They have successfully double charged and messed my order up
Atmosphere: 1
Food: 1
Service: 1
Patrick
Constantly have food items wrong and never the same one. I'm usually particular to the flavor of iced tea and the tea has constantly tasted musky. May need to clean the container or tap.
Parking: Drive thru is unique but great on busy days
Atmosphere: 4
Food: 2
Service: 4
Diane Salatino
By far the worst experience I’ve ever had nothing but rudeness coming out of this store. If they don’t like you, they will not serve you.they yell at you at the drive-through, they refuse Service or they say they have no food. Or manager I don’t understand how they can keep this place open with these staff members treating people this way Dunkin’ Donuts is supposed to be a fun place to go I am in management. and would let my staff go if they treated customers this route I will take all my business to.Starbucks
Atmosphere: 1
Food: 1
Service: 1
Geeky Tahm
Walked in and they had absolutely nothing for food. No muffins, no doughnuts, no bagels. Nothing... It was 1 pm on a Saturday. The workers seemed more annoyed we were there than we were annoyed there was no food. Id avoid and just go the extra distance to a different location.
Atmosphere: 1
Food: 1
Service: 1
Zach Fedynich
Pretty average Dunkin. Went a few times and didn't have much of a wait in the drive thru or when ordering ahead. Order was accurate and coffee was good as usual
Needed a quick coffee so I used the mobile app to place an order at the DD about a half mile away. It was waiting for at the window when I arrived a few minutes later.
Atmosphere: 5
Food: 5
Service: 5
Thomas Aukett
Drive thru atmosphere. However service was extremely fast and provided outstanding service. Food was tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bagels
Dakota Stoutenger
It only takes one bad experience to leave a bad review- and here it is. I placed a Dunkin Pickup order for this morning for walk-in because my vehicle is over the drive thru height limit. I get to the store to findout they closed the in-store section (no sign, no nothing stating this) and locked the doors and were doing drive thru only. I knocked several times. The employees just stared at me from behind the counter. I called the main store number several times. No answer. I ended up leaving blistering angry and to top it off I have to wait 2-3 business days to hear back from a corporate customer service team. Idk who thinks they have the authority to close parts of a business without warning or even signage but this is absolutely unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Dark Wolf
My orders always get messed up or get told you didn’t order something when I did
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Coolatta
Brit Coughlin
Make better bagels my God how hard can that be. Put cream cheese on both sides and don't make it hard as a rock
Love the coffee!
Atmosphere: 5
Food: 5
Service: 5
They have successfully double charged and messed my order up
Atmosphere: 1
Food: 1
Service: 1
Constantly have food items wrong and never the same one. I'm usually particular to the flavor of iced tea and the tea has constantly tasted musky. May need to clean the container or tap.
Parking: Drive thru is unique but great on busy days
Atmosphere: 4
Food: 2
Service: 4
By far the worst experience I’ve ever had nothing but rudeness coming out of this store. If they don’t like you, they will not serve you.they yell at you at the drive-through, they refuse Service or they say they have no food. Or manager I don’t understand how they can keep this place open with these staff members treating people this way Dunkin’ Donuts is supposed to be a fun place to go I am in management. and would let my staff go if they treated customers this route I will take all my business to.Starbucks
Atmosphere: 1
Food: 1
Service: 1
Walked in and they had absolutely nothing for food. No muffins, no doughnuts, no bagels. Nothing... It was 1 pm on a Saturday. The workers seemed more annoyed we were there than we were annoyed there was no food. Id avoid and just go the extra distance to a different location.
Atmosphere: 1
Food: 1
Service: 1
Pretty average Dunkin. Went a few times and didn't have much of a wait in the drive thru or when ordering ahead. Order was accurate and coffee was good as usual
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon & Cheddar Omelet Bites, Bagels with Cream Cheese Spread
Great coffee. Customer service was not the best but it was ok.
It makes the best drinks in Auburn. The State st , store runs out of something daily; it's barely half a shop at best.
Atmosphere: 5
Food: 3
Service: 5
Fastest Dunkin run ever at this location.
Atmosphere: 4
Food: 5
Service: 5
Best one in cayuga county
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Needed a quick coffee so I used the mobile app to place an order at the DD about a half mile away. It was waiting for at the window when I arrived a few minutes later.
Atmosphere: 5
Food: 5
Service: 5
Drive thru atmosphere. However service was extremely fast and provided outstanding service. Food was tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bagels
It only takes one bad experience to leave a bad review- and here it is. I placed a Dunkin Pickup order for this morning for walk-in because my vehicle is over the drive thru height limit. I get to the store to findout they closed the in-store section (no sign, no nothing stating this) and locked the doors and were doing drive thru only. I knocked several times. The employees just stared at me from behind the counter. I called the main store number several times. No answer. I ended up leaving blistering angry and to top it off I have to wait 2-3 business days to hear back from a corporate customer service team. Idk who thinks they have the authority to close parts of a business without warning or even signage but this is absolutely unprofessional.
Atmosphere: 1
Food: 3
Service: 1
My orders always get messed up or get told you didn’t order something when I did
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Coolatta
Make better bagels my God how hard can that be. Put cream cheese on both sides and don't make it hard as a rock
Atmosphere: 1
Food: 1
Service: 2
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