Dunkin'
4675 Lake Rd S, Brockport
(585) 637-2988
Recent Reviews
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They threw out all of their donuts 15+ minutes before close and couldn't give me a refund at the store :(
Came in for my morning coffee like I usually do two creams. Two sugars with vanilla flavoring with cold foam on top. Never have I ever had an issue ordering this coffee at any of your locations until this morning. I was told it's against company policy because it's a waste I would gladly pay for the cold foam but was told they're not allowed to do it. Like I said, the first time I've ever heard this before and I find it odd that I can go right next door to Tim Hortons and order the same coffee and not have any issues Manager was very rude when confronted about it.
Hit or miss with the food from this one... sometimes tater tots are hard as a board..
Chicken bacon croissant was burnt to the point of being not edible.
Indulge with iced coffee year round, but had a few times where it appears that they put the burnt bottom of the hot coffee into the iced coffee making for a horrible experience and an inability to even drink.
The young lady's working were so sweet, made modifications that I asked for perfectly, and really made our day! Great service!!!
Long lines most of the time and you are very lucky if you're coffe is made right! Last resort coffee right here!
Be prepared to wait 5 minutes at the counter while the employees finish gossiping to pay $2.50 for day old stale doughnuts and to be served said day old doughnuts like you are burdening them.
I like dunkin but its not rlly good
Service is always Great and it's always pretty clean inside. My Bacon,egg, and cheese Croissant was a little dry and hard.
Waited in the drive-thru for about 20 minutes 2 days in a row like this. I finally left and both times I see them just standing there talking to each other. Not paying any attention. If I could give this 0 stars I would.
Service: 1
Restaurantji Recommends
Seems like every single time I go here, I’ve had an issue. Maybe it’s just chance though.
I recently went to get 3 dozen donuts for an event-the “supervisor” yelled at the employee and said “we can’t do that! That’s too many!”
I also got a hot chocolate. It was straight water with some chocolate at the bottom. It was simply gross.
Save your time, go to Tim Hortons.
Atmosphere: 3
Food: 2
Service: 1
The workers are always kind and do their best!
Parking: The parking lot is wack. Don't park right where the entrance is when it is busy. Park in the back or near the exit.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Iced Macchiato, Caramel Iced Macchiato, Cookie Butter Specialty Donut
Can't take orders cause they are too backed up with mobile orders
Atmosphere: 1
Food: 1
Service: 1
Myles was so helpful and nice! Great customer service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns
Management here is rude to staff, rude to customers, and overall in a bad mood. I’ve complained several times to their corporate office with no avail.
Atmosphere: 2
Food: 3
Service: 1
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