I ordered on the phone a chicken salvaki sandwich plain I said only onions and chicken nothing else just like that I get my food and it has lettuce,cheese,tomato’s I go back in and tell the girl and she said yes the paper does say plain tell the other younger girl to drop more chicken then the older lady with blonde hair says no I’ll just take it off I didn’t bother to say anything I get back to my car and there is still lettuce and cheese on it we called and let them know what they did wrong again but by that time I wasn’t waiting any longer or going back all she said on the phone was ok no apology or nothing, I’m not sure why they wouldn’t just make new and why they would try to even wipe it off if it was their mistake they should make the customer new stuff. I use to love coming here but no longer will. I order one of theses a few weeks ago and it was messed up I didn’t say anything that time because mistakes do happen but to just wipe it off and not make new is pure laziness. Was not very happy.
Atmosphere: 1
Food: 1
Service: 1
Shannon Denison
$86 for 1 small and 2 large pizzas, told 45 mins, showed up 50 mins after I called and he said oh we have to get the last pizza still so 15 mins more. Ok no problem, wasn’t busy no other orders being made, but no problem. Shocked at $86 price, waited for pizza, went home and this is so gross looking, let alone the taste. The white pizza with spinach looks and tastes like they threw raw clumps of spinach and onions on afterwards and threw extra cheese over and melted to cover up the mistake. The chicken bacon ranch pizza has no ranch or bacon. the cheese pizza looks like a huge sheet of room temp mozzarella cheese with raw dough and so much sauce that your heavy sheet of cheese falls off. Should have drove the extra 3 mins to Alexander for Jdubs or even Alexander deli pizza which both have great food. Added to address Mary’s comment: This was not a pic of when pizza was ice cold, it was 10 mins after I picked it up. Never received the blue cheese actually so thanks for pointing that out and I’m sorry i was so far off on the amount I spent, $5 to be exact. The reason you give about the chicken pizza makes no sense, I asked for chicken and bacon with ranch, not bbq sauce over top of the ranch coated chicken. the clumps of frozen spinach stuffed under cheese is surely not how it is done. We have always enjoyed John and Mary’s in Alden and in arcade which is THE bEST location imo, but Attica’s is not like John and Mary’s anymore, it used to be when they first opened here but has gone to shit.
Atmosphere: 1
Food: 1
Service: 1
Sharon Griffiths
Just waited 35 min for my order we went in to find they never made it ! Wait another 30 min . No offer to discount nothing !
Service: 1
Sarah Johnson
Third time ordering for pick up, get home and half of the order or more is missing. Called to let them know and all three times, “we will deliver in to you in an hour.” I live 1/4 mile away and I have a baby and kids so not convenient to pile everyone back in the car. Management is RUDE and my husband and I can’t stand going in because they aren’t pleasant at all. 3 strikes, you’re out. Never ever ordering again and word of mouth spreads fast. Nothing was offered to us, not even an apology!!! If some service recovery was put into action, I might not tell everyone I know not to order from there but I have given enough chances to keep my loyalty.
Atmosphere: 2
Food: 3
Service: 1
Janice Pautler
Made me an amazing beef souvlaki.
Atmosphere: 5
Food: 5
Service: 5
J Pozzy
Was grabbing some pizza by the slice. So disappointed. The pizza was cold. Equipment should be inspected more often.
Atmosphere: 2
Food: 1
Service: 2
John Orr
Always a great sub and the staff are so outgoing and happy. Love my Attica location.
Atmosphere: 5
Food: 5
Service: 5
Ahzul Johnson
I ordered a beef soft shell taco with cheese. No lettuce and I received a soft shell taco with lettuce and no, then the worker had the nerve to tell me that he don't know what to do, so there's service and craftsmanship. It's garbage
Libby Brooks
Delicious. Fast. And a Buffalo staple right in Attica!! EXCITED to find!!! Go get your grub on! In gas station across from Burger King in Attica Ny❤️
Parking: Right in Gas station across from Burger King next to Rite Aid in Attica NY
Great food, great service and great atmosphere. The staff was wonderful , especially one young gentleman working there named Noah. This young man helped my wife carry her food to the car when I could not. Who said chivalry was dead. 5 Stars!
Atmosphere: 5
Food: 5
Service: 5
Gregory Marble
Great wings.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza
Alexis
This is my favorite John and Marys to eat at. They always have my order correct. The food always taste fresh and the staff is very kind. If you want great food in a timely manner this is the place to eat. I love the variety of food they have and personally i think this is the best pizza spot in Attica. Thank you guys for being the best. I will continue to eat here as long as i live out here. Love this place!
Parking: There is plenty of parking.
Kid-friendliness: They have great choices for kids such as chicken tenders fries cheeseburgers mozzarella sticks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Souvlaki Sandwich, Pizza
JOANN MONK
First time ordering from them. Was very disappointed in the pizza had tomatoe sauce . All I could taste was can mixed with tomato no flavor will never order from there
Atmosphere: 5
Food: 1
Service: 5
Kate Ward
Absolutely aweful. I grew up working at John and marys in alden and the service was way better than attica. We've had multiple wrong orders with inaccurate wait times and now a 2 hour long delivery window for a small pizza....Absolutely astounded and they should be ashamed of themselves as management that they let this go on.This is also with numerous calls to the owner, Ted ulm and his son about the horrible operation in attica.They really deserve zero stars but unfortunately that's not an option.
I ordered on the phone a chicken salvaki sandwich plain I said only onions and chicken nothing else just like that I get my food and it has lettuce,cheese,tomato’s I go back in and tell the girl and she said yes the paper does say plain tell the other younger girl to drop more chicken then the older lady with blonde hair says no I’ll just take it off I didn’t bother to say anything I get back to my car and there is still lettuce and cheese on it we called and let them know what they did wrong again but by that time I wasn’t waiting any longer or going back all she said on the phone was ok no apology or nothing, I’m not sure why they wouldn’t just make new and why they would try to even wipe it off if it was their mistake they should make the customer new stuff. I use to love coming here but no longer will. I order one of theses a few weeks ago and it was messed up I didn’t say anything that time because mistakes do happen but to just wipe it off and not make new is pure laziness. Was not very happy.
Atmosphere: 1
Food: 1
Service: 1
$86 for 1 small and 2 large pizzas, told 45 mins, showed up 50 mins after I called and he said oh we have to get the last pizza still so 15 mins more. Ok no problem, wasn’t busy no other orders being made, but no problem. Shocked at $86 price, waited for pizza, went home and this is so gross looking, let alone the taste. The white pizza with spinach looks and tastes like they threw raw clumps of spinach and onions on afterwards and threw extra cheese over and melted to cover up the mistake. The chicken bacon ranch pizza has no ranch or bacon. the cheese pizza looks like a huge sheet of room temp mozzarella cheese with raw dough and so much sauce that your heavy sheet of cheese falls off. Should have drove the extra 3 mins to Alexander for Jdubs or even Alexander deli pizza which both have great food.
Added to address Mary’s comment:
This was not a pic of when pizza was ice cold, it was 10 mins after I picked it up. Never received the blue cheese actually so thanks for pointing that out and I’m sorry i was so far off on the amount I spent, $5 to be exact. The reason you give about the chicken pizza makes no sense, I asked for chicken and bacon with ranch, not bbq sauce over top of the ranch coated chicken. the clumps of frozen spinach stuffed under cheese is surely not how it is done. We have always enjoyed John and Mary’s in Alden and in arcade which is THE bEST location imo, but Attica’s is not like John and Mary’s anymore, it used to be when they first opened here but has gone to shit.
Atmosphere: 1
Food: 1
Service: 1
Just waited 35 min for my order we went in to find they never made it ! Wait another 30 min . No offer to discount nothing !
Service: 1
Third time ordering for pick up, get home and half of the order or more is missing. Called to let them know and all three times, “we will deliver in to you in an hour.” I live 1/4 mile away and I have a baby and kids so not convenient to pile everyone back in the car. Management is RUDE and my husband and I can’t stand going in because they aren’t pleasant at all. 3 strikes, you’re out. Never ever ordering again and word of mouth spreads fast. Nothing was offered to us, not even an apology!!! If some service recovery was put into action, I might not tell everyone I know not to order from there but I have given enough chances to keep my loyalty.
Atmosphere: 2
Food: 3
Service: 1
Made me an amazing beef souvlaki.
Atmosphere: 5
Food: 5
Service: 5
Was grabbing some pizza by the slice. So disappointed. The pizza was cold. Equipment should be inspected more often.
Atmosphere: 2
Food: 1
Service: 2
Always a great sub and the staff are so outgoing and happy. Love my Attica location.
Atmosphere: 5
Food: 5
Service: 5
I ordered a beef soft shell taco with cheese. No lettuce and I received a soft shell taco with lettuce and no, then the worker had the nerve to tell me that he don't know what to do, so there's service and craftsmanship. It's garbage
Delicious. Fast. And a Buffalo staple right in Attica!! EXCITED to find!!! Go get your grub on! In gas station across from Burger King in Attica Ny❤️
Parking: Right in Gas station across from Burger King next to Rite Aid in Attica NY
Wheelchair accessibility: Easy access
Recommended dishes: Beef and Bean Taco, Beef Taco, Garden Salad, Souvlaki Sandwich, Pizza
I haven't gotten food from here but I've heard they have great food! The employees are always nice and very
Atmosphere: 5
Service: 5
Restaurantji Recommends
Great food, great service and great atmosphere. The staff was wonderful , especially one young gentleman working there named Noah. This young man helped my wife carry her food to the car when I could not. Who said chivalry was dead. 5 Stars!
Atmosphere: 5
Food: 5
Service: 5
Great wings.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza
This is my favorite John and Marys to eat at. They always have my order correct. The food always taste fresh and the staff is very kind. If you want great food in a timely manner this is the place to eat. I love the variety of food they have and personally i think this is the best pizza spot in Attica. Thank you guys for being the best. I will continue to eat here as long as i live out here. Love this place!
Parking: There is plenty of parking.
Kid-friendliness: They have great choices for kids such as chicken tenders fries cheeseburgers mozzarella sticks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Souvlaki Sandwich, Pizza
First time ordering from them. Was very disappointed in the pizza had tomatoe sauce . All I could taste was can mixed with tomato no flavor will never order from there
Atmosphere: 5
Food: 1
Service: 5
Absolutely aweful. I grew up working at John and marys in alden and the service was way better than attica. We've had multiple wrong orders with inaccurate wait times and now a 2 hour long delivery window for a small pizza....Absolutely astounded and they should be ashamed of themselves as management that they let this go on.This is also with numerous calls to the owner, Ted ulm and his son about the horrible operation in attica.They really deserve zero stars but unfortunately that's not an option.
Atmosphere: 1
Food: 1
Service: 1
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