This is probably one of the worst Duncan Donuts locations I've ever been to. Brown sugar Oatmilk tasted only of very very bitter coffee with no brown sugar flavor, Oatmilk, or sweetness. The last time I was there, I ordered the loaded hash brown rounds things. For over $6, they gave me 4 small pieces of hash browns, hardly any cheese, and it wasn't even cooked all the way. Again, this Duncan is horrible. The employees are rude as hell and their products are absolutely disgusting. I would give them a 0 stars if I could. 🤢🤮
Atmosphere: 2
Food: 1
Service: 2
Kon
Went in today after placing my normal order with my drink and a bagel. After leaving, i went to eat the bagel and realized it had nothing on it and just had a package of cream cheese in the bag. After going back to Dunkin, the heavyset blonde told me, they do not spread cream cheese on bagels anymore and they did not have any vegetable cream cheese left, so I get what I got. Refused to spread it and had an attitude like I was inconveniencing her. Dunkin is suppose to be on the go, how can I spread something while driving to work? This place is crazy hit or miss, depending on who is working and how lazy they are for the day.
Atmosphere: 1
Food: 1
Service: 1
Alyce Geanopulos
This location needs better employees like Amanda. I walked in at 6:15pm and she was happy to serve me. Friendly, honest and efficient, Amanda is the employee who deserves a raise. I have been to this Dunkin Donuts location several times and have been met with a lazy employee. One time, the doors were already locked at 6:47pm before closing, which was 7pm. Another time, I walked in at 6:15pm and was told the ovens were shut down and would take "too much time to start up again." This post- Covid workforce is so lazy. Covid most definitely destroyed the work ethic and potential of millions. If I were the owner of this place, I would get new employees like Amanda. I guarantee your business will be more successful.
Atmosphere: 1
Food: 1
Service: 5
Stephen Kline
Don't even bother.
Atmosphere: 1
Food: 1
Service: 1
Alyssum Cacchione
Constantly being told the espresso machine is broken just because they are lazy and want to close early. This place has went down hill fast. How hard is it to stay open your hours?
Atmosphere: 1
Food: 1
Service: 1
Jay W
Too overly priced. They need to attempt a sugar free donut option.
Atmosphere: 1
Food: 1
Service: 1
Tim Caci
Coffee is very expensive but donuts are good but pricey too
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
None of Your business
Bagels are disgusting. Mushy and drenched in butter.
Auburn Reviewer
Idk who you are but I can promise you the manager hates you as soon as you step foot in here.We ordered sandwiches and wraps, we got popsicles. Food cold as Dante’s ninth circle. We’ve given the place several chances as we’ve grown up with DD but it’s just not worth it. Service is abrasive, order usually incorrect , certain food items are never available. I’d recommend the new DD on Grant Ave but they take orders incorrect there too. The whole franchise is a disaster in auburn. Perfect depression meal or Lenten sacrifice ☹️☹️☹️☹️☹️
Atmosphere: 1
Food: 1
Service: 1
ugly fatty
Idk who you are but I can promise you the manager hates you as soon as you step foot in here.We ordered sandwiches and wraps, we got popsicles. Food cold as Dante’s ninth circle. We’ve given the place several chances as we’ve grown up with DD but it’s just not worth it. Service is abrasive, order usually incorrect , certain food items are never available. I’d recommend the new DD on Grant Ave but they take orders incorrect there too. The whole franchise is a disaster in auburn. Perfect depression meal or Lenten sacrifice ☹️☹️☹️☹️☹️
Employees are very nice and always get my order right!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Nicole Gabriel
Been here with my daughter three times now. Always seem to have the same problem with this location. BURNT coffee it's disgusting. I said something to the employees about it the first time I went here months ago. Asking for a replacement (it was that BURNT ? I'm not one to complain)Was given a attitude about it by the older women that were working. Thought Maybe it was a fluke and would give it another try. Same thing again. Nasty BURNT coffee. I didn't say anything though didn't want to have to deal with the poor customer service from the staff that was on..It has been awhile and my daughter really wanted Dunkin today . Stopped in and had some drinks made . Same nasty BURNT coffee again. I will not be back to this place. It seems to be a habitual problem with this particular location.Also I don't like wasting my money. The coffee is so BURNT tasting it's literally undrinkable. I dump them out.I know of two other Dunkin donuts locations here in Auburn. I will go to one of them instead. Better coffee and customer service.
Atmosphere: 2
Food: 1
Service: 1
Ken Troyer
It's Dunkin.
Dude Feneck
I got a muffin and there was these huge sugar blocks on the muffin and so I took a bite and I started to puke out my car door so I am never coming
Food: 1
Albert Blakeman
Always love Duncan people are very nice I used to drive through a lot cuz I'm in a hurry traveling but you know what your coffee is very good. And I'm happy
Wheelchair accessibility: I have a disability not a wheelchair but you can get out in and out of the building very easily
This is probably one of the worst Duncan Donuts locations I've ever been to. Brown sugar Oatmilk tasted only of very very bitter coffee with no brown sugar flavor, Oatmilk, or sweetness. The last time I was there, I ordered the loaded hash brown rounds things. For over $6, they gave me 4 small pieces of hash browns, hardly any cheese, and it wasn't even cooked all the way. Again, this Duncan is horrible. The employees are rude as hell and their products are absolutely disgusting. I would give them a 0 stars if I could. 🤢🤮
Atmosphere: 2
Food: 1
Service: 2
Went in today after placing my normal order with my drink and a bagel. After leaving, i went to eat the bagel and realized it had nothing on it and just had a package of cream cheese in the bag. After going back to Dunkin, the heavyset blonde told me, they do not spread cream cheese on bagels anymore and they did not have any vegetable cream cheese left, so I get what I got. Refused to spread it and had an attitude like I was inconveniencing her. Dunkin is suppose to be on the go, how can I spread something while driving to work? This place is crazy hit or miss, depending on who is working and how lazy they are for the day.
Atmosphere: 1
Food: 1
Service: 1
This location needs better employees like Amanda. I walked in at 6:15pm and she was happy to serve me. Friendly, honest and efficient, Amanda is the employee who deserves a raise. I have been to this Dunkin Donuts location several times and have been met with a lazy employee. One time, the doors were already locked at 6:47pm before closing, which was 7pm. Another time, I walked in at 6:15pm and was told the ovens were shut down and would take "too much time to start up again." This post- Covid workforce is so lazy. Covid most definitely destroyed the work ethic and potential of millions. If I were the owner of this place, I would get new employees like Amanda. I guarantee your business will be more successful.
Atmosphere: 1
Food: 1
Service: 5
Don't even bother.
Atmosphere: 1
Food: 1
Service: 1
Constantly being told the espresso machine is broken just because they are lazy and want to close early. This place has went down hill fast. How hard is it to stay open your hours?
Atmosphere: 1
Food: 1
Service: 1
Too overly priced. They need to attempt a sugar free donut option.
Atmosphere: 1
Food: 1
Service: 1
Coffee is very expensive but donuts are good but pricey too
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Bagels are disgusting. Mushy and drenched in butter.
Idk who you are but I can promise you the manager hates you as soon as you step foot in here.We ordered sandwiches and wraps, we got popsicles. Food cold as Dante’s ninth circle. We’ve given the place several chances as we’ve grown up with DD but it’s just not worth it. Service is abrasive, order usually incorrect , certain food items are never available. I’d recommend the new DD on Grant Ave but they take orders incorrect there too. The whole franchise is a disaster in auburn. Perfect depression meal or Lenten sacrifice ☹️☹️☹️☹️☹️
Atmosphere: 1
Food: 1
Service: 1
Idk who you are but I can promise you the manager hates you as soon as you step foot in here.We ordered sandwiches and wraps, we got popsicles. Food cold as Dante’s ninth circle. We’ve given the place several chances as we’ve grown up with DD but it’s just not worth it. Service is abrasive, order usually incorrect , certain food items are never available. I’d recommend the new DD on Grant Ave but they take orders incorrect there too. The whole franchise is a disaster in auburn. Perfect depression meal or Lenten sacrifice ☹️☹️☹️☹️☹️
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Employees are very nice and always get my order right!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Been here with my daughter three times now. Always seem to have the same problem with this location. BURNT coffee it's disgusting. I said something to the employees about it the first time I went here months ago. Asking for a replacement (it was that BURNT ? I'm not one to complain)Was given a attitude about it by the older women that were working. Thought Maybe it was a fluke and would give it another try. Same thing again. Nasty BURNT coffee. I didn't say anything though didn't want to have to deal with the poor customer service from the staff that was on..It has been awhile and my daughter really wanted Dunkin today . Stopped in and had some drinks made . Same nasty BURNT coffee again. I will not be back to this place. It seems to be a habitual problem with this particular location.Also I don't like wasting my money. The coffee is so BURNT tasting it's literally undrinkable. I dump them out.I know of two other Dunkin donuts locations here in Auburn. I will go to one of them instead. Better coffee and customer service.
Atmosphere: 2
Food: 1
Service: 1
It's Dunkin.
I got a muffin and there was these huge sugar blocks on the muffin and so I took a bite and I started to puke out my car door so I am never coming
Food: 1
Always love Duncan people are very nice I used to drive through a lot cuz I'm in a hurry traveling but you know what your coffee is very good. And I'm happy
Wheelchair accessibility: I have a disability not a wheelchair but you can get out in and out of the building very easily
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
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