Went to get my kids pizza as something quick for back to school night we drove 20 minutes out of the way to give cusimanos the benefit of the doubt the staff at this location is rude and practically snatching things from my wifes hands. We all either work in or have worked in some form of customer service environment its not always the best gig but save the attitude for the customers who give it to you and truly deserve it.
Do better you are part of the problem
mike g
Went to get my kids pizza as something quick for back to school night we drove 20 minutes out of the way to give cusimanos the benefit of the doubt the staff at this location is rude and practically snatching things from my wifes hands. We all either work in or have worked in some form of customer service environment its not always the best gig but save the attitude for the customers who give it to you and truly deserve it.
Do better you are part of the problem
Atmosphere: 1
Food: 1
Service: 1
Kevin Massare
Cusimano's is great. Literally the best pizza in Rochester. We drive it around the city because we think its fantastic.
Regular sauce, sweet sauce, BBQ chicken pizza, its all great.
True Buffalo style too. Order here if you can.
Atmosphere: 5
Food: 5
Service: 5
Caroline Thompson
Shout out to cusimanos for delivering to Hamlin beach Campground, on time, and hot. A+++. Flavor good as always
Atmosphere: 5
Food: 5
Service: 5
Zack Green
Have yet to receive my order with it being right. Multiple times the order hasn't even been put in the system and I show up to nothing and having to sit in my car waiting for 20 minutes.
Service: 1
Lisa Coast
Ordered from here several times over the course of a year and every time there is something that always ends up wrong either missing food, not getting the food order correct the first time so we have the wait longer, or person over the phone just doesn't know what their doing. I was told twice we had a credit on file for a mix up that happened two weeks ago and went to place another order today and no credit even exists. I told them to cancel my order and I was met with no hesitation or even trying to save the order. Ive worked jobs like this before and I normal have patiences, however, I am beyond over ordering from here. This location has been up and running for 2 years now, so Im confused on why there service seems like a new crew every time I call.
Atmosphere: 2
Food: 3
Service: 1
marcie court
onion rings so good i audibly moaned at the first bite
Atmosphere: 4
Food: 5
Service: 5
Karen Wegman
Time of visit was 2:12 pm on April 22nd. #397 This visit was not good. We have tried at least 4 times. 2 times we had a gal take our order and she was friendly and very much interested. 2 times a male took our order and he was not interested, not friendly and acted like we were asking too many questions about the sub we were buying. When asked about what was available, he pointed to the menu. That was helpful. NOT NO OTHER PERSON was in the place of business so he could have acted somewhat interested. I wish I could say....best sub ever but that was not true. Last time we will go to Cusimano. Rather give our dollars to a business where the workers are consistently friendly, interested and proud of the product they are selling.
Jared Zambito
Love this pizza. Always consistent
Dylan Plum
Great food, other than that the environment here is cramped, the wait is longer than it takes me to sit down and enjoy the food I ordered an hour ago, but the employees are really nice, seems like they might just need more help on Fridays
Hands down the best pizza and subs in Brockport. Steak subs are awesome. Staff is friendly and so are the delivery staff. Love the loyalty program every dollar spent is a dollar earned and so many options to choose from when using points.
John Haney
Ordered the large combo and 2 add on tonight for the first time. I'm visiting from out of town and was recommended to try cusimano's from friends that live in the area. The pizza is delicious. we tried Mike's new York style sauce as was recommended by the staff. It was outstanding. We also ordered a kids' pizza for our son and got the traditional sauce. Our son loved it, and he is a very picky eater. We ordered the wings for one add, and we had them plain with country sweet on the side and also mild. Again, I'm not disappointed. Outstanding cooked perfect and juicy. For our second add-on, we asked for the 10 piece mozzarella sticks. Cooked perfectly and so tasty. The staff was so friendly on the phone and answered all our questions as we told them we were trying them for the first time. We we got there to pick up our food the atmosphere was great. Fast service again friendly. Next time we are in town, this will definitely be our go-to place.
Nick Melvin
Best pizza joint in the area. The pizza and food are amazing also the employees are very professional and seem to enjoy working there highly recommend
Kayla Cathcart
Pizza tasted stale, mozzarella sticks were cold, wings lacked flavor. Cashier was friendly and it's only a takeout restaurant so atmosphere was what it was. Won't be going back.
Sally Newton
Fabulous Pizza and even better subs! They have a ton of variety and never disappoint! Great customer service and always pleasant to deal with. Tuesdays extra large meal deal Is a must !!
Went to get my kids pizza as something quick for back to school night we drove 20 minutes out of the way to give cusimanos the benefit of the doubt the staff at this location is rude and practically snatching things from my wifes hands. We all either work in or have worked in some form of customer service environment its not always the best gig but save the attitude for the customers who give it to you and truly deserve it. Do better you are part of the problem
Went to get my kids pizza as something quick for back to school night we drove 20 minutes out of the way to give cusimanos the benefit of the doubt the staff at this location is rude and practically snatching things from my wifes hands. We all either work in or have worked in some form of customer service environment its not always the best gig but save the attitude for the customers who give it to you and truly deserve it.
Do better you are part of the problem
Atmosphere: 1
Food: 1
Service: 1
Cusimano's is great. Literally the best pizza in Rochester. We drive it around the city because we think its fantastic.
Regular sauce, sweet sauce, BBQ chicken pizza, its all great.
True Buffalo style too. Order here if you can.
Atmosphere: 5
Food: 5
Service: 5
Shout out to cusimanos for delivering to Hamlin beach Campground, on time, and hot. A+++. Flavor good as always
Atmosphere: 5
Food: 5
Service: 5
Have yet to receive my order with it being right. Multiple times the order hasn't even been put in the system and I show up to nothing and having to sit in my car waiting for 20 minutes.
Service: 1
Ordered from here several times over the course of a year and every time there is something that always ends up wrong either missing food, not getting the food order correct the first time so we have the wait longer, or person over the phone just doesn't know what their doing. I was told twice we had a credit on file for a mix up that happened two weeks ago and went to place another order today and no credit even exists. I told them to cancel my order and I was met with no hesitation or even trying to save the order. Ive worked jobs like this before and I normal have patiences, however, I am beyond over ordering from here. This location has been up and running for 2 years now, so Im confused on why there service seems like a new crew every time I call.
Atmosphere: 2
Food: 3
Service: 1
onion rings so good i audibly moaned at the first bite
Atmosphere: 4
Food: 5
Service: 5
Time of visit was 2:12 pm on April 22nd. #397
This visit was not good. We have tried at least 4 times. 2 times we had a gal take our order and she was friendly and very much interested. 2 times a male took our order and he was not interested, not friendly and acted like we were asking too many questions about the sub we were buying. When asked about what was available, he pointed to the menu. That was helpful. NOT NO OTHER PERSON was in the place of business so he could have acted somewhat interested. I wish I could say....best sub ever but that was not true.
Last time we will go to Cusimano. Rather give our dollars to a business where the workers are consistently friendly, interested and proud of the product they are selling.
Love this pizza. Always consistent
Great food, other than that the environment here is cramped, the wait is longer than it takes me to sit down and enjoy the food I ordered an hour ago, but the employees are really nice, seems like they might just need more help on Fridays
Restaurantji Recommends
Hands down the best pizza and subs in Brockport. Steak subs are awesome. Staff is friendly and so are the delivery staff. Love the loyalty program every dollar spent is a dollar earned and so many options to choose from when using points.
Ordered the large combo and 2 add on tonight for the first time. I'm visiting from out of town and was recommended to try cusimano's from friends that live in the area. The pizza is delicious. we tried Mike's new York style sauce as was recommended by the staff. It was outstanding. We also ordered a kids' pizza for our son and got the traditional sauce. Our son loved it, and he is a very picky eater. We ordered the wings for one add, and we had them plain with country sweet on the side and also mild. Again, I'm not disappointed. Outstanding cooked perfect and juicy. For our second add-on, we asked for the 10 piece mozzarella sticks. Cooked perfectly and so tasty. The staff was so friendly on the phone and answered all our questions as we told them we were trying them for the first time. We we got there to pick up our food the atmosphere was great. Fast service again friendly. Next time we are in town, this will definitely be our go-to place.
Best pizza joint in the area. The pizza and food are amazing also the employees are very professional and seem to enjoy working there highly recommend
Pizza tasted stale, mozzarella sticks were cold, wings lacked flavor. Cashier was friendly and it's only a takeout restaurant so atmosphere was what it was. Won't be going back.
Fabulous Pizza and even better subs! They have a ton of variety and never disappoint! Great customer service and always pleasant to deal with. Tuesdays extra large meal deal
Is a must !!
Loading...