Placed an order for delivery. Waited over an hour. I was tracking the delivery driver location. Not once did the driver, April, knock on my door. I called the store asking where the order was as I have been waiting over an hour. The manager proceeded to tell me his driver knocked on the door to deliver but was told they never ordered pizza. I explained I have been waiting by the door this whole time, no one knocked. I just wanted to know if I would be getting the order. He got aggravated with me, and continued to tell me his driver WAS at the correct address and he’s my fault cause my phone number wasn’t updated and assured me the delivery driver knocked and then he hung up on me. I called back, let him know it’s incredibly rude to hang up on a customer when all I’m trying to do is explain his driver was at the wrong address because she never came to my door that I’ve been waiting at and looking out the window the whole time. He then hung up on me a second time. The manager is arrogant, rude, didn’t want to listen to the issue, has no professional mannerism, and the delivery driver should be making sure she is at the correct address when out for deliveries. Poor poor poor poor customer service at this location.
Service: 1
carla wood
Pizza wasn’t ready on time. No chef salad. Offered Cesar that looked terrible and pizza not that good. Very sparse on toppings.
Brandon Snyder
Great employees helpful in every way highly recommend
Joshua Florian
I use the app to place my order and it said that it would be done by 6:00 so I'm like okay I'll be out there during my break for my work and then I'm there at 6:00 and they say it's just getting put in so I'm just sitting there or I'm walking back and forth waiting and then it becomes 6:30 when they said it would be out in 5 minutes and so I quickly grabbed my stuff I already paid through the app and then I late to my job I say communication would be key for the coworkers some lessons should be learned because they forgot my dessert thing that I got but then that's when I came back and they gave it to me and I just dashed out
Atmosphere: 2
Food: 5
Herb Neal
Dominoes has really gone down hill at the Batavia NY location. They can not for thier lives make a pizza correct the first time.
Food: 1
Service: 1
Lisa Nicholson
We can't say enough good things about the young men that were running the store. Very pleasant, helpful, courtesy. Great customer service all around. Oh and of course Domino's pizza is always good. Haven't have their food in years and it still is one of the best. Thank you 😊
Staff was super friendly and smiling! Greeted me as soon as I walked in the door! We ordered the stuffed crust pizza and it was delicious! With other pizza places that have stuffed crust, the pizza is usually so thin and floppy but not Dominos! It was perfect!
Atmosphere: 5
Food: 5
Service: 5
Holly Doxtater
Explain to me why you charge $2 extra for wings when they are smaller than my pinky!!?? That is a disgrace!! They were small and undercooked.
Food: 1
Service: 2
Mahesh Thakkar
I'm a huge fan of Domino's Pizza! Their delivery service is fast and reliable, and their pizzas are always hot and fresh. The online ordering system is user-friendly, and I love tracking my order in real-time. The menu variety is impressive, with plenty of options to suit different tastes and dietary preferences.
Domino's Pizza is a reliable and convenient option for pizza lovers. With its user-friendly online ordering system, variety of menu options, and commitment to quality, it's a great choice for a quick and delicious meal............................
Atmosphere: 5
Food: 5
Service: 5
Frances Jason
I want to start by saying that the pizza is delicious. While you get what you pay for, there is definitely worse pizza around here. With that said, during my trip I noticed the cooks were making food with no gloves on. My pizza also had random pieces of pineapple on it which was not an ingredient on my particular pizza.
Atmosphere: 3
Food: 4
Service: 1
Tomas Maybach
Knock them all you want for being a Nationwide Chain.
But, my Pizza came hot and tasty.
It was Freshly made, and as consistent as last time.
The Mom and Pop Pizza shop near me closes at 8pm.
So what am I supposed to do?
It hit the spot and I highly recommend it.
Delivery was quick also.
Pics and receipt attached.
Never trust a high Google reviews without the above.
Food: 4
Service: 4
Recommended dishes: Custom Medium 2-Topping 12 Pizza
Staff is always kind and providing.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Parmesan Bread Bites
Great food always on time
Atmosphere: 5
Food: 5
Service: 5
Placed an order for delivery. Waited over an hour. I was tracking the delivery driver location. Not once did the driver, April, knock on my door. I called the store asking where the order was as I have been waiting over an hour. The manager proceeded to tell me his driver knocked on the door to deliver but was told they never ordered pizza. I explained I have been waiting by the door this whole time, no one knocked. I just wanted to know if I would be getting the order. He got aggravated with me, and continued to tell me his driver WAS at the correct address and he’s my fault cause my phone number wasn’t updated and assured me the delivery driver knocked and then he hung up on me. I called back, let him know it’s incredibly rude to hang up on a customer when all I’m trying to do is explain his driver was at the wrong address because she never came to my door that I’ve been waiting at and looking out the window the whole time. He then hung up on me a second time. The manager is arrogant, rude, didn’t want to listen to the issue, has no professional mannerism, and the delivery driver should be making sure she is at the correct address when out for deliveries. Poor poor poor poor customer service at this location.
Service: 1
Pizza wasn’t ready on time. No chef salad. Offered Cesar that looked terrible and pizza not that good. Very sparse on toppings.
Great employees helpful in every way highly recommend
I use the app to place my order and it said that it would be done by 6:00 so I'm like okay I'll be out there during my break for my work and then I'm there at 6:00 and they say it's just getting put in so I'm just sitting there or I'm walking back and forth waiting and then it becomes 6:30 when they said it would be out in 5 minutes and so I quickly grabbed my stuff I already paid through the app and then I late to my job I say communication would be key for the coworkers some lessons should be learned because they forgot my dessert thing that I got but then that's when I came back and they gave it to me and I just dashed out
Atmosphere: 2
Food: 5
Dominoes has really gone down hill at the Batavia NY location. They can not for thier lives make a pizza correct the first time.
Food: 1
Service: 1
We can't say enough good things about the young men that were running the store. Very pleasant, helpful, courtesy. Great customer service all around. Oh and of course Domino's pizza is always good. Haven't have their food in years and it still is one of the best. Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Bad quality 👌
Best pizza in Batavia
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff was super friendly and smiling! Greeted me as soon as I walked in the door! We ordered the stuffed crust pizza and it was delicious! With other pizza places that have stuffed crust, the pizza is usually so thin and floppy but not Dominos! It was perfect!
Atmosphere: 5
Food: 5
Service: 5
Explain to me why you charge $2 extra for wings when they are smaller than my pinky!!?? That is a disgrace!! They were small and undercooked.
Food: 1
Service: 2
I'm a huge fan of Domino's Pizza! Their delivery service is fast and reliable, and their pizzas are always hot and fresh. The online ordering system is user-friendly, and I love tracking my order in real-time. The menu variety is impressive, with plenty of options to suit different tastes and dietary preferences.
Domino's Pizza is a reliable and convenient option for pizza lovers. With its user-friendly online ordering system, variety of menu options, and commitment to quality, it's a great choice for a quick and delicious meal............................
Atmosphere: 5
Food: 5
Service: 5
I want to start by saying that the pizza is delicious. While you get what you pay for, there is definitely worse pizza around here. With that said, during my trip I noticed the cooks were making food with no gloves on. My pizza also had random pieces of pineapple on it which was not an ingredient on my particular pizza.
Atmosphere: 3
Food: 4
Service: 1
Knock them all you want for being a Nationwide Chain.
But, my Pizza came hot and tasty.
It was Freshly made, and as consistent as last time.
The Mom and Pop Pizza shop near me closes at 8pm.
So what am I supposed to do?
It hit the spot and I highly recommend it.
Delivery was quick also.
Pics and receipt attached.
Never trust a high Google reviews without the above.
Food: 4
Service: 4
Recommended dishes: Custom Medium 2-Topping 12 Pizza
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