The chicken was dry, the biscuits were crusty, the floors and drink fountain table were dirty along with most of the tables.
Atmosphere: 1
Food: 1
Service: 4
Dairety
I've ordered online 3 times and every time I go to pick up my order, I stand at the counter for a good 10 minutes while the staff ignores me. I'm even standing right next to the online order station looking at my order. The cashier will take a handful of customers before even acknowledging me.
It's quite irritating to order online to save time only to waste my time being ignored
Atmosphere: 1
Food: 3
Service: 1
Amanda Wilms
Asked for extra chicken on my famous bowl, repeated it back to me, got it, found on break that there was no! None! Not one piece of chicken, I paid for the extra chicken, and got nothing! Very poor service.
Atmosphere: 1
Food: 1
Service: 1
Manuel Rodriguez
My son was there last night went threw drive thru got what he has ordered and when he opened it the chicken was slimy and was not cooked threw it was raw he went back threw the drive thru to let them know he said either give me my money back or cook the chicken the right way they said we temperatured it and it was right which was a lie!! They said here is your money back and don’t come back this restaurant is the worst one in Batavia the food is absolutely disgusting 🤢
Atmosphere: 1
Food: 1
Service: 1
Amanda Putney
My fiance and I ordered an 8 piece from here yesterday night. We both ate a piece of chicken with mashed potatoes and mac and cheese....Just a couple hours later him and I both started feeling extremely sick to our stomachs. Both my fiance and I have had non stop diarrhea since eating here. He called to talk to the manager and she tried to say it was because of the heat. I explained to her that's not possible considering we both had been in a/c all day and we didn't buy the chicken til almost 9 p.m. she still was persistent on telling my fiance it was the heat that made us sick and no one else has called and complained. She offered us a free 8 piece as if we'd wanna go through this again. Still 24 hours later and we're both still having the bathroom issues.SMH, we most definitely won't be eating at this kfc again. We honestly feel insulted. Thank you to the lovely manager, who clearly doesnt appreciate her customers.
Atmosphere: 1
Food: 1
Service: 1
Sheri Stout
Everything was fresh & hot. Was a take out order. 15 mins to home. Did not have to reheat a thing. Order: 12 pc original/ double mashed & gravy/coleslaw/6 biscuits! 7/05/2025
Atmosphere: 5
Food: 5
Service: 5
Teri C Maxwell
No coating on my chicken , NOT what I ordered!! Half of a serving of mashed potatoes! If you want me to come back , don’t repeat this mistake!!
Food: 1
Service: 2
Meg Thater
Good food, fast service.
Atmosphere: 5
Food: 5
Service: 5
David Bellamy
Long John Silvers was excellent
Atmosphere: 3
Food: 5
Service: 5
Penny Dukelow
Never have gotten an order correct. Today it was no drinks even though I paid for a large. Was offered a water. I get my water for free not paying for it. Was Told they couldn’t credit my account
I would like to know why every time my son or myself order chicken meals we have to wait a long time to get the meal even if it's ordered a head of time and still can't have it ready. You would think they'd learn by now that at dinner time to have a lot of chicken cooked. Very disappointed with them.
Service: 1
Mindy
3 strikes you’re out!! Three times in a row can NEVER get an order right! Chicken batter falling off soggy & cold Always missing something in order French fries cold & greasy Mashed potato poppers absolutely disgusting (def not potato in there) Portions for price getting worse Sorry will NEVER order there again (can take my name out of that book of iou’s for my next visit) Ain’t happening!
Food: 1
Wayne Dusen
Had chicken pot pie. Crust was very good. Potatoes and carrots were good. Chicken gravy was good. Absolutely no chicken in it.
The chicken was dry, the biscuits were crusty, the floors and drink fountain table were dirty along with most of the tables.
Atmosphere: 1
Food: 1
Service: 4
I've ordered online 3 times and every time I go to pick up my order, I stand at the counter for a good 10 minutes while the staff ignores me. I'm even standing right next to the online order station looking at my order.
The cashier will take a handful of customers before even acknowledging me.
It's quite irritating to order online to save time only to waste my time being ignored
Atmosphere: 1
Food: 3
Service: 1
Asked for extra chicken on my famous bowl, repeated it back to me, got it, found on break that there was no! None! Not one piece of chicken, I paid for the extra chicken, and got nothing! Very poor service.
Atmosphere: 1
Food: 1
Service: 1
My son was there last night went threw drive thru got what he has ordered and when he opened it the chicken was slimy and was not cooked threw it was raw he went back threw the drive thru to let them know he said either give me my money back or cook the chicken the right way they said we temperatured it and it was right which was a lie!! They said here is your money back and don’t come back this restaurant is the worst one in Batavia the food is absolutely disgusting 🤢
Atmosphere: 1
Food: 1
Service: 1
My fiance and I ordered an 8 piece from here yesterday night. We both ate a piece of chicken with mashed potatoes and mac and cheese....Just a couple hours later him and I both started feeling extremely sick to our stomachs. Both my fiance and I have had non stop diarrhea since eating here. He called to talk to the manager and she tried to say it was because of the heat. I explained to her that's not possible considering we both had been in a/c all day and we didn't buy the chicken til almost 9 p.m. she still was persistent on telling my fiance it was the heat that made us sick and no one else has called and complained. She offered us a free 8 piece as if we'd wanna go through this again. Still 24 hours later and we're both still having the bathroom issues.SMH, we most definitely won't be eating at this kfc again. We honestly feel insulted. Thank you to the lovely manager, who clearly doesnt appreciate her customers.
Atmosphere: 1
Food: 1
Service: 1
Everything was fresh & hot. Was a take out order. 15 mins to home. Did not have to reheat a thing.
Order: 12 pc original/ double mashed & gravy/coleslaw/6 biscuits! 7/05/2025
Atmosphere: 5
Food: 5
Service: 5
No coating on my chicken , NOT what I ordered!! Half of a serving of mashed potatoes! If you want me to come back , don’t repeat this mistake!!
Food: 1
Service: 2
Good food, fast service.
Atmosphere: 5
Food: 5
Service: 5
Long John Silvers was excellent
Atmosphere: 3
Food: 5
Service: 5
Never have gotten an order correct. Today it was no drinks even though I paid for a large. Was offered a water. I get my water for free not paying for it. Was Told they couldn’t credit my account
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Extremely slow service.
Atmosphere: 3
Food: 4
Service: 2
I would like to know why every time my son or myself order chicken meals we have to wait a long time to get the meal even if it's ordered a head of time and still can't have it ready. You would think they'd learn by now that at dinner time to have a lot of chicken cooked. Very disappointed with them.
Service: 1
3 strikes you’re out!! Three times in a row can NEVER get an order right!
Chicken batter falling off soggy & cold Always missing something in order
French fries cold & greasy
Mashed potato poppers absolutely disgusting (def not potato in there)
Portions for price getting worse
Sorry will NEVER order there again
(can take my name out of that book of iou’s for my next visit) Ain’t happening!
Food: 1
Had chicken pot pie. Crust was very good. Potatoes and carrots were good. Chicken gravy was good. Absolutely no chicken in it.
Food: 1
Service: 4
Soggy fish. Soggy fries. One cashier.
Atmosphere: 2
Food: 1
Service: 3
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