Drove 25 min to the bagel shop. Got there at 330 and all the employees were standing around...told me they are closed. The hours said they close at 4pm. Very poor customer service...won't try again
Service: 1
Nancy Hernon
Massive fail for Beacon. Not only was the wait time for one bagel completely atrocious, the staff wasn’t very friendly and not moving quickly at all despite having several people working behind the counter. However this wasn’t even the worst of it, I ordered an iced coffee, popped in some cream and sugar, didn’t taste it until I got outside and got the shock of my life. It tasted of some toxic chemical. I have no idea what was in that coffee but it was clearly hazardous. In the event that I become ill from it, I’ve even decided to hold onto it for testing and praying the small sip I had didn’t do any damage. I would recommend serious caution here and absolutely do a smell check of anything you put into your mouth. I wish I had.
Atmosphere: 1
Food: 1
Service: 1
Brian Thompson
Stifling hot in there. Seemed a little disorganized. Good bagel!
Dietary restrictions: Toffuti cream cheese option
Atmosphere: 4
Food: 4
Service: 4
Grace Sawyer
The shop was sticky and generally unclean which we noticed while waiting for the bagels (for almost 20 minutes). I got food poisoning from one of the bagel sandwiches!
Atmosphere: 1
Food: 1
Service: 2
Jake Phillips
Avoid the apple turnovers. Everything else is pretty good, minus the prices.
Atmosphere: 2
Food: 4
Service: 5
Windy Dervis
Young blonde twink at counter was so polite, reminded me of grandson. We don’t talk anymore. The bagel sandwich I had was delicious and bagel instead of bread!!!!!
Atmosphere: 5
Food: 5
Service: 5
Kayla Yantz
After moving from Long Island these are the best bagels I found in the area, plus they have egg everything which no one else seems to have! That being said I stopped going because the wait times are outrageous and staff is so consistently rude every time I’ve ever gone. Once after waiting an hour for 2 bagels my boyfriend asked me what time it was and I said “12:30, I think we got here at 11:30.” That prompted the teenage girl behind the counter to start yelling at me about how busy they are, then whispered to another girl who then also started yelling at us. I’ve been to plenty of “busy” delis in my life and have definitely never waited more than 15 mins for a bagel or been treated so poorly by staff.
Atmosphere: 3
Food: 4
Service: 1
Sparky A
I got the breakfast burrito and it was close to being really good, however they didn’t cook the potatoes enough and they had the consistency of an apple so I had to dig them out
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Breakfast Burrito
edward delacruz
I love this bagel shop this is my everyday breakfast place Ryan always takes care of me and makes sure I’m happy with my order DEFINITELY RECOMMEND COMING HERE TO ANYONE READING THIS
Atmosphere: 5
Food: 5
Service: 5
Johnny Housi
The food and the customer service are top notch! A staple of the community
I went here in the morning around 8:30am-9am for breakfast sandwich. Both times was great, service was quick and the food came out hot. I ate inside and was a nice atmosphere to have a quick bite to eat for breakfast. I asked for a Egg, Sausage and Bacon (extra crispy bacon) and they cooked it exactly how I wanted it. Would come here again.
Atmosphere: 5
Food: 5
Service: 5
Cristhia Acevedo
The blond boy with the thick lips I guess works in the mornings, very bad attitude, very rude.
iyanna jones
My husband, kids, and I LOVE the bagel shoppe. The tall girl with curly hair, I believe her name is Erica, is such a pleasure. Thank y’all for your service. ?
Kid-friendliness: my kids love it there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel All the Way NY Style w Cream Cheese
Holly Mosher
Stopped in for breakfast, ordered omelets. They come with potatoes & a bagel. Hearty breakfast, tasted great! Minimal wait. Olive cream cheese is delicious & recommend the ham & cheese omelet. Tables outside.
Atmosphere: 5
Food: 5
Service: 5
victor morales
There are people at this place that do not like their job. Often rude. They are more interested in servicing the phone customers than the people that are waiting on line at the place! Of course i cannot speak for everyone at the place and i understand people have bad days. But this has happened multiple times. If you do not like the job maybe it is time to move on. I am moving on. Not going back.
Drove 25 min to the bagel shop. Got there at 330 and all the employees were standing around...told me they are closed. The hours said they close at 4pm. Very poor customer service...won't try again
Service: 1
Massive fail for Beacon. Not only was the wait time for one bagel completely atrocious, the staff wasn’t very friendly and not moving quickly at all despite having several people working behind the counter. However this wasn’t even the worst of it, I ordered an iced coffee, popped in some cream and sugar, didn’t taste it until I got outside and got the shock of my life. It tasted of some toxic chemical. I have no idea what was in that coffee but it was clearly hazardous. In the event that I become ill from it, I’ve even decided to hold onto it for testing and praying the small sip I had didn’t do any damage. I would recommend serious caution here and absolutely do a smell check of anything you put into your mouth. I wish I had.
Atmosphere: 1
Food: 1
Service: 1
Stifling hot in there. Seemed a little disorganized. Good bagel!
Dietary restrictions: Toffuti cream cheese option
Atmosphere: 4
Food: 4
Service: 4
The shop was sticky and generally unclean which we noticed while waiting for the bagels (for almost 20 minutes). I got food poisoning from one of the bagel sandwiches!
Atmosphere: 1
Food: 1
Service: 2
Avoid the apple turnovers. Everything else is pretty good, minus the prices.
Atmosphere: 2
Food: 4
Service: 5
Young blonde twink at counter was so polite, reminded me of grandson. We don’t talk anymore. The bagel sandwich I had was delicious and bagel instead of bread!!!!!
Atmosphere: 5
Food: 5
Service: 5
After moving from Long Island these are the best bagels I found in the area, plus they have egg everything which no one else seems to have! That being said I stopped going because the wait times are outrageous and staff is so consistently rude every time I’ve ever gone. Once after waiting an hour for 2 bagels my boyfriend asked me what time it was and I said “12:30, I think we got here at 11:30.” That prompted the teenage girl behind the counter to start yelling at me about how busy they are, then whispered to another girl who then also started yelling at us. I’ve been to plenty of “busy” delis in my life and have definitely never waited more than 15 mins for a bagel or been treated so poorly by staff.
Atmosphere: 3
Food: 4
Service: 1
I got the breakfast burrito and it was close to being really good, however they didn’t cook the potatoes enough and they had the consistency of an apple so I had to dig them out
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Breakfast Burrito
I love this bagel shop this is my everyday breakfast place Ryan always takes care of me and makes sure I’m happy with my order DEFINITELY RECOMMEND COMING HERE TO ANYONE READING THIS
Atmosphere: 5
Food: 5
Service: 5
The food and the customer service are top notch! A staple of the community
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito
Restaurantji Recommends
I went here in the morning around 8:30am-9am for breakfast sandwich. Both times was great, service was quick and the food came out hot. I ate inside and was a nice atmosphere to have a quick bite to eat for breakfast. I asked for a Egg, Sausage and Bacon (extra crispy bacon) and they cooked it exactly how I wanted it. Would come here again.
Atmosphere: 5
Food: 5
Service: 5
The blond boy with the thick lips I guess works in the mornings, very bad attitude, very rude.
My husband, kids, and I LOVE the bagel shoppe. The tall girl with curly hair, I believe her name is Erica, is such a pleasure. Thank y’all for your service. ?
Kid-friendliness: my kids love it there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel All the Way NY Style w Cream Cheese
Stopped in for breakfast, ordered omelets. They come with potatoes & a bagel. Hearty breakfast, tasted great! Minimal wait. Olive cream cheese is delicious & recommend the ham & cheese omelet. Tables outside.
Atmosphere: 5
Food: 5
Service: 5
There are people at this place that do not like their job. Often rude. They are more interested in servicing the phone customers than the people that are waiting on line at the place! Of course i cannot speak for everyone at the place and i understand people have bad days. But this has happened multiple times. If you do not like the job maybe it is time to move on. I am moving on. Not going back.
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