This is the worse subway. I ordered through their website and they chose DoorDash to deliver my order. While waiting for my order I saw like 3 different drivers one after another picking up order so I thought then on the 3rd driver picking it up the order was canceled all together. I called the location spoke to a guy that’s suppose to be the manager says he can’t give me my money back or my gift card money back. I have to call door dash but door dash had no notification of me ordering through them because I ordered through the subway site for this location. So they didn’t refund me my money and my subway gift card amount issued which totaled to 18.99 and I did not get my food I ordered either. They have nerve keeping my money and do not deliver me my food. The worse service ever. Don’t go to this location .
Service: 1
Jason Contreras
Obviously everything in the mall is expensive, it's rare to see places like Subway located in the mall. This Subway is the only affordable place to go to eat compared to the other stores. The sandwich artist is always there with a smile and gives a good vibe to customers
Atmosphere: 5
Food: 5
Service: 5
Family Dude
placed an online order and went in store to pick up. Owner with grey hair refused to give me the food and canceled my order. Tried contacting subway but they never respond. Not sure why the owner feels so entitled to do whatever he wants.
Atmosphere: 1
Food: 1
Service: 1
Mohammad Zahid
Fresh food and excellent customer service. It’s nice to have a healthy option in the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
Omar Murillo
The worst service in the entire mall, there is no staff available to attend to the costumer, 10 minutes
Atmosphere: 1
Food: 3
Service: 1
Puro Wag
I wanted to give this Subway 5 stars because the East Islip, East main street location is SO AWFUL. Keep up the good work, you guys.
luis almonte
Vegetarian options: Veggie patty was scrumptious
musiclover1057
Horrible. Manager lied and said my coupon was invalid and didn’t even check it what a joke lol. I never had a problem using coupons at other locations. Didn’t give a straw for my drink either. Close this location or hire people that know what they are talking about.
T
Found a long strand of hair in my sandwich and told them about it all he had to say was “ok” smh didn’t even seem like he cared, couldn’t even offer an apology. Never buying from here again!
Tey H
Found a long strand of hair in my sandwich and told them about it all he had to say was “ok” smh didn’t even seem like he cared, couldn’t even offer an apology. Never buying from here again!
Horrible service with a horrible angry manager to match it super cheap and would not accommodate what I wanted and on top of it would not give me the number to corporate nor his name don’t go here
Umt Coskn
They don’t care about customers. Slow service, not clean
Arsalaan Carvan
Horrible service with a horrible angry manager to match it super cheap and would not accommodate what I wanted and on top of it would not give me the number to corporate nor his name don’t go here
annah plays
Delicious
Umut Baris Coskun
They don’t care about customers. Slow service, not clean
This is the worse subway. I ordered through their website and they chose DoorDash to deliver my order. While waiting for my order I saw like 3 different drivers one after another picking up order so I thought then on the 3rd driver picking it up the order was canceled all together. I called the location spoke to a guy that’s suppose to be the manager says he can’t give me my money back or my gift card money back. I have to call door dash but door dash had no notification of me ordering through them because I ordered through the subway site for this location. So they didn’t refund me my money and my subway gift card amount issued which totaled to 18.99 and I did not get my food I ordered either. They have nerve keeping my money and do not deliver me my food. The worse service ever. Don’t go to this location .
Service: 1
Obviously everything in the mall is expensive, it's rare to see places like Subway located in the mall. This Subway is the only affordable place to go to eat compared to the other stores. The sandwich artist is always there with a smile and gives a good vibe to customers
Atmosphere: 5
Food: 5
Service: 5
placed an online order and went in store to pick up. Owner with grey hair refused to give me the food and canceled my order. Tried contacting subway but they never respond. Not sure why the owner feels so entitled to do whatever he wants.
Atmosphere: 1
Food: 1
Service: 1
Fresh food and excellent customer service. It’s nice to have a healthy option in the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
The worst service in the entire mall, there is no staff available to attend to the costumer, 10 minutes
Atmosphere: 1
Food: 3
Service: 1
I wanted to give this Subway 5 stars because the East Islip, East main street location is SO AWFUL. Keep up the good work, you guys.
Vegetarian options: Veggie patty was scrumptious
Horrible. Manager lied and said my coupon was invalid and didn’t even check it what a joke lol. I never had a problem using coupons at other locations. Didn’t give a straw for my drink either. Close this location or hire people that know what they are talking about.
Found a long strand of hair in my sandwich and told them about it all he had to say was “ok” smh didn’t even seem like he cared, couldn’t even offer an apology. Never buying from here again!
Found a long strand of hair in my sandwich and told them about it all he had to say was “ok” smh didn’t even seem like he cared, couldn’t even offer an apology. Never buying from here again!
Restaurantji Recommends
Horrible service with a horrible angry manager to match it super cheap and would not accommodate what I wanted and on top of it would not give me the number to corporate nor his name don’t go here
They don’t care about customers. Slow service, not clean
Horrible service with a horrible angry manager to match it super cheap and would not accommodate what I wanted and on top of it would not give me the number to corporate nor his name don’t go here
Delicious
They don’t care about customers. Slow service, not clean
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