Such an amazing Dunkin Experience! Must ask for Aidan he made a great refresher! That I got from him a fun new variation on the blue berry refresher! Definitely ask for him!
Atmosphere: 5
Food: 5
Service: 5
Jenn Tremblay
For 21.00 I got 3 breakfast sandwiches and a small coffee. Need I say more. Won't be going there anymore.
Food: 3
Service: 3
Lauren Hazelwood
they burned all of the food. had no strawberry dragon fruit.
Atmosphere: 1
Food: 1
Service: 1
Sop Sop
Every single time I go to this dunkin there’s an issue, no matter how big or small. Dunkin is infamously known for being hit or miss, no matter where you go. But this dunkin is a miss 100% of the time. Today I got served the most disgusting coffees of my LIFE. My cold foam was curdled and looked like cottage cheese (and no, my order was not sitting there waiting for me it was freshly made), and the other coffee I ordered tasted like it had been scorched in a fire a couple of times before it got served to me. I went inside to have them remake the cold foam drink, and the kid gave me smug looks and attitude. The cold foam looked normal this time, but the drink itself still tasted poorly. I was then told once getting back to the car that the other coffee tasted horribly, then I tried it, and it was beyond horrible. I didn’t even go back in to have them fix that one, I called Malta Dunkin and they remade it for us. GO TO MALTA DUNKIN ITS ONLY 2 MINUTES AWAY!! Worth the extra miles on the car.
Atmosphere: 2
Food: 1
Service: 2
Sabrina Legan
The person that took my order was absolutely amazing which is why I left a $10 tip on a $4 order... however the person that made my drink had an attitude on how I wanted it made. I get it all the time at various dunkins. It is so refreshing with the mint tea over ice water... however with his attitude he gave me black tea instead of my cool mint. If I wanted black tea would have ordered an ice tea.
Atmosphere: 5
Food: 1
Service: 5
Tyler Parmerter
Matt and Aiden are awesome please give them a raise!
Atmosphere: 5
Food: 5
Service: 5
Daniel Farrow
The best Dunkin around. I literally go out of my way to hit this one, even if I will be passing another just bc the service and coffee are so far superior to the rest I the area. Strongest coffee by far, and they are really great about the orders. It is always perfect the way I order it!
Atmosphere: 5
Food: 5
Service: 5
Cynthia Markle
Best coffee, great sandwiches and donuts
Atmosphere: 3
Food: 5
Service: 3
Abi A.
Always have good service... Okay most of the time except for one person... But they never give me the right bagel I pay for. And if they do it's with cheddar instead of white cheddar... Kinda painful to have it happen every time. Please be more diligent!
Atmosphere: 3
Food: 1
Service: 3
Anna Morozova
Didn’t know well done was a default. Thanks for the heartburn in the morning lol
Regularly miss items you pay for on orders. Been about 3 times in the past few months. If it wasn’t for the location they wouldn’t be there. I found out “Tom” is the owner as his staff rushed to get his order ready as several customers were waiting for a cup of coffee. Simply do better and put customers first not the owner.
Food: 3
Service: 1
Its ME
Brutal wait going through drive thru. 9min wait for coffee. In drive thru. Look inside and there 5 working. Seriously.
Maxwell Owens
friendly staff but was so busy i dont know if they were truly paying attention . . . the manager who made my drink shouted out almond milk even though it clearly stated i ordered oat milk and the drink tasted like almondmilk . . . what if i was allergic to nuts? 😣
Eli Marsh
Lauren took my order took the time to help me think through what I wanted. I felt cared for instead of rushed. My kids got the donuts they wanted! And thank you Eli for meeting us at the window. Fun atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Brandi Hall
I’ve been to this location multiple times with never an issue but today was different. There was a guy working behind the counter that was incredibly rude. I ordered a cooled down hot chocolate for my daughter with another girl at the register. He ended up making it and didn’t cool it down. I told him it was still extremely hot for my daughter and he just lost it. He said he put ice in it and then basically bad mouthed me to the other workers as if I was an inconvenience. One girl that worked there felt so bad, she came over and helped fix it. I have seen this same individual working at the Ballston Spa Dunkin Donuts on Church Street and he was extremely rude there as well. He makes it where it is so uncomfortable going to either one.
Such an amazing Dunkin Experience! Must ask for Aidan he made a great refresher! That I got from him a fun new variation on the blue berry refresher! Definitely ask for him!
Atmosphere: 5
Food: 5
Service: 5
For 21.00 I got 3 breakfast sandwiches and a small coffee. Need I say more. Won't be going there anymore.
Food: 3
Service: 3
they burned all of the food. had no strawberry dragon fruit.
Atmosphere: 1
Food: 1
Service: 1
Every single time I go to this dunkin there’s an issue, no matter how big or small. Dunkin is infamously known for being hit or miss, no matter where you go. But this dunkin is a miss 100% of the time. Today I got served the most disgusting coffees of my LIFE. My cold foam was curdled and looked like cottage cheese (and no, my order was not sitting there waiting for me it was freshly made), and the other coffee I ordered tasted like it had been scorched in a fire a couple of times before it got served to me. I went inside to have them remake the cold foam drink, and the kid gave me smug looks and attitude. The cold foam looked normal this time, but the drink itself still tasted poorly. I was then told once getting back to the car that the other coffee tasted horribly, then I tried it, and it was beyond horrible. I didn’t even go back in to have them fix that one, I called Malta Dunkin and they remade it for us. GO TO MALTA DUNKIN ITS ONLY 2 MINUTES AWAY!! Worth the extra miles on the car.
Atmosphere: 2
Food: 1
Service: 2
The person that took my order was absolutely amazing which is why I left a $10 tip on a $4 order... however the person that made my drink had an attitude on how I wanted it made. I get it all the time at various dunkins. It is so refreshing with the mint tea over ice water... however with his attitude he gave me black tea instead of my cool mint. If I wanted black tea would have ordered an ice tea.
Atmosphere: 5
Food: 1
Service: 5
Matt and Aiden are awesome please give them a raise!
Atmosphere: 5
Food: 5
Service: 5
The best Dunkin around. I literally go out of my way to hit this one, even if I will be passing another just bc the service and coffee are so far superior to the rest I the area. Strongest coffee by far, and they are really great about the orders. It is always perfect the way I order it!
Atmosphere: 5
Food: 5
Service: 5
Best coffee, great sandwiches and donuts
Atmosphere: 3
Food: 5
Service: 3
Always have good service... Okay most of the time except for one person... But they never give me the right bagel I pay for. And if they do it's with cheddar instead of white cheddar... Kinda painful to have it happen every time. Please be more diligent!
Atmosphere: 3
Food: 1
Service: 3
Didn’t know well done was a default. Thanks for the heartburn in the morning lol
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Regularly miss items you pay for on orders. Been about 3 times in the past few months. If it wasn’t for the location they wouldn’t be there. I found out “Tom” is the owner as his staff rushed to get his order ready as several customers were waiting for a cup of coffee. Simply do better and put customers first not the owner.
Food: 3
Service: 1
Brutal wait going through drive thru. 9min wait for coffee. In drive thru. Look inside and there 5 working. Seriously.
friendly staff but was so busy i dont know if they were truly paying attention . . . the manager who made my drink shouted out almond milk even though it clearly stated i ordered oat milk and the drink tasted like almondmilk . . . what if i was allergic to nuts? 😣
Lauren took my order took the time to help me think through what I wanted. I felt cared for instead of rushed. My kids got the donuts they wanted! And thank you Eli for meeting us at the window. Fun atmosphere!
Atmosphere: 5
Food: 5
Service: 5
I’ve been to this location multiple times with never an issue but today was different. There was a guy working behind the counter that was incredibly rude. I ordered a cooled down hot chocolate for my daughter with another girl at the register. He ended up making it and didn’t cool it down. I told him it was still extremely hot for my daughter and he just lost it. He said he put ice in it and then basically bad mouthed me to the other workers as if I was an inconvenience. One girl that worked there felt so bad, she came over and helped fix it. I have seen this same individual working at the Ballston Spa Dunkin Donuts on Church Street and he was extremely rude there as well. He makes it where it is so uncomfortable going to either one.
Service: 1
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