Subway
21-09 Broadway, Astoria
(718) 726-8868
Recent Reviews
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Great food
Pleasant employees
Clean surroundings
Atmosphere: 5
Food: 5
Service: 5
Food was good and the person who made our subs his name is Shibli, he made it really well and his service was really nice.
Atmosphere: 5
Food: 5
Service: 5
Very clean and great customer service
Atmosphere: 5
Food: 5
Service: 5
The staff is very helpful
Atmosphere: 5
Food: 5
Service: 5
We went to the place in very early morning, the staff was extremely helpfull and friendly
Atmosphere: 4
Food: 4
Service: 5
Dear [Company Name/Management Team],
I’m writing to express my dissatisfaction with a recent experience I had at your establishment. As someone who also works in the food and hospitality industry, I understand the importance of consistency, service, and respect for posted business hours.
On 6/19/25, I arrived at your location at exactly 9:20 PM, well before your advertised closing time on Google. To my surprise, the individual in charge had already closed up and refused to serve me. This is not only unprofessional but also a clear loss of potential business.
It’s extremely frustrating to see staff disregard both company policy and customer service standards. If you review your security footage, I’m confident you’ll see that I was not the only customer turned away that evening.
I strongly urge you to look into this matter and ensure your team is aligned with your business goals—especially when it comes to maximizing sales and maintaining a positive customer experience.
Service: 1
I had a great tuna sandwich made by Mr. Shibli. He gave great customer service and made everything as we wanted. I would recommend this place to everyone. Everyone must try Sub sandwich from this place.
Atmosphere: 5
Food: 5
Service: 5
Food is very good. Their staff shibli is great guy
Atmosphere: 5
Food: 5
Service: 5
This is my 3rd time coming for a sandwich before work & being redirected because it’s not open on time. Subway, do better.
I came here on the way to a quick meeting and ordered a standard sandwich on Italian bread. Like any other Subway sandwich shop, you go through the same routine: choose bread, meats, etc. It's a typical sandwich shop with a few chairs and tables.
Restaurantji Recommends
They are skint on all the ingredients. I think they are using low quality cheese compared to normal subway as the pepper jack seemed fake and rubbery like American cheese. What else are they skimping on.. Overall crappy and crap.
Atmosphere: 3
Food: 1
Service: 4
suuuuuuuuuper slow, shameful
Atmosphere: 1
Food: 1
Service: 1
I went here twice before a field trip. It was not open an hour and a half after google maps said it would be. Said it would open at seven. Was late cause it opened at 8:30. The food is alright. The seating is fine. They didn’t have the chips i wanted. The price was expensive. I will say this for both subways in this area. The people there so t want to be there and they have AirPods in and you can barely understand them.
Parking: Massive lot
Kid-friendliness: A bunch of kids hang out here
Atmosphere: 3
Food: 4
Service: 2
Worst subway experience ever. Terrible!
Atmosphere: 1
Food: 1
Service: 1
Gave me super burnt hard
Atmosphere: 1
Food: 1
Service: 1
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