Today my son went to the subway to buy a sandwich since he was coming from training. He entered the place and took a moment to look at the menu. While he was thinking about what he was going to eat, he took out a bottle of water , which by the way was less than half full . When she saw that, the older lady who was serving him told my son that he couldn't take out any food or drinks there, to which my son replied that he would buy her a sandwich and the lady refused, and was very rude and told him that she sold water there, but I don't see the problem with My son taking out his water. If he was going to buy a sandwich, the lady refused to sell him and told him to leave the place aggressively. What bad service from this place. Reading the comments, I realize that it is always like this. What a bad place!
Stacey Mauricette
They close at 8:30pm but it’s 8:10pm and they’re already closed!
Atmosphere: 1
Food: 1
Service: 1
Rebecca Granata
I came here with the intent on using a coupon, only to be told that that location does not take coupons. The younger girl working was kind but the older lady was rude and curt.
Atmosphere: 1
Food: 3
Service: 3
Arta Abbiati
You get what you pay for I guess. ( August 9 2024 at noon- had a Foot-long Italian herbs and cheese, salami pepperoni, ham, lettuce, tomato, mayo. At 4pm Terrible stomach cramps projectile vomiting !!!!!!!!!!!!!!!! It almost sent me to the hospital. Thanks subway NEVER AGAIN IN MY LIFE will I order !
Bajramaj
You get what you pay for I guess. ( August 9 2024 at noon- had a Foot-long Italian herbs and cheese, salami pepperoni, ham, lettuce, tomato, mayo. At 4pm Terrible stomach cramps projectile vomiting !!!!!!!!!!!!!!!! It almost sent me to the hospital. Thanks subway NEVER AGAIN IN MY LIFE will I order !
Anjre Kipp
The owner is a one woman band as she serves the food and cashes out your order. She does not use gloves when using the register and preparing food. Her fountain drinks were off as there seem to have been no sugar added to the lemonade. When I mentioned it, she became irate and would not accommodate us for a substitution. Instead she took the drink off the menu and charged us the same price for two different items. This location isn't sanitary and the vegetables aren't fresh and the cheese isn't refrigerated. She also said that her location didn't have to honor "meal combos" even if they're on her menu. She also refused to toast our bread and the flat bread. Avoid this location if you can when you're in Beacon. The best alternative would be the one in Fishkill. This woman opened a franchise and created her own pricing and combinations. She also has the glass covered where the meats are kept almost as if she does not want customers to view the meat they are about to pay for on their sandwiches. We have taken the liberty of reporting her to the Subway corporation to let them know that she is tarnishing their brand.
Atmosphere: 1
Food: 1
Service: 1
Jonathon Cottone
The way the owner treats customers and workers alike is shameful.
Atmosphere: 1
Food: 1
Service: 1
Rafael Carbuccia
Food wasn’t heated up. I called restaurant, and they never picked up. How are u suppose to eat chicken cold????
Food: 1
William Busselle
Was not open 15 minutes before stated closing
Kenneth Ketchum
On Friday June 30, 2023, around approximately 4:25pm, I came to Subway for a sandwich on whole grain bread. I was told by the owner that this would take 30 minutes before the bread would be ready ready. I returned half an hour later to a very hostile, aggressive owner who acknowledged, "I own this restaurant, if you don't like it, then do not come back. Don't ever come to my restaurant" after I kindly asked again if the bread was ready.Upon my return 30 minutes later, while I waited for the bread to be ready, when I asked whether the bread was ready, she said, "it is still not ready." When I said, "you told me it would be ready in 30 minutes", Ms. Corden then became hostile and replied, "don't come back at all" and added emphatically, "cause I own this restaurant."In the presence of three other customers, Joy Carden, owner, was not only rude, discourteous and extremely boastful raising her voice at me - all because I asked when the bread would be ready after waiting patiently for the time she told me.The cameras on the premises record all transactions which I hope the corporate headquarters will see in order to know just how their Subway brand is represented - with arrogance, obnoxious and disconcerting behavior by a facility owner.I do not eat at Subway very often, but I am a loyal customer familiar with good quality customer service, behavior that was illustrated by her male subordinate, whom I complimented.It is hopeful that the Subway Corporate headquarters will read this post, watch the timestamp on the video recordings and take action because Ms. Carden's behavior was completely inappropriate for the Subway restaurant brand especially when the air quality index was unhealth at 157 today.
I walked in and started to order minding my business. As I’m telling the lady what I want on my sandwich, I’m point at what i want through the glass but because my finger touched the glass the lady says “would you stop putting your hands on my glass, everytime you do that I have to go back and clean it”. She was extremely rude and unprofessional. That is terrible customer service. I hope this lady gets more training and is corrected on her behavior or is fired, that is never a way to speak to a customer. Her name is Joy, as shown on her name tag.
Diego Encarnacion
Great vibes, situated in the head of Main Street
Miguel Rodriguez
Terrible! They close at 8. I came in at 7:20 to get a sandwich. After I had already purchased and paid for the sandwich, the owner/manager told me the dining room closed at 7:30, so I had 5 minutes to eat. She was extraordinarily rude and belligerent. Stay away!
Pete Vigeant
It's Subway. What do you expect? If you like Subway and don't like crowds, then go nuts.
Obrian Pastrana
Of course people can't do their job. I attempt to go in and the doors are locked. It's 7:53pm. So I Google it and it says open. I call and ask and they say they are closed. Meanwhile all I wanted was a drink. It's funny how people who are broke and can't afford to have a good job want to complain about the jobs they have but can't even do those correctly. What a shame
Today my son went to the subway to buy a sandwich since he was coming from training. He entered the place and took a moment to look at the menu. While he was thinking about what he was going to eat, he took out a bottle of water , which by the way was less than half full . When she saw that, the older lady who was serving him told my son that he couldn't take out any food or drinks there, to which my son replied that he would buy her a sandwich and the lady refused, and was very rude and told him that she sold water there, but I don't see the problem with My son taking out his water. If he was going to buy a sandwich, the lady refused to sell him and told him to leave the place aggressively. What bad service from this place. Reading the comments, I realize that it is always like this. What a bad place!
They close at 8:30pm but it’s 8:10pm and they’re already closed!
Atmosphere: 1
Food: 1
Service: 1
I came here with the intent on using a coupon, only to be told that that location does not take coupons. The younger girl working was kind but the older lady was rude and curt.
Atmosphere: 1
Food: 3
Service: 3
You get what you pay for I guess. ( August 9 2024 at noon- had a Foot-long Italian herbs and cheese, salami pepperoni, ham, lettuce, tomato, mayo. At 4pm Terrible stomach cramps projectile vomiting !!!!!!!!!!!!!!!!
It almost sent me to the hospital. Thanks subway NEVER AGAIN IN MY LIFE will I order !
You get what you pay for I guess. ( August 9 2024 at noon- had a Foot-long Italian herbs and cheese, salami pepperoni, ham, lettuce, tomato, mayo. At 4pm Terrible stomach cramps projectile vomiting !!!!!!!!!!!!!!!!
It almost sent me to the hospital. Thanks subway NEVER AGAIN IN MY LIFE will I order !
The owner is a one woman band as she serves the food and cashes out your order. She does not use gloves when using the register and preparing food. Her fountain drinks were off as there seem to have been no sugar added to the lemonade. When I mentioned it, she became irate and would not accommodate us for a substitution. Instead she took the drink off the menu and charged us the same price for two different items. This location isn't sanitary and the vegetables aren't fresh and the cheese isn't refrigerated. She also said that her location didn't have to honor "meal combos" even if they're on her menu. She also refused to toast our bread and the flat bread. Avoid this location if you can when you're in Beacon. The best alternative would be the one in Fishkill. This woman opened a franchise and created her own pricing and combinations. She also has the glass covered where the meats are kept almost as if she does not want customers to view the meat they are about to pay for on their sandwiches. We have taken the liberty of reporting her to the Subway corporation to let them know that she is tarnishing their brand.
Atmosphere: 1
Food: 1
Service: 1
The way the owner treats customers and workers alike is shameful.
Atmosphere: 1
Food: 1
Service: 1
Food wasn’t heated up. I called restaurant, and they never picked up. How are u suppose to eat chicken cold????
Food: 1
Was not open 15 minutes before stated closing
On Friday June 30, 2023, around approximately 4:25pm, I came to Subway for a sandwich on whole grain bread. I was told by the owner that this would take 30 minutes before the bread would be ready ready. I returned half an hour later to a very hostile, aggressive owner who acknowledged, "I own this restaurant, if you don't like it, then do not come back. Don't ever come to my restaurant" after I kindly asked again if the bread was ready.Upon my return 30 minutes later, while I waited for the bread to be ready, when I asked whether the bread was ready, she said, "it is still not ready." When I said, "you told me it would be ready in 30 minutes", Ms. Corden then became hostile and replied, "don't come back at all" and added emphatically, "cause I own this restaurant."In the presence of three other customers, Joy Carden, owner, was not only rude, discourteous and extremely boastful raising her voice at me - all because I asked when the bread would be ready after waiting patiently for the time she told me.The cameras on the premises record all transactions which I hope the corporate headquarters will see in order to know just how their Subway brand is represented - with arrogance, obnoxious and disconcerting behavior by a facility owner.I do not eat at Subway very often, but I am a loyal customer familiar with good quality customer service, behavior that was illustrated by her male subordinate, whom I complimented.It is hopeful that the Subway Corporate headquarters will read this post, watch the timestamp on the video recordings and take action because Ms. Carden's behavior was completely inappropriate for the Subway restaurant brand especially when the air quality index was unhealth at 157 today.
Vegetarian options: whole grain bread
Food: 1
Recommended dishes: Hot Beverage
Restaurantji Recommends
I walked in and started to order minding my business. As I’m telling the lady what I want on my sandwich, I’m point at what i want through the glass but because my finger touched the glass the lady says “would you stop putting your hands on my glass, everytime you do that I have to go back and clean it”. She was extremely rude and unprofessional. That is terrible customer service. I hope this lady gets more training and is corrected on her behavior or is fired, that is never a way to speak to a customer. Her name is Joy, as shown on her name tag.
Great vibes, situated in the head of Main Street
Terrible! They close at 8. I came in at 7:20 to get a sandwich. After I had already purchased and paid for the sandwich, the owner/manager told me the dining room closed at 7:30, so I had 5 minutes to eat. She was extraordinarily rude and belligerent. Stay away!
It's Subway. What do you expect? If you like Subway and don't like crowds, then go nuts.
Of course people can't do their job. I attempt to go in and the doors are locked. It's 7:53pm. So I Google it and it says open. I call and ask and they say they are closed. Meanwhile all I wanted was a drink. It's funny how people who are broke and can't afford to have a good job want to complain about the jobs they have but can't even do those correctly. What a shame
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