Always so clean food is amazing services great Every employee is so helpful and kind
Atmosphere: 5
Food: 5
Service: 5
Patrick Z
Great pizzas and pastas with indoor seating and a garden.
Pwagismyname
I frequent this place every time I’m in town, and the pizza is good but yesterday they did something that bothered me so much I have to leave a review.
They have all the pizza on display with an untouched Sicilian pie. After visually inspecting all my options I decided it looked best so I ordered one slice. After several minutes of waiting I noticed the pie still had all the pieces untouched. So I said, “oh I thought I was ordering what I was looking at.” The counter people chuckled after seeing how frustrated I was.
Then it comes, an old Sicilian slice that had been sitting there the entire day (it’s 5PM now). I was very irritated and took a bite into a cold Sicilian slice, yes, that’s how long it had been sitting there for. So I walked up to the counter and requested another slice and paid again. I left the old slice on the table after I finished to leave a message.
Don’t display customers food that they will not be getting served, and if you can tell the customer is really unhappy with what you just deceived them into getting, you should probably not charge them twice for it. If that slice was on display, I wouldn’t have ordered it.
Atmosphere: 4
Food: 3
Service: 2
E. M.
The food is good and reliable at any location, but It’s ridiculously overpriced, especially delivery. Since when does a cheese and pepperoni pizza cost $39? Absurd.
Atmosphere: 4
Food: 5
Service: 4
Holly Karp
This Umberto’s has the best of everything. Food is so authentically Italian. Not greasy or loaded in sauces just quality perfectly prepared food. Service - exceptional. I envied The atmosphere bringing me back to my childhood. The wall with beautiful papers distressed perfectly. I was mesmerized and wish I could inquire about the artist who was sent me back in time.
Atmosphere: 5
Food: 5
Service: 5
Norah B13
Great slim pizza.. like in Italy. Very expensive tho
Atmosphere: 5
Food: 5
Service: 5
Justino Perez
Great food amazing pazzo slices and variety
Atmosphere: 5
Food: 5
Service: 5
J
Amazing food. Fast service. Pizza at its highest point of excellence.
Atmosphere: 5
Food: 5
Service: 5
Edwin Valentin
Don’t go here because I want them all to myself. Lol the food is outstanding. The Capellinis are incredible. Not to mention everything else they make including the rice balls. Umberto’s is making pizza great again. Guess what? they also deliver quickly. I’m so happy I moved to Merrick, this is the best spot.
Atmosphere: 5
Food: 5
Service: 5
Margaret G
We had a communion party at the restaurant with 40+ people and it was wonderful! The food was absolutely amazing and delicious. The staff was great and hats off to Diana and Jessica as they made sure everything was perfect and just the way we wanted everything set up! ❤️
Always so clean food is amazing services great Every employee is so helpful and kind
Atmosphere: 5
Food: 5
Service: 5
Great pizzas and pastas with indoor seating and a garden.
I frequent this place every time I’m in town, and the pizza is good but yesterday they did something that bothered me so much I have to leave a review.
They have all the pizza on display with an untouched Sicilian pie. After visually inspecting all my options I decided it looked best so I ordered one slice. After several minutes of waiting I noticed the pie still had all the pieces untouched. So I said, “oh I thought I was ordering what I was looking at.” The counter people chuckled after seeing how frustrated I was.
Then it comes, an old Sicilian slice that had been sitting there the entire day (it’s 5PM now). I was very irritated and took a bite into a cold Sicilian slice, yes, that’s how long it had been sitting there for. So I walked up to the counter and requested another slice and paid again. I left the old slice on the table after I finished to leave a message.
Don’t display customers food that they will not be getting served, and if you can tell the customer is really unhappy with what you just deceived them into getting, you should probably not charge them twice for it. If that slice was on display, I wouldn’t have ordered it.
Atmosphere: 4
Food: 3
Service: 2
The food is good and reliable at any location, but It’s ridiculously overpriced, especially delivery. Since when does a cheese and pepperoni pizza cost $39? Absurd.
Atmosphere: 4
Food: 5
Service: 4
This Umberto’s has the best of everything. Food is so authentically Italian. Not greasy or loaded in sauces just quality perfectly prepared food. Service - exceptional. I envied The atmosphere bringing me back to my childhood. The wall with beautiful papers distressed perfectly. I was mesmerized and wish I could inquire about the artist who was sent me back in time.
Atmosphere: 5
Food: 5
Service: 5
Great slim pizza.. like in Italy. Very expensive tho
Atmosphere: 5
Food: 5
Service: 5
Great food amazing pazzo slices and variety
Atmosphere: 5
Food: 5
Service: 5
Amazing food. Fast service. Pizza at its highest point of excellence.
Atmosphere: 5
Food: 5
Service: 5
Don’t go here because I want them all to myself. Lol the food is outstanding. The Capellinis are incredible. Not to mention everything else they make including the rice balls. Umberto’s is making pizza great again. Guess what? they also deliver quickly. I’m so happy I moved to Merrick, this is the best spot.
Atmosphere: 5
Food: 5
Service: 5
We had a communion party at the restaurant with 40+ people and it was wonderful! The food was absolutely amazing and delicious. The staff was great and hats off to Diana and Jessica as they made sure everything was perfect and just the way we wanted everything set up! ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food
Atmosphere: 5
Food: 5
Service: 5
Food and service was excellent! The baked clams were made perfectly.
Food: 5
Service: 5
Very bad food. Will never order from them again. I've been to other Umberto's restaurants and it's been 200% better.
Atmosphere: 1
“we need the tables”
Atmosphere: 1
Food: 1
Service: 1
Great place to eat with the family, great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Lasagna, Sausage, Garlic Knots
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