Would be nice to not get cold food when it's supposed to be hot. Like freezing cold bagel minis.
Myles Gavilan
I’ve given this place several chances but the coffee always tastes terrible and they’ve gotten my order wrong half the time now. If you’re in the area just go to the Dunkin on doubleday they are much better for whatever reason
Quinn Ody
They either burn or don’t cook hot food enough. They don’t make coffees the correct way. The store is not clean behind the counter.
Pamela Breska
Today around 11:43 5/8 the window server. Not fond of gives me the creeps eating my bacon egg and cheese got to half of it and found hair.
Sour Pickles
I’ve frequented this dunkin for years now as it’s a 4 minute drive from my house but my most recent interaction with one employee was enough to deter me for the foreseeable future(on top of a steady decline in quality of service). I’ve been using the dunkin on the go to place my drive thru orders for a few years now, I’ve never had any issues and usually by the time I get to the dunkin or thru the line my items are ready or don’t take long. Recently instead of placing the order at my home I placed it at the Stewart’s across the street anticipating a long line to wait in. Upon arrival there was not a single car in the drive-thru nor were there many in the lot. Once I pulled up I said “hello I have an on the go for (name), I’m a little early today I’m sorry about that!” to which the girl on the speaker said no problem and had me move up. Like I said I frequent this dunkin so I’m always kind to the employees and use my pleases, thank yous, good mornings, what have you. Once I pull up (again NO CARS BEHIND ME) my window was down and their window was open. I’m patiently waiting when the one woman who always works window and has a face mask with some sports team on it loudly begins complaining about my order where I can hear her. Eventually she says “well I gotta wait for all HER stuff to be done since she wanted to be here ONE MINUTE AFTER ORDERING” said in a very loud, condescending and belittling tone- made to make me feel guilty. Mind you this is not my usual- and I had already apologized at the window for being there so early. To this I said to her “well I could’ve pulled up to the window and ordered the same thing and you still would’ve had to wait for my order??” Because that’s literally how the drive thru works. To which she began going off at me claiming if I ordered at the window I’d get it quicker and she’s going to make to pull around to the end of the line if I do this again. I was a bit shocked at this point- it’s incredibly unprofessional to complain to me the customer about having to do your job. she complained about how she has to wait for the stickers to print and I ordered two espresso drinks when they only have one espresso machine- to me it sounds like she’s taking the fact that her job is not set up for success on me the customer instead of just dealing with the conditions in which she’s been given to work. I can understand being frustrated when your job isn’t set up for success- trust me I work in food service myself- but it’s the job of the employee to ensure the customer doesn’t know about all that and to treat them kindly and with respect. I feel bad for her coworkers that she embarrassed with her outbursts. It looks bad on the store.
Rebecca Goodrich
Ordered a large iced match with cold foam paid almost 7 dollars for it get it and the only 3/4 full asked them to add milk the girl was very snotty took the cup did not add milk slid it into the counter and walked away! Very very rude get better service at Starbucks and a full drink! If you don’t like your job then find a new one!
G G
The drinks are gross lately.
Chewwie0821 Taylor
If I could give this place less than one star I definitely would there is never a manager on duty to be able to report to when there is an incident and the workers are very rude and confrontational and when you make a complaint they try to take your order from you and not refund you your money. I have had multiple incidents like this at this location there is also underage children who work at this building that this is not setting a good example for there is one lady who does not wear a name tag but has a tattoo on the back of her neck that continues to cause problems for customers here
Atmosphere: 1
Food: 1
Service: 1
Jerry Clark
The help never get your order right no training 😠
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese
It's Dunkin. 🤷🏻♂️. I was only here out of sheer necessity but the people were super nice, my food was hot and my coffee (Midnight blend) was a dark as my sense of humor. I really couldn't have asked for more. Oh! And caught them at a great time, so no wait. Amazing!
Service: 5
Natalie Croft
Food was undercooked, drink was wrong, very rude about us asking her to fix it, tried to reload a gift card got sass, sarcasm, and it took 3 people to do it. After was told to not do it in the drive-through
Atmosphere: 1
Food: 1
Service: 1
William Valerio
This is a very busy dd so you should expect long lines and a wait
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blueberry Donut, Bacon Egg and Cheese
Branden Younes
No reason to wait 15mins everytime in the drive thru. Orders messed up half the time
Jim Rogers
The only thing I ever get there is everything bagel with sausage and cheese and egg. I stopped by for my mother-in-law to get her a pumpkin muffin and donut, she loves them
Using the mobile app helps with faster service.
Would be nice to not get cold food when it's supposed to be hot. Like freezing cold bagel minis.
I’ve given this place several chances but the coffee always tastes terrible and they’ve gotten my order wrong half the time now. If you’re in the area just go to the Dunkin on doubleday they are much better for whatever reason
They either burn or don’t cook hot food enough. They don’t make coffees the correct way. The store is not clean behind the counter.
Today around 11:43 5/8 the window server. Not fond of gives me the creeps eating my bacon egg and cheese got to half of it and found hair.
I’ve frequented this dunkin for years now as it’s a 4 minute drive from my house but my most recent interaction with one employee was enough to deter me for the foreseeable future(on top of a steady decline in quality of service). I’ve been using the dunkin on the go to place my drive thru orders for a few years now, I’ve never had any issues and usually by the time I get to the dunkin or thru the line my items are ready or don’t take long. Recently instead of placing the order at my home I placed it at the Stewart’s across the street anticipating a long line to wait in. Upon arrival there was not a single car in the drive-thru nor were there many in the lot. Once I pulled up I said “hello I have an on the go for (name), I’m a little early today I’m sorry about that!” to which the girl on the speaker said no problem and had me move up. Like I said I frequent this dunkin so I’m always kind to the employees and use my pleases, thank yous, good mornings, what have you. Once I pull up (again NO CARS BEHIND ME) my window was down and their window was open. I’m patiently waiting when the one woman who always works window and has a face mask with some sports team on it loudly begins complaining about my order where I can hear her. Eventually she says “well I gotta wait for all HER stuff to be done since she wanted to be here ONE MINUTE AFTER ORDERING” said in a very loud, condescending and belittling tone- made to make me feel guilty. Mind you this is not my usual- and I had already apologized at the window for being there so early. To this I said to her “well I could’ve pulled up to the window and ordered the same thing and you still would’ve had to wait for my order??” Because that’s literally how the drive thru works. To which she began going off at me claiming if I ordered at the window I’d get it quicker and she’s going to make to pull around to the end of the line if I do this again. I was a bit shocked at this point- it’s incredibly unprofessional to complain to me the customer about having to do your job. she complained about how she has to wait for the stickers to print and I ordered two espresso drinks when they only have one espresso machine- to me it sounds like she’s taking the fact that her job is not set up for success on me the customer instead of just dealing with the conditions in which she’s been given to work. I can understand being frustrated when your job isn’t set up for success- trust me I work in food service myself- but it’s the job of the employee to ensure the customer doesn’t know about all that and to treat them kindly and with respect. I feel bad for her coworkers that she embarrassed with her outbursts. It looks bad on the store.
Ordered a large iced match with cold foam paid almost 7 dollars for it get it and the only 3/4 full asked them to add milk the girl was very snotty took the cup did not add milk slid it into the counter and walked away! Very very rude get better service at Starbucks and a full drink! If you don’t like your job then find a new one!
The drinks are gross lately.
If I could give this place less than one star I definitely would there is never a manager on duty to be able to report to when there is an incident and the workers are very rude and confrontational and when you make a complaint they try to take your order from you and not refund you your money. I have had multiple incidents like this at this location there is also underage children who work at this building that this is not setting a good example for there is one lady who does not wear a name tag but has a tattoo on the back of her neck that continues to cause problems for customers here
Atmosphere: 1
Food: 1
Service: 1
The help never get your order right no training 😠
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese
Restaurantji Recommends
It's Dunkin. 🤷🏻♂️. I was only here out of sheer necessity but the people were super nice, my food was hot and my coffee (Midnight blend) was a dark as my sense of humor. I really couldn't have asked for more. Oh! And caught them at a great time, so no wait. Amazing!
Service: 5
Food was undercooked, drink was wrong, very rude about us asking her to fix it, tried to reload a gift card got sass, sarcasm, and it took 3 people to do it. After was told to not do it in the drive-through
Atmosphere: 1
Food: 1
Service: 1
This is a very busy dd so you should expect long lines and a wait
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blueberry Donut, Bacon Egg and Cheese
No reason to wait 15mins everytime in the drive thru. Orders messed up half the time
The only thing I ever get there is everything bagel with sausage and cheese and egg. I stopped by for my mother-in-law to get her a pumpkin muffin and donut, she loves them
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese
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