They serve OLD & STALE bagels!!! BEWARE!!! NOT fresh š¤¢š¤®
Food: 1
Michelle Ostrander
Ordered a latte with extra espresso. The drink doesnāt even taste like coffee it tastes like white milk. Iām adding my own coffee to it now so I can taste some coffee. I will stick with Starbucks Iām so mad! $17 to get a crappy coffee!!
Dean Haggerty
Literally the worst service ever. Wait on one customer at a time at the Drive thru. I thought the Weedsport location was bad. This one takes the cake. Do better Dunkin. Hire better people that can multitask.
Matt and Erica S
I try to avoid this location at all costs when I am in town visiting because the drive-thru and parking lot simply cannot handle the volume of customers/traffic. The drive thru needs to be re-engineered because it simply is not long enough for the volume of traffic this location has and almost all day cars are lined up along standard ave waiting for the drive-thru.
On a positive note - they do know how to make a macchiato , but pretty sure they are not putting the correct amount of espresso in it (large iced macchiato is suppose to have ā2 shotsā of espresso) because it was much lighter then my usual macchiato.
Very poor service time. Took over 10 minutes to get one black coffee after ordering inside. Very unorganized
Atmosphere: 2
Food: 4
Service: 1
Melina Graves
I love Dunkin but this is crazy. Where is my cream cheese? I want my moneys worth unless you want me to do it myself. Didnāt even bother putting any on the otherā¦
Atmosphere: 5
Food: 2
Service: 5
Lethal Weapon
I had a croissant breakfast sandwich and it was somewhat bland, a lil greasy & burnt. Raspberry latte coffee was very small but tasty. Kids had breakfast wrap, a sausage, egg, cheese sandwich, drinks fm cooler, munchkin donuts (mixed box). Place was bright & clean. Staff was very friendly. A lil pricey for the amt you get. Eat in or take out. Parking available. Traffic is terrible ppl turn where their NOT supposed to making it annoying when leaving (even though thereās a sign, NOBODY pays attention to it)??āāļø
Parking: Minimal parking and thereās restrictions on entering the location & nobody pays attention to it! Offenders make it annoying when leaving.
Kid-friendliness: Lots of goodies for the kids and places to sit and eat. Staff are patient when ordering
Wheelchair accessibility: No ramp but there are no steps so a w/c can just roll right into the store; if someone gets the doors for them.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sausage Egg and Cheese
Awake Mart
One of the two good ones State st , the machine is broken every week, as they say .. no frozen for four months
Atmosphere: 5
Food: 5
Service: 5
Martha Marshfield
Drive way is an obstacle corse of pot holes. Drive -through is terrible.
Asked for a few meatless sandwiches, they all came with meat on them. Took up my receipt and food to the counter for exchange, the cashier took it all and then went on break (as I found out later.) After fifteen minutes went by, standing near the counter awkwardly and being ignored, I approach someone else to ask what Is going on with my order, then realize the previous cashier is AWOL and nobody knows what Iām hanging around for. Wonāt be back ?Had high hopes for this new DD too.
For the most part, the service at this location is good here. But they are consistently out of food in all the Dunkin Donuts in Auburn. I was told that one person stocks the food. They are doing a horrible job. They run out of things like bagels and donuts, flavors, etc. every day at 9 or 10 am. All the Dunkin Donuts in Auburn are losing a lot of money because they don't have enough food. It's ridiculous to run out if Donuts every day in the morning at a donut restaurant.
Atmosphere: 2
Food: 1
Service: 4
Corbin Walters
My drink tasted like water, I didn't get what I ordered, my sandwich felt like playdough, and the employees were a mess.
They serve OLD & STALE bagels!!! BEWARE!!! NOT fresh š¤¢š¤®
Food: 1
Ordered a latte with extra espresso. The drink doesnāt even taste like coffee it tastes like white milk. Iām adding my own coffee to it now so I can taste some coffee. I will stick with Starbucks Iām so mad! $17 to get a crappy coffee!!
Literally the worst service ever. Wait on one customer at a time at the Drive thru. I thought the Weedsport location was bad. This one takes the cake. Do better Dunkin. Hire better people that can multitask.
I try to avoid this location at all costs when I am in town visiting because the drive-thru and parking lot simply cannot handle the volume of customers/traffic. The drive thru needs to be re-engineered because it simply is not long enough for the volume of traffic this location has and almost all day cars are lined up along standard ave waiting for the drive-thru.
On a positive note - they do know how to make a macchiato , but pretty sure they are not putting the correct amount of espresso in it (large iced macchiato is suppose to have ā2 shotsā of espresso) because it was much lighter then my usual macchiato.
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Iced Macchiato, Caramel Iced Macchiato
Very poor service time. Took over 10 minutes to get one black coffee after ordering inside. Very unorganized
Atmosphere: 2
Food: 4
Service: 1
I love Dunkin but this is crazy. Where is my cream cheese? I want my moneys worth unless you want me to do it myself. Didnāt even bother putting any on the otherā¦
Atmosphere: 5
Food: 2
Service: 5
I had a croissant breakfast sandwich and it was somewhat bland, a lil greasy & burnt. Raspberry latte coffee was very small but tasty. Kids had breakfast wrap, a sausage, egg, cheese sandwich, drinks fm cooler, munchkin donuts (mixed box). Place was bright & clean. Staff was very friendly. A lil pricey for the amt you get. Eat in or take out. Parking available. Traffic is terrible ppl turn where their NOT supposed to making it annoying when leaving (even though thereās a sign, NOBODY pays attention to it)??āāļø
Parking: Minimal parking and thereās restrictions on entering the location & nobody pays attention to it! Offenders make it annoying when leaving.
Kid-friendliness: Lots of goodies for the kids and places to sit and eat. Staff are patient when ordering
Wheelchair accessibility: No ramp but there are no steps so a w/c can just roll right into the store; if someone gets the doors for them.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sausage Egg and Cheese
One of the two good ones
State st , the machine is broken every week, as they say .. no frozen for four months
Atmosphere: 5
Food: 5
Service: 5
Drive way is an obstacle corse of pot holes. Drive -through is terrible.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Plain Stuffed Bagel Minis, Bagels, Munchkins Donut Hole Treats, Donuts, Muffins, Croissant
Asked for a few meatless sandwiches, they all came with meat on them. Took up my receipt and food to the counter for exchange, the cashier took it all and then went on break (as I found out later.) After fifteen minutes went by, standing near the counter awkwardly and being ignored, I approach someone else to ask what
Is going on with my order, then realize the previous cashier is AWOL and nobody knows what Iām hanging around for.
Wonāt be back ?Had high hopes for this new DD too.
Restaurantji Recommends
This place has the friendliest customer service and the cleanest location I have ever seen
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts, Muffins, Croissant
For the most part, the service at this location is good here. But they are consistently out of food in all the Dunkin Donuts in Auburn. I was told that one person stocks the food. They are doing a horrible job. They run out of things like bagels and donuts, flavors, etc. every day at 9 or 10 am. All the Dunkin Donuts in Auburn are losing a lot of money because they don't have enough food. It's ridiculous to run out if Donuts every day in the morning at a donut restaurant.
Atmosphere: 2
Food: 1
Service: 4
My drink tasted like water, I didn't get what I ordered, my sandwich felt like playdough, and the employees were a mess.
Atmosphere: 1
Food: 1
Service: 1
It looks better after the recent renovation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Messed up the most simple coffee
Atmosphere: 1
Food: 1
Service: 1
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