McDonald's

2250 31st St, Astoria
(718) 932-8690

Recent Reviews

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Haley Crosby

Apparently it’s hard to make a burger correctly here.

Atmosphere: 1

Food: 1

Service: 1

carnell adams

Just stopped by Free burger, but definitely love the location

781227mimi

I got an ice cream cone and it was really small, with almost no cream inside.
You need to teach all your employees how to do it properly

Service: 1

Xavo Baez

It's a McDonald's
Can get a little backed up during lunch but it's not too bad, high schoolers can be a bit of a pain after 3pm but it's nothing crazy
I haven't had any issues it's par for Micky Ds

Atmosphere: 3

Food: 3

Service: 3

Julie Lisa Summers

There's a very nice young black gentleman who helps me when I go in and is very nice and friendly and helps me every time when I've had difficulties with my app and things like that and I appreciate his good service I wish I knew his name he works at the McDonald's on hillside if you see this thank you for being nice to me and you're good work!

Atmosphere: 5

Food: 5

Service: 5

Jade Michelle

Burger came out raw. Didn't cook it. Gross.

Atmosphere: 3

Food: 1

Service: 4

Sarah Elizabeth

Pay your workers more. Maybe if the corporation cared about them, they’d care about the customers.

Atmosphere: 3

Food: 2

Service: 1

Giovanni Rodriguez

Food served is good and fresh , service consistantly leaves much to be desired. Slow slow and if you don't speak up your forgotten. Also avoid between 2 and 4 pm the crowd of kids is insane

Atmosphere: 2

Food: 4

Service: 2

Geneva Bravo

There were little hairs all over my food. I noticed one, looked through the pancakes and found multiple.

Food: 1

Yeo

Absolutely no customer service or appreciation whatsoever. If you have a problem with an order, some of female staff will make you feel like you should've just left with the incorrect order instead of disputing it.

I had meat patties missing from my burgers on two different occasions. I was told "No way! I got my best guys working back there!"

Yeah, you're right. I took the original meat patties out and ate them separately... Oh, better yet, I stashed them in my pocket for later. That's exactly what happened. 🤦‍♂️

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Cheeseburger, Mcdouble

jessica tenesaca

I just entered this McDonald's, the truth is that I go there regularly, today I went to have a hot chocolate, but first I asked for the code to use the bathroom, unfortunately they didn't give it to me, they told me that the bathroom didn't work, I sat in a table to see if this was true and oooo surprise a customer stood up and asked for the code and they gave it to him.
I understand these are company policies, I am a customer who consumes a lot at McDonald's, I have a daughter who loves to eat there.
I quietly went to STArBUCkS.
I really go to McDonald's because it's cheaper.
Starbucks chocolate and coffee is of better quality.

Atmosphere: 1

Food: 1

Service: 1

Sherif Mohamed

The workers are so rude when I went to ask for Some sauce she yelled at me

Steven Llopiz

The place was dirty. The tables are filthy and the soda machines lacked ice. Floor sticky and receipt papers littered the floor.v

Atmosphere: 2

Food: 3

Service: 2

Shalym Garcia

This morning I went to try the new "dulce de leche" and I asked the cashier to add caramel drizze and she didn't understand and ignored me after asking her 3 times, then I had ordered a breakfast on the screens but I didn't receive a ticket, when my order was ready the same woman wouldn't give me the order because she didn't have the ticket and she asked me several questions about what I ordered as if I was trying to take someone else's order, terrible customer service

Atmosphere: 1

Service: 1

Jose Cummins

Customers are treated with disregard, mirroring disrespect shown to school kids, while management displays inadequate customer service and limited diversity in hiring, particularly low representation of black individuals. This place is stealing money!

Atmosphere: 3

Service: 1

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