Purchased a coffee for $3.73. I gave the employee $5. My change was $1.25, not $1.27 which is the correct amount and the amount displayed on the register as change. I asked if they stopped giving pennies and was told yes. However, there are no signs that I could see regarding this policy, and I was not informed when I gave the employee the cash. Makes me sad.
claudia ovitt
Very bad people there they should be fired for talking to customers the way they do I clearly park in handicap and have a pass the girls in there had a issue should be fired
Atmosphere: 1
Food: 1
Service: 1
Mason Messina
I ordered a large coffee and it wasn’t even half full, and the part that was filled was basically all whipped cream. 🤣 The coffee didn’t taste anything like what I ordered either. The staff is terrible; I genuinely thought they had AI robots running the drive-thru. The food is usually undercooked too, so skip that altogether.
This is the first time in my life I’ve ever written a negative review, which shows you just how dogwater this place is. The other two Dunkin’s in B-Spa are great, so don’t waste your time with this one.
Atmosphere: 1
Food: 1
Service: 1
Kitty K
Went to this Dunkin because this is my closest Dunkin to my house. We ordered the Bacon Jam sandwich and halfway thru my sandwich there was a giant hair in the middle. We went in to get a replacement sandwich and the cashier was extremely rude and said that we are always at this dunkin, causing issues and demanding refunds. None of that is true. My normal dunkin is Route 50. We never asked for a refund but she refunded us and demanded we leave. We just wanted another sandwich after showing her the sandwich. I will be contacting corporate.
Atmosphere: 2
Food: 1
Service: 1
Melanie Grady
All these horrible reviews js so sad to see, I’m a regular and have been multiple times a day to get my coffee at this location. They are aways happy and laughing and sometimes even have my coffee ready before I order!!! Great team and great bosses!!! They make my visit quick easy and pleasant!!!
Atmosphere: 5
Food: 5
Service: 5
jackson moulton
Slow, rude, can’t even make the food or drinks correctly. Giving this location my money seems like a disservice to them honestly
Atmosphere: 1
Food: 1
Service: 1
sam smith
Best Dunkin Around!!!
Atmosphere: 5
Food: 5
Service: 5
Jessica Attey
Up early ??? Open at 4am !!! Come visit !!!
Brittany Bouchard
Id do negative stars on the service and atmosphere if i could. You can tell the staff dont want to be there and they're also very rude and cold. Can't be bothered to even be warm to customers. I know everyone has their own issues going on, but you dont have to be mad at the world. They decided to not get me my drink even though i asked for and paid for 3 items.
Food: 2
Sofia Albert
I love that tall lady, shes so nice and makes the best matcha
Horrible customer service as of this past week....
Atmosphere: 1
Food: 1
Service: 1
Roxanne Rougier
Using the mobile app helps with faster service.
Mary Mendoza
Would be nice to not get cold food when it's supposed to be hot. Like freezing cold bagel minis.
Myles Gavilan
I’ve given this place several chances but the coffee always tastes terrible and they’ve gotten my order wrong half the time now. If you’re in the area just go to the Dunkin on doubleday they are much better for whatever reason
Purchased a coffee for $3.73. I gave the employee $5. My change was $1.25, not $1.27 which is the correct amount and the amount displayed on the register as change. I asked if they stopped giving pennies and was told yes. However, there are no signs that I could see regarding this policy, and I was not informed when I gave the employee the cash. Makes me sad.
Very bad people there they should be fired for talking to customers the way they do I clearly park in handicap and have a pass the girls in there had a issue should be fired
Atmosphere: 1
Food: 1
Service: 1
I ordered a large coffee and it wasn’t even half full, and the part that was filled was basically all whipped cream. 🤣 The coffee didn’t taste anything like what I ordered either. The staff is terrible; I genuinely thought they had AI robots running the drive-thru. The food is usually undercooked too, so skip that altogether.
This is the first time in my life I’ve ever written a negative review, which shows you just how dogwater this place is. The other two Dunkin’s in B-Spa are great, so don’t waste your time with this one.
Atmosphere: 1
Food: 1
Service: 1
Went to this Dunkin because this is my closest Dunkin to my house. We ordered the Bacon Jam sandwich and halfway thru my sandwich there was a giant hair in the middle. We went in to get a replacement sandwich and the cashier was extremely rude and said that we are always at this dunkin, causing issues and demanding refunds. None of that is true. My normal dunkin is Route 50. We never asked for a refund but she refunded us and demanded we leave. We just wanted another sandwich after showing her the sandwich. I will be contacting corporate.
Atmosphere: 2
Food: 1
Service: 1
All these horrible reviews js so sad to see, I’m a regular and have been multiple times a day to get my coffee at this location. They are aways happy and laughing and sometimes even have my coffee ready before I order!!! Great team and great bosses!!! They make my visit quick easy and pleasant!!!
Atmosphere: 5
Food: 5
Service: 5
Slow, rude, can’t even make the food or drinks correctly. Giving this location my money seems like a disservice to them honestly
Atmosphere: 1
Food: 1
Service: 1
Best Dunkin Around!!!
Atmosphere: 5
Food: 5
Service: 5
Up early ??? Open at 4am !!! Come visit !!!
Id do negative stars on the service and atmosphere if i could. You can tell the staff dont want to be there and they're also very rude and cold. Can't be bothered to even be warm to customers. I know everyone has their own issues going on, but you dont have to be mad at the world. They decided to not get me my drink even though i asked for and paid for 3 items.
Food: 2
I love that tall lady, shes so nice and makes the best matcha
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service
Horrible customer service as of this past week....
Atmosphere: 1
Food: 1
Service: 1
Using the mobile app helps with faster service.
Would be nice to not get cold food when it's supposed to be hot. Like freezing cold bagel minis.
I’ve given this place several chances but the coffee always tastes terrible and they’ve gotten my order wrong half the time now. If you’re in the area just go to the Dunkin on doubleday they are much better for whatever reason
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