Been here a couple times with friends, good casual drink spot on bell. Music is always at its top volume whether they’re busy or not so can be a little annoying when sitting inside. No AC so best to go on a colder day or else you’re gonna end up with as much sweat as the water in your glass. Would Never recommend the food. Everytime we have eaten there whether it’s myself or the people i’m with, we always end up sick and throwing up the next day. This was my final straw. Is there no quality checking in the restaurant? Is there no ownership to make changes? I’ve also had problems with mistakes by the waitress / bartender saying we ordered drinks which we didn’t and being charged for their mistakes. Especially with how much you guys charge for drinks. Until something changes, definitely lost a group of loyal customers and won’t be recommending aswell. Hopefully this is a wake up call and nobody else ends up sick from this food.
Atmosphere: 2
Food: 1
Service: 3
Grace Lim
big serving sizes and apps were really good. ceviche mixto was so yummy, great balance of sour! the tortilla salad was yummy but def could go without. just a well made salad. mains were definitely on the heavier side but good eats regardless. birria was pretty gamey compared to other birria. def recommend drinks
Atmosphere: 4
Food: 3
Service: 4
R. Francis
Been here many times. Great decor. Great food and great drinks. They always have some sort of happy hour special you can partake in. Drinks are really good esp the margaritas.
Atmosphere: 5
Food: 5
Service: 5
Kevin Forero
Amazing food and great prices. Our waiter Camila was fantastic !
Atmosphere: 5
Food: 5
Service: 5
Jacob Y.
The customer service here is seriously lacking. The owner doesn’t even bother responding to negative reviews—instead, they flood the page with fake five-star ones to drown out the constant stream of bad feedback. That alone says a lot. The bartender (a heavy set Spanish guy in his mid-40s) was totally unprofessional. But what really pushed us to leave was the evening waitress (a heavier set woman), straight up rolled her eyes at us and walked away while I was mid question. Completely disrespectful. We walked out and won’t be coming back. I’ll gladly take my business elsewhere.
Atmosphere: 1
Service: 1
Natasha Rodriguez
Delicious and beautiful food and drinks. Amazing atmosphere 👏
Abbey Knoedler
Had one of the best meals of my life here - the elote pizza. Can’t recommend enough!
Atmosphere: 5
Food: 5
Service: 5
Diana Nova
My boyfriend and I went to eat around 11/12(An hour before they close which they confirmed won’t be an issue over the phone), and right away the waitress seemed unfriendly. The music was so loud we had to yell to talk. We politely asked the bartender if it could be lowered since the place was nearly empty, but he brushed us off. When we asked the waitress, she agreed with an attitude. It would’ve made sense for the music to be that loud if the place was jam packed with people since it turns into a lounge at night but never did we go to a lounge/restaurant with an open kitchen who blasted music like we were at a club especially when it’s empty and about to close. - So given how there were only a few people there who came there to EAT, not dance, and they were closing soon, it didn’t make sense why they made a big deal about the music. Because it was unnecessarily loud. Why would anyone wanna dine at a place with music as loud as a club, when there’s literally almost no one there and the place is literally a restaurant.
We tried combining two small tables for more space since it wasn’t busy and we planned to order a lot, but the waitress kept separating them without saying anything. When we politely asked to keep them together, she rolled her eyes and said “whatever” before walking off.
When we told the bartender she had an attitude, he immediately defended her without even knowing what happened. No manager was available either.
Terrible service—I don’t recommend this place at all.
Service: 1
Alee Herrera
Just make sure you ask for sauce if you’re picking up. Its not obvious to the person placing the food to put sauces in the bag.
Atmosphere: 5
Food: 4
K C
I’ve been working in hospitality and the restaurant business for over 10 years, so customer service is a must for me. A venue can have the best food but if service/employees don’t match the energy of the food, it’s not worth it for me. I placed a picked up order for my father. When my father arrived and asked the man at the bar/register (I believe his name is Lino, that’s the name on the ticket) if his food order was ready, the man said “Money first” - while rubbing his fingertips together. That was unprofessional and unnecessarily rude. My dad is old school and definitely took it offensively. What kind of employee treats their guests like that? He could have simply and kindly asked my father to please pay the check/bill in a respectful manner. It is obvious that my dad is a senior citizen, zero respect for the elderly. Then to top it off, the food/order was never being made, they only started making the food after he had paid. The whole point of placing a pick up order is to have the food be made so that you don’t have to wait for your food. If that was the case, the man taking the order should have specified to pay over the phone, which I would have done. The food here was good but I think management needs to train their employees on customer service and etiquette.
Good food, fun place, but I went with only 2 people and they forced a 20% gratuity, and an extra fee for using a credit card, and on top of that the service was not very good. Also the drinks were really weak and overpriced.
Atmosphere: 1
Food: 1
Service: 1
Nai L
Cool place
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Shrimp, Ceviche
_
Good food, fun place, but I went with only 2 people and they forced a 20% gratuity, and an extra fee for using a credit card, and on top of that the service was not very good. Also the drinks were really weak and overpriced.
Atmosphere: 1
Food: 1
Service: 1
Jada M
Service needs to be completely wiped out and replaced with new team. Workers do not seem happy there and are not welcoming. It seems like a chore to service tables. It seems like a chore to explain an item on the menu. Seems like a chore to make substitutions. Specifically requested no jalapeños due to an allergy at our table and the server sighed and said ok. Food runner brought me jalapeños on my friends food and huffed when we said we asked for no jalapeños and walked away. No one apologized…Then took 25 minutes to bring another order of nachos out. Drinks are good and food is amazing. Just get a new team. Music A1 though..Perhaps hire people who actually want to work here.
Been here a couple times with friends, good casual drink spot on bell. Music is always at its top volume whether they’re busy or not so can be a little annoying when sitting inside. No AC so best to go on a colder day or else you’re gonna end up with as much sweat as the water in your glass. Would Never recommend the food. Everytime we have eaten there whether it’s myself or the people i’m with, we always end up sick and throwing up the next day. This was my final straw. Is there no quality checking in the restaurant? Is there no ownership to make changes? I’ve also had problems with mistakes by the waitress / bartender saying we ordered drinks which we didn’t and being charged for their mistakes. Especially with how much you guys charge for drinks. Until something changes, definitely lost a group of loyal customers and won’t be recommending aswell. Hopefully this is a wake up call and nobody else ends up sick from this food.
Atmosphere: 2
Food: 1
Service: 3
big serving sizes and apps were really good. ceviche mixto was so yummy, great balance of sour! the tortilla salad was yummy but def could go without. just a well made salad. mains were definitely on the heavier side but good eats regardless. birria was pretty gamey compared to other birria.
def recommend drinks
Atmosphere: 4
Food: 3
Service: 4
Been here many times. Great decor. Great food and great drinks. They always have some sort of happy hour special you can partake in. Drinks are really good esp the margaritas.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and great prices. Our waiter Camila was fantastic !
Atmosphere: 5
Food: 5
Service: 5
The customer service here is seriously lacking. The owner doesn’t even bother responding to negative reviews—instead, they flood the page with fake five-star ones to drown out the constant stream of bad feedback. That alone says a lot. The bartender (a heavy set Spanish guy in his mid-40s) was totally unprofessional. But what really pushed us to leave was the evening waitress (a heavier set woman), straight up rolled her eyes at us and walked away while I was mid question. Completely disrespectful. We walked out and won’t be coming back. I’ll gladly take my business elsewhere.
Atmosphere: 1
Service: 1
Delicious and beautiful food and drinks. Amazing atmosphere 👏
Had one of the best meals of my life here - the elote pizza. Can’t recommend enough!
Atmosphere: 5
Food: 5
Service: 5
My boyfriend and I went to eat around 11/12(An hour before they close which they confirmed won’t be an issue over the phone), and right away the waitress seemed unfriendly. The music was so loud we had to yell to talk. We politely asked the bartender if it could be lowered since the place was nearly empty, but he brushed us off. When we asked the waitress, she agreed with an attitude. It would’ve made sense for the music to be that loud if the place was jam packed with people since it turns into a lounge at night but never did we go to a lounge/restaurant with an open kitchen who blasted music like we were at a club especially when it’s empty and about to close. - So given how there were only a few people there who came there to EAT, not dance, and they were closing soon, it didn’t make sense why they made a big deal about the music. Because it was unnecessarily loud. Why would anyone wanna dine at a place with music as loud as a club, when there’s literally almost no one there and the place is literally a restaurant.
We tried combining two small tables for more space since it wasn’t busy and we planned to order a lot, but the waitress kept separating them without saying anything. When we politely asked to keep them together, she rolled her eyes and said “whatever” before walking off.
When we told the bartender she had an attitude, he immediately defended her without even knowing what happened. No manager was available either.
Terrible service—I don’t recommend this place at all.
Service: 1
Just make sure you ask for sauce if you’re picking up. Its not obvious to the person placing the food to put sauces in the bag.
Atmosphere: 5
Food: 4
I’ve been working in hospitality and the restaurant business for over 10 years, so customer service is a must for me. A venue can have the best food but if service/employees don’t match the energy of the food, it’s not worth it for me. I placed a picked up order for my father. When my father arrived and asked the man at the bar/register (I believe his name is Lino, that’s the name on the ticket) if his food order was ready, the man said “Money first” - while rubbing his fingertips together. That was unprofessional and unnecessarily rude. My dad is old school and definitely took it offensively. What kind of employee treats their guests like that? He could have simply and kindly asked my father to please pay the check/bill in a respectful manner. It is obvious that my dad is a senior citizen, zero respect for the elderly. Then to top it off, the food/order was never being made, they only started making the food after he had paid. The whole point of placing a pick up order is to have the food be made so that you don’t have to wait for your food. If that was the case, the man taking the order should have specified to pay over the phone, which I would have done. The food here was good but I think management needs to train their employees on customer service and etiquette.
Food: 5
Service: 1
Restaurantji Recommends
Lovely menu. Stupid Name
Good food, fun place, but I went with only 2 people and they forced a 20% gratuity, and an extra fee for using a credit card, and on top of that the service was not very good. Also the drinks were really weak and overpriced.
Atmosphere: 1
Food: 1
Service: 1
Cool place
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Shrimp, Ceviche
Good food, fun place, but I went with only 2 people and they forced a 20% gratuity, and an extra fee for using a credit card, and on top of that the service was not very good. Also the drinks were really weak and overpriced.
Atmosphere: 1
Food: 1
Service: 1
Service needs to be completely wiped out and replaced with new team. Workers do not seem happy there and are not welcoming. It seems like a chore to service tables. It seems like a chore to explain an item on the menu. Seems like a chore to make substitutions. Specifically requested no jalapeños due to an allergy at our table and the server sighed and said ok. Food runner brought me jalapeños on my friends food and huffed when we said we asked for no jalapeños and walked away. No one apologized…Then took 25 minutes to bring another order of nachos out. Drinks are good and food is amazing. Just get a new team. Music A1 though..Perhaps hire people who actually want to work here.
Atmosphere: 5
Food: 5
Service: 2
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