Popeyes Louisiana Kitchen

This place don’t deserve more than 2 star but I give 3 star only for a young guy, he saw me I waited for long time and he ran from backside then made my order also apologized to me. I bought 8 pieces chicken but I waited more than 30 min.

Wish I could give o star, I ordered 3 pieces chicken combo charged of $15 and the lady refused to give me the drink for no reason. This is the worst place I have ever been. The workers here very seem to training to take money from customers by providing only partial order. Avoid this place at all cost.

Atmosphere: 1

Food: 1

Service: 1

Amazing

Atmosphere: 5

Food: 5

Service: 5

Update to business response... the store is literally posted in this review. I ordered through the app for pick up and I also tried again and ordered on uber for delivery and didnt recieve it in delivery either.
Ordered the hot ones wings and stripes and wasn't given the hot ones Sriracha which was the whole point but the wings were good.

Atmosphere: 2

Food: 2

Service: 2

Please hire people that know how to do their job this girl MARIA doesn’t know what she doing. She ignore me pass another costumers and then when she decides she take my order. Been ordering here another times and never have a problem and twice it’s has been the same situation whit her. I call that USSLES

Service: 1

Terrible service, the workers are very rude and do not pay attention to customers. Thank God we didn’t order anything, the workers didn’t want to take our order. According to previous reviews, the food there is disgusting. Tale care of your mental and physical health and don’t go to this place

Atmosphere: 1

Food: 1

Service: 1

awful service, the employees are not paying attention to customers and just minding their own business acting like there is no one but them

Atmosphere: 1

Food: 1

Service: 1

Service was decent but the food was not good. The chicken tenders were flavorless. The dining room was also super dirty, no tables were cleaned.

Atmosphere: 1

Food: 2

Service: 3

Chicken sandwich? Give me that

Atmosphere: 5

Food: 5

Service: 5

This place don’t deserve a star even but I didn’t have another choice , bought fry chicken which didn’t fry properly also cold slaw and it was spoiled and slimy what a waste of money , how can you sell spoiled food to people, this nasty place need to be inspected cause their selling spoiled food to people also bought beans and rice that also smelled spoiled , I just waste my time and money to buy form this place and I couldn’t eat my food , I had to end up cooking something!! People please don’t go here you will waste your money! They sell half cooked chicken and spoiled food stay away form this horrible place.

Atmosphere: 1

Food: 1

Service: 1

Too messy, extra charge on the sauce and napkins and they demand your money

Atmosphere: 1

Food: 1

Service: 1

Never received my order. Didn’t bother following up on the issue. Waited for over an hour.

Atmosphere: 1

Food: 1

Service: 1

RAW CHICKEN!!

Food: 1

*Details of Visit:*

- Date: [May 12, 2026]
- Location: [31-74 steinway st]
- Order: [2 piece chicken Combo spicy]

I ordered for dine-in, but that's not the main issue. While the order taker was fine, the chicken I received appeared to be undercooked. When I inquired about this at the counter, I was told, 'That's how it looks because it's the spicy chicken. (What about another piece?and Does spiciness affect how cooked chicken appears?) I was also told I might have been given the wrong piece. (Does your kitchen not ensure proper cooking regardless of the cut?) Furthermore, another staff member was simply on their phone. I am quite disappointed with the service and food quality at this location. Never heard sorry from them either. If I can give 0 star I will.👎👎👎👎

Atmosphere: 1

Food: 1

Service: 1

They forgot to send the fries on my order, or the Uber Eats driver ate them. Who eats fries chicken wuth no french fries. Not the first time it happens, don't get delivery.

Food: 3

Service: 1