Husband's company Christmas dinner last night at Romans in Batavia and it was the worst meal experience I've had. So incredibly disappointed. Rude servers. Freezing cold. Gross mixed drinks. Just awful!! I feel so bad for husband's boss who had to pay for that. Most of our table got the wrong plate or it was cooked wrong. Baked potatoe - cold. Steak - grey. Veggies - hard and way under cooked. Then they didn't have more steak to replace it! Then they were washing the door windows and rolling garbage cans out before a couple of us even got our food. Servers and manager were far from friendly. So after a freaking Christmas dinner, ended up eating cheese and crackers at midnight at home.
Atmosphere: 1
Food: 1
Service: 1
Karen Harper
The wings are so good. We were so happy they brought them back and their red spaghetti sauce is unlike any other. Tried their new deli for the first time and it hit the spot
Atmosphere: 5
Food: 5
Service: 5
Batavia Foodie
Their lunch selection is fantastic! Trying their new deli was a pleasant surprise. Don't miss dinner here either.
Atmosphere: 5
Food: 5
Service: 5
•Gacha Gamer•
I visited Romans tonight with a friend for the first time. We ordered spicy chicken wings and a chicken spaghetti dish. From the first bite, the wings were overwhelmingly salty and sharp with vinegar; they were difficult to eat. When the waitress asked why I didn’t like the wings, I told her it felt like I was eating straight vinegar and it was burning my mouth. She responded that they didn’t add vinegar, but that the sauce itself contains vinegar; it didn’t make the dish any easier to eat. My friend tried her dish and also found it unpleasant. We told the waitress; she offered to bring something else, but after both dishes were so poorly prepared, we didn’t feel comfortable ordering more. We also had a long drive ahead and didn’t have time to wait for another option. Despite clearly explaining that the food wasn’t edible for us, we were still charged for both plates. Nothing was packed to go, though we didn’t want it anyway. I was surprised by the way the situation was handled. I rarely write reviews, but this experience was very disappointing; both the food and the response to our concern fell far below expectations.
Atmosphere: 3
Food: 1
Service: 1
C ZMobile
The pizza flavor was good but the bottom and the plate itself was covered in carbon and burnt residue. I understand the concept of a homemade, and or wood-fired oven, but this is not a conspiracy or a suspicion; it is a confirmed fact that these black parts of food contain acrylamide, a confirmed carcinogen. Furthermore, the charring left a tar-like aftertaste.
Fix that, i want to con back with my family
Atmosphere: 5
Food: 2
Service: 5
Peter Beardsley
We had stuffed Peppers, Pizza and a Sub they nailed the peppers and Pizza. The sub was a tad dry. Will return!
Atmosphere: 4
Food: 4
Service: 4
Paula
When specifically for pickle pizza. If you like dill pickles you'll like the pickle pizza the traditional Pizza is very good. I'm not sure if there's anyone that compares to it
Atmosphere: 3
Food: 3
Service: 3
Debbie D
Have been there a few times over the years and its always been good. Recently this has been my go to place to take my husband for lunch ... the food is always good and we love sitting outside. The past 2 times we had Denise as our server. She is the best. My husband has dementia and she is so sweet and patient with him. She is exactly what service should be, she is efficient, goes the extra mile and makes dining out a great experience again. We will def be back!!
Atmosphere: 5
Food: 5
Service: 5
Kerry Perry
Catered for our luncheon at Batavia Family Dental and everything was amazing! Food was so good and service was top notch! Will definitely be using them again for our team trainings and meetings!! Thank you Romans!!
Atmosphere: 5
Food: 5
Service: 5
Mercedes
Been coming here multiple times a month for over two years. If you’d like to set up the bar, the bar can get pretty busy around 6 o’clock every day. I have probably ordered their bolognese 20+ times. Their caprese is incredible. A lot of people enjoy their gnocchi. They have a wide variety of beer and wines with a full bar. The service is always great. There’s outdoor seating and indoor seating, it’s best to call ahead if you have a large party. This is my favorite restaurant in Batavia. The atmosphere is great, the staff are wonderful, and the food is always consistent!
We were looking for a place to get a good pizza on our way back to Rochester from Six Flags and this caught our eye. The exterior off the parking lot is modest but the interior is modern, clean and spacious. We chose outdoor seating which was the same plus the charm of the wood-fired pizza oven. The menu is extensive with a good selection for children at very reasonable prices; the children’s pizza was the same size as a regular and came with a drink for $8! The pizzas were excellent. The pasta and chicken entrees were wonderful. Amazingly, some of the pasta dishes are offered as half-entrees at a substantial discount but still come with a fresh side salad. Everyone on the staff with whom we interacted was friendly and super helpful. We’re so impressed that we’re planning to make the drive back frequently to enjoy this restaurant gem. If you’re lucky enough to live there or just passing through, we highly recommend Roman!!
Atmosphere: 5
Food: 5
Service: 5
Scott B
This place was fantastic! I can't believe we never had eaten here before. Our server, Denise, was so very friendly and super-helpful with her suggestions. The white clam linguine was the best in town (sorry, Vic). The outdoor dining atmosphere was great too. No doubt, Roman's is going to become a regular stop for us!
Atmosphere: 5
Food: 5
Service: 5
Steven Rinker
Chicken Parm 4 out of 10. No love put into it. Not flattened like true parm. Since too sweet.Tastes like a frozen breast deep-fried. Minimal sauce on chicken or pasta. Small portions. Service was great though. I expected so much more with the real Italian dish.
Atmosphere: 4
Food: 2
Service: 4
Alexandra Waldron
Best restaurant around Rochester and Buffalo area. You won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Janel Berry
Decent place not the best I have been to. The capresse was pretty good. Great value! Good food
Husband's company Christmas dinner last night at Romans in Batavia and it was the worst meal experience I've had. So incredibly disappointed. Rude servers. Freezing cold. Gross mixed drinks. Just awful!! I feel so bad for husband's boss who had to pay for that. Most of our table got the wrong plate or it was cooked wrong. Baked potatoe - cold. Steak - grey. Veggies - hard and way under cooked. Then they didn't have more steak to replace it! Then they were washing the door windows and rolling garbage cans out before a couple of us even got our food. Servers and manager were far from friendly.
So after a freaking Christmas dinner, ended up eating cheese and crackers at midnight at home.
Atmosphere: 1
Food: 1
Service: 1
The wings are so good. We were so happy they brought them back and their red spaghetti sauce is unlike any other. Tried their new deli for the first time and it hit the spot
Atmosphere: 5
Food: 5
Service: 5
Their lunch selection is fantastic! Trying their new deli was a pleasant surprise. Don't miss dinner here either.
Atmosphere: 5
Food: 5
Service: 5
I visited Romans tonight with a friend for the first time. We ordered spicy chicken wings and a chicken spaghetti dish. From the first bite, the wings were overwhelmingly salty and sharp with vinegar; they were difficult to eat. When the waitress asked why I didn’t like the wings, I told her it felt like I was eating straight vinegar and it was burning my mouth. She responded that they didn’t add vinegar, but that the sauce itself contains vinegar; it didn’t make the dish any easier to eat.
My friend tried her dish and also found it unpleasant. We told the waitress; she offered to bring something else, but after both dishes were so poorly prepared, we didn’t feel comfortable ordering more. We also had a long drive ahead and didn’t have time to wait for another option.
Despite clearly explaining that the food wasn’t edible for us, we were still charged for both plates. Nothing was packed to go, though we didn’t want it anyway. I was surprised by the way the situation was handled.
I rarely write reviews, but this experience was very disappointing; both the food and the response to our concern fell far below expectations.
Atmosphere: 3
Food: 1
Service: 1
The pizza flavor was good but the bottom and the plate itself was covered in carbon and burnt residue. I understand the concept of a homemade, and or wood-fired oven, but this is not a conspiracy or a suspicion; it is a confirmed fact that these black parts of food contain acrylamide, a confirmed carcinogen. Furthermore, the charring left a tar-like aftertaste.
Fix that, i want to con back with my family
Atmosphere: 5
Food: 2
Service: 5
We had stuffed Peppers, Pizza and a Sub they nailed the peppers and Pizza. The sub was a tad dry. Will return!
Atmosphere: 4
Food: 4
Service: 4
When specifically for pickle pizza. If you like dill pickles you'll like the pickle pizza the traditional Pizza is very good. I'm not sure if there's anyone that compares to it
Atmosphere: 3
Food: 3
Service: 3
Have been there a few times over the years and its always been good. Recently this has been my go to place to take my husband for lunch ... the food is always good and we love sitting outside. The past 2 times we had Denise as our server. She is the best. My husband has dementia and she is so sweet and patient with him. She is exactly what service should be, she is efficient, goes the extra mile and makes dining out a great experience again.
We will def be back!!
Atmosphere: 5
Food: 5
Service: 5
Catered for our luncheon at Batavia Family Dental and everything was amazing! Food was so good and service was top notch! Will definitely be using them again for our team trainings and meetings!! Thank you Romans!!
Atmosphere: 5
Food: 5
Service: 5
Been coming here multiple times a month for over two years. If you’d like to set up the bar, the bar can get pretty busy around 6 o’clock every day. I have probably ordered their bolognese 20+ times. Their caprese is incredible. A lot of people enjoy their gnocchi. They have a wide variety of beer and wines with a full bar. The service is always great. There’s outdoor seating and indoor seating, it’s best to call ahead if you have a large party. This is my favorite restaurant in Batavia. The atmosphere is great, the staff are wonderful, and the food is always consistent!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We were looking for a place to get a good pizza on our way back to Rochester from Six Flags and this caught our eye. The exterior off the parking lot is modest but the interior is modern, clean and spacious. We chose outdoor seating which was the same plus the charm of the wood-fired pizza oven. The menu is extensive with a good selection for children at very reasonable prices; the children’s pizza was the same size as a regular and came with a drink for $8! The pizzas were excellent. The pasta and chicken entrees were wonderful. Amazingly, some of the pasta dishes are offered as half-entrees at a substantial discount but still come with a fresh side salad. Everyone on the staff with whom we interacted was friendly and super helpful. We’re so impressed that we’re planning to make the drive back frequently to enjoy this restaurant gem. If you’re lucky enough to live there or just passing through, we highly recommend Roman!!
Atmosphere: 5
Food: 5
Service: 5
This place was fantastic! I can't believe we never had eaten here before. Our server, Denise, was so very friendly and super-helpful with her suggestions. The white clam linguine was the best in town (sorry, Vic). The outdoor dining atmosphere was great too. No doubt, Roman's is going to become a regular stop for us!
Atmosphere: 5
Food: 5
Service: 5
Chicken Parm 4 out of 10. No love put into it. Not flattened like true parm. Since too sweet.Tastes like a frozen breast deep-fried. Minimal sauce on chicken or pasta. Small portions. Service was great though. I expected so much more with the real Italian dish.
Atmosphere: 4
Food: 2
Service: 4
Best restaurant around Rochester and Buffalo area. You won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Decent place not the best I have been to. The capresse was pretty good. Great value! Good food
Atmosphere: 5
Food: 4
Service: 4
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