cod especially was high in taste quality. One of the best i've ever had. And the fries are really perfect. Their fryer must be clean and they must do a great job preparing. The place was very busy, but they were very fast.
Atmosphere: 5
Food: 5
Service: 5
Large selection of whiskies and beers with excellent service.
Atmosphere: 4
Food: 5
Service: 5
I absolutely love Jack Jones and I have been here many times. I did feel the need to discuss an experience I just had doing bottomless brunch though. It was a little bit upsetting to me. I did the hour of bottomless and I did not realize that my hour was up. I absolutely did not go overboard on the drinks. I hadn’t seen my waitress in a little while and I wanted one more drink so I asked another waiter that I saw for another mimosa. Well, my waitress came back over with the tray of mimosas, But told me that my hour was up and that I would need to pay for this one separately!! I found this really really weird. I have never had that experience before at a bottomless brunch. It was like she dangled my drink in front of my face and then expected me to say no? You always tell the customer before their hour is up, and offer them their last drink. Especially since I hadn’t gone overboard and I hadn’t seen her in a while to order my last drink. I thought it was really ridiculous and unfair. I would’ve never done that if I was a waitress, unfortunately it did reflect in her tip because I didn’t find that to be very considerate or very giving. So I paid for the “bottomless” brunch even though it definitely wasn’t bottomless and on top of that I had to buy my third mimosa for another $10-$15? It was super ridiculous and I’m a reasonable person but this wasn’t cool. Anyways, it’s a fantastic restaurant and the brunch itself was delicious so I will be back. I just don’t really prefer this particular waitress. It ended up being a pretty pricey brunch for this reason and it shouldn’t have been.
Atmosphere: 5
Food: 5
Service: 2
Don't skip this Ditmars gem! This isn't just any ole bar food. These guys know how to do it right! I think my favorite was the shortrib grilled cheese, but I also loved the curry empanadas, the spring rolls,the Farmer's Burger and the steak fries with curry sauce! We were visiting the city for a couple of weeks, staying in Astoria and Jack Jones earned our business a few times during our stay!
Atmosphere: 5
Food: 5
Service: 5
I went to Jack Jones with a friend last night. First time there we had a fantastic time. I highly recommend the short rib grilled cheese. Carol was exceptional. In addition to being perfectly professional, she was charming and funny! I look forward to returning soon.
Atmosphere: 5
Food: 5
Service: 5
A better place to wait for a flight than the LGA cell phone lot.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
LOVE this spot. Great burgers and a cute vibe. The lunch special is a great deal and every time I have been, I have been treated like a longtime guest. This spot is a great neighborhood location in Ditmars/Steinway and it’s always popping!
Atmosphere: 5
Food: 5
Service: 5
Great Irish spot serving up great food at a very reasonable price in today’s economy.
I simply love coming here for the hospitality and the friendly atmosphere. The staff is always so polite, service with a smile.
Bottom line, a great place to hang out, grab a bite and a drink.
Atmosphere: 5
Food: 5
Service: 5
10/10 everything
Atmosphere: 5
Food: 5
Service: 5
Great food, great drinks, great service!
Atmosphere: 5
Food: 5
Service: 5
This place is beautiful ?❤️? Excellent service
Atmosphere: 5
Food: 5
Service: 5
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