Today due to the rain is extremely busy and I saw the manager trying to accommodate everyone as well as assist his employees and I want to thank him for helping everyone out and for even though not his fault apologizing for the wait. Reason why I keep coming back
Atmosphere: 5
Food: 5
Service: 5
Rene Reid
My review is solely for the availability of soufflés. It’s breakfast hour at 10:30AM and there’s NO soufflés. This happens repeatedly on Sat and Sun. I’m hoping management will read this review and do something about it.
john emmert
Didn't stick around. Everyone running around. No one on the register. Waited 5 min and left, no one seemed interested in the growing line.
miriam LaChina
Some of the people that work here are nice and considerate, certain managers are afraid of helping a customer make things right. They are afraid of their own shadow or losing favor with corporate. Instead you must at all times call corporate in Boston to get any consideration. That for me is way wrong, I understand they don't own the business, but they must do everything in the power to correct something when it's wrong, not hear call corporate if you don't like it..their way or the highway.
Michael Butter
We're a whole bunch of nurses that order food they gave us the wrong order. We tried to return the food and the manager was very mean and said just because we're returning to untouched food doesn't mean she'll replace it for what we ordered and she wouldn't do it we're a big number of nurses we work hard we need our food the fact that she was so rude now we're all gonna get together and show how rude and horrible this restaurant is being run. We didn't get what we were paid for. We are wanting our food. We're returning untouched food that is an iris not our fault you gave us the wrong order now you're gonna have one star review Across the board realize how many nurses come to this restaurant person so if you're not taking care of us now from this bad experience, there's 20 of us that ordered food from here all 20 had a bad experience and each one of them is going to say they're negative experience from your staff to the orders being wrong don't come here especially if you're an Nurse
Atmosphere: 1
Food: 1
Service: 1
Michael Marks
Gave us the wrong order.Where a whole bunch of nurses at one order was right obviously gave us someone else's order.But they don't want to correct it never heard of this before.In my life, we want to give back the food that isn't ours, and they won't take it back.Nor will they replace the order that we ordered stupidest thing.I've ever heard worst panera bread ever.Manager's horrible
Atmosphere: 1
Food: 1
Service: 1
Marie Isabella
Whole bunch of us, nurses ordered food, and they gave us a completely wrong order.We're trying to give back the food that we didn't touch.That isn't ours, but they don't want to do that cuz.They can't find the order number even though they have the food worst panera bread ever.Don't come
Talk to a woman named Gloria and the manager that whoever is on today. October 29th, we are a bunch of nurses that puts in a order. The guy picked it up and it's not our right order. Nothing we ordered properly. We told the manager we still have all the food untouched. It's not our order, but because she doesn't have a right order number or the right name on it. She can't do anything with it even though we're giving her the food back and it's not what we ordered. This is the worst Panera Bread. I've ever heard in my life. She can't replace something that they messed up. Beware, do not go to this Panera Bread are co-worker is Hispanic. And he said, when he picked up the food, it took a really long time, and they wasn't nice.It's like they're being bothered, making food.No, wonder the order was wrong.This is a big company.You would think, when you're spending your money, michael archoworker said they act as if they're doing us a favor cuz they're making our food and handing it to us very rude.I'm a nurse.I'm very busy.I don't have time to stay on the phone for a very long time.It was a simple problem.Here's your bag of food.This isn't what we ordered.Please give us our order.They don't want to do it.They don't want to admit that they did wrong
Atmosphere: 2
Food: 1
Service: 1
Radhika Khan
Friendly staff, quick service.
Atmosphere: 5
Food: 5
Service: 5
danny tymus
nice food, ate after a hike at alley pond. very good staff, give you spoons if they break, condiments, etc. I was outside and saw 3 wise guys in a white Cadillac.
Atmosphere: 5
Food: 5
Service: 5
Valerie Diamond
We went on a Saturday night. The manager was a miserable man, gruff, and rude. It was freezing! Kids putting on sweatshirts, everyone complaining. He did not care! The FOOD????? HORRIBLE!!! An ice cold bacon, lettuce, and tomato sandwich. We were so tired, we did not give it back. We were STUPID! The best thing was the tomato basil soup. That was hot and creamy. The bagged chips were excellent. Never ever again except for coffee. To top it off, it took about 25 minutes to get this awful order!!!! Be smarter than us. Send it back, or don’t go in!!!!! What a shame. Not cheap either!!!!
Atmosphere: 1
Food: 1
Service: 1
David Conte
I thought the atmosphere was good and the food was OK… Tuna sandwich was fine for what it was
Food was fresh and good.
Place was clean.
Atmosphere: 5
Food: 5
Service: 5
Wonderful as usual ✨️🥰
Atmosphere: 5
Food: 5
Service: 5
Stuff were kind
Atmosphere: 5
Food: 4
Service: 5
Today due to the rain is extremely busy and I saw the manager trying to accommodate everyone as well as assist his employees and I want to thank him for helping everyone out and for even though not his fault apologizing for the wait. Reason why I keep coming back
Atmosphere: 5
Food: 5
Service: 5
My review is solely for the availability of soufflés. It’s breakfast hour at 10:30AM and there’s NO soufflés. This happens repeatedly on Sat and Sun. I’m hoping management will read this review and do something about it.
Didn't stick around. Everyone running around. No one on the register. Waited 5 min and left, no one seemed interested in the growing line.
Some of the people that work here are nice and considerate, certain managers are afraid of helping a customer make things right. They are afraid of their own shadow or losing favor with corporate. Instead you must at all times call corporate in Boston to get any consideration. That for me is way wrong, I understand they don't own the business, but they must do everything in the power to correct something when it's wrong, not hear call corporate if you don't like it..their way or the highway.
We're a whole bunch of nurses that order food they gave us the wrong order. We tried to return the food and the manager was very mean and said just because we're returning to untouched food doesn't mean she'll replace it for what we ordered and she wouldn't do it we're a big number of nurses we work hard we need our food the fact that she was so rude now we're all gonna get together and show how rude and horrible this restaurant is being run. We didn't get what we were paid for. We are wanting our food. We're returning untouched food that is an iris not our fault you gave us the wrong order now you're gonna have one star review Across the board realize how many nurses come to this restaurant person so if you're not taking care of us now from this bad experience, there's 20 of us that ordered food from here all 20 had a bad experience and each one of them is going to say they're negative experience from your staff to the orders being wrong don't come here especially if you're an Nurse
Atmosphere: 1
Food: 1
Service: 1
Gave us the wrong order.Where a whole bunch of nurses at one order was right obviously gave us someone else's order.But they don't want to correct it never heard of this before.In my life, we want to give back the food that isn't ours, and they won't take it back.Nor will they replace the order that we ordered stupidest thing.I've ever heard worst panera bread ever.Manager's horrible
Atmosphere: 1
Food: 1
Service: 1
Whole bunch of us, nurses ordered food, and they gave us a completely wrong order.We're trying to give back the food that we didn't touch.That isn't ours, but they don't want to do that cuz.They can't find the order number even though they have the food worst panera bread ever.Don't come
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Talk to a woman named Gloria and the manager that whoever is on today. October 29th, we are a bunch of nurses that puts in a order. The guy picked it up and it's not our right order. Nothing we ordered properly. We told the manager we still have all the food untouched. It's not our order, but because she doesn't have a right order number or the right name on it. She can't do anything with it even though we're giving her the food back and it's not what we ordered. This is the worst Panera Bread. I've ever heard in my life. She can't replace something that they messed up. Beware, do not go to this Panera Bread are co-worker is Hispanic. And he said, when he picked up the food, it took a really long time, and they wasn't nice.It's like they're being bothered, making food.No, wonder the order was wrong.This is a big company.You would think, when you're spending your money, michael archoworker said they act as if they're doing us a favor cuz they're making our food and handing it to us very rude.I'm a nurse.I'm very busy.I don't have time to stay on the phone for a very long time.It was a simple problem.Here's your bag of food.This isn't what we ordered.Please give us our order.They don't want to do it.They don't want to admit that they did wrong
Atmosphere: 2
Food: 1
Service: 1
Friendly staff, quick service.
Atmosphere: 5
Food: 5
Service: 5
nice food, ate after a hike at alley pond. very good staff, give you spoons if they break, condiments, etc. I was outside and saw 3 wise guys in a white Cadillac.
Atmosphere: 5
Food: 5
Service: 5
We went on a Saturday night. The manager was a miserable man, gruff, and rude. It was freezing! Kids putting on sweatshirts, everyone complaining. He did not care!
The FOOD????? HORRIBLE!!! An ice cold bacon, lettuce, and tomato sandwich. We were so tired, we did not give it back. We were STUPID! The best thing was the tomato basil soup. That was hot and creamy. The bagged chips were excellent. Never ever again except for coffee. To top it off, it took about 25 minutes to get this awful order!!!! Be smarter than us. Send it back, or don’t go in!!!!! What a shame. Not cheap either!!!!
Atmosphere: 1
Food: 1
Service: 1
I thought the atmosphere was good and the food was OK… Tuna sandwich was fine for what it was
Food: 3
Service: 3
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