The Cheesecake Factory

My girlfriend was spoken to very rudely by one of the managers definitely won’t ever be coming back here again.

Excellent

I purchased a 10 inch tiramisu cheesecake for my wife's birthday. It was spectacular. I ordered on the App and picked it up. It was well worth the money.

Unacceptable Circumstances. We Won't be going back.

Atmosphere: 1

Food: 1

Service: 1

I came here with my girlfriend and it took forever for our order to arrive, a good 30 mins almost and when it did arrive they messed up my girlfriend’s order..that also took more than 15 mins to switch buns. The only good thing from this place is the lights and decor.

Atmosphere: 5

Food: 2

Service: 1

Just wanted to say a big thank you to our waitress Alexis. She took excellent care of us and made sure we ate. She could see we had a hard day, and she treated us with care and made us feel like we were her only patrons. It was a very sweet and caring, I can’t say how well she treated us. Made our day a little brighter.

Atmosphere: 5

Food: 5

Service: 5

Food was great our waitress was awesome, however the problem is when you ask for dessert my husband got his but I didn't get what I ordered... The experience was great

Service: 5

Taylour G is the bestttttt server ever!!! she was so sweet and caring towards my boyfriend and I for his birthday, offered a free mini sundae since he didn't want dessert, was quick with service and didn't rush us at all. 10 stars out of 5 🙌🏻🙌🏻🙌🏻

Atmosphere: 5

Food: 5

Service: 5

Our server, Angel, was so incredibly sweet. Even on a busy Friday night, she was attentive and kind towards us. The Steak Diane was also amazing!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheesecakes

We drive 45 minutes, not disappointed, the food is just delicious. Small portions if you ask for a Combo combination.

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecakes

Everything was delicious, the overall vibe of it was great . Our server Ali was extremely kind to me and my party and helpful . Always a great experience here !!

Atmosphere: 5

Food: 5

Service: 5

The Ahi Salad was delicious as always.

Atmosphere: 5

Food: 5

Service: 5

We eat here a lot. Food is usually good. We always get whiskey gingers because they’re delicious. Today they smelled and tasted like onions, idk maybe they used an onion knife on the oranges. You could smell it as soon as you brought it to your mouth. Anyway the waiter takes the drinks and comes back a couple of minutes later with the manager holding the drinks. The manager sniffed them and said what we were smelling was the ginger. After explaining that we’ve had this drink in the past and it doesn’t smell like onions, he said “here?” Yeah, that’s why we ordered it. They wouldn’t make us a new whiskey ginger, only offered another type of drink. Nope! Just take them off the bill. The manager was trying to gaslight us. He’s lucky my mother was there because I wouldn’t have Been so polite. He needs to work on his customer service skills

Atmosphere: 3

Food: 4

Service: 3

They let wait outside in the rain and cold days delivery boys… they not let inside… from that type big restourant thats not fair.

Atmosphere: 1

Service: 1

Went in for lunch and was able to eat from the lunch specials. Really great portions and I shared a cheesecake slice with my friend. The waiter was kind enough to split the slice in half :)

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheesecakes