Dunkin'

136 W Main St, Batavia
(585) 201-7054

Recent Reviews

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Nicole L

I always place a mobile order for walk in. Today that wasn’t an option and upon showing up the drive thru was out the road and not moving. After sitting for awhile I decided to walk in to check on my order since it had already been 15 minutes since I placed my order. Upon entering they were clearly severely short staffed for a Sunday morning but a young lady asked how we could be helped and I explained the situation and she got right on making our drinks. I was super appreciate of her positive attitude even while working during a busy stressful time. Every-time I’m there the employees are friendly and helpful!
I think any negative reviews are actually for the other location. Because I’ve never had an issue at the west main location.

Robert StevensII

Terrible employees some of the rudest people you will meet and they mess up every other order lines always out the door across the street and when they’re “too busy” they close their lobby who does that

Randy Mattice

I guess they're good with serving burnt sandwiches to their guests!

Dave Wolgast

Service was great for a couple quick breakfast sandwiches

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Maple Sugar Bacon Breakfast Sandwich

Linda Mann

No drive through so went in. Service was good. Beverages not consistent with other Dunkins. I find that strange since it is a chain.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bacon Egg and Cheese

jdozer25

This is the best dunkin in town. Go to this one

Atmosphere: 5

Food: 5

Service: 5

El Meanawy, Mohamed

Cool place

Atmosphere: 5

Food: 5

Service: 4

Beth Krantz

I went into the store for breakfast and my free donut. It is always fantastic there. The reason I prefer dunkin over the competition.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Sandwich, New Breakfast Taco, Sweet Black Pepper Breakfast Sandwich, English Muffin

Roxy Corey

I get coffee from this Dunkin several times a week. My order has only been wrong 1 time out of hundreds. The employees are very friendly, especially super early in the morning when I go, which is a plus. The inside is clean and organized well, but don't expect to sit and eat or drink here, as there's only a couple small tables!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Caramel Iced Macchiato

Isabelle Bulwin

I have visited this store several times and always had an amazing experience. Staff has always been friendly, professional, and My frozen coffee is Always made correctly even though it is a science experiment . Love this store.

Kid-friendliness: The staff is very friendly and patient with children.

Wheelchair accessibility: Plenty of room for wheelchair access and handicapped parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Sandwich

Jessica App

Latte's and cappuccino's always about half full or just a little more , ridiculous for the price

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Donuts, Breakfast Sandwich

1417 fmf

I love the harsh brown

Atmosphere: 5

Food: 5

Service: 5

David C Kerr Jr

Love the Dunkin midnight coffee.

Atmosphere: 5

Food: 5

Service: 5

Jason Moneau

I love coming to this Dunkin. The crew and managers are awesome here. Always happy.. i ordered my daily coffee and i forgot my wallet...They gave it to me for free.Then told me thanks for coming. I look forward to coming to this store every day. You have great team! ?Keep up the good work DUNKIN ??

Atmosphere: 5

Food: 5

Service: 5

Nicole Martin

The two working were very professional and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Sandwich

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