Dunkin'
4675 Lake Rd S, Brockport
(585) 637-2988
Recent Reviews
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Waited in the drive-thru for about 20 minutes 2 days in a row like this. I finally left and both times I see them just standing there talking to each other. Not paying any attention. If I could give this 0 stars I would.
Service: 1
Seems like every single time I go here, I’ve had an issue. Maybe it’s just chance though.
I recently went to get 3 dozen donuts for an event-the “supervisor” yelled at the employee and said “we can’t do that! That’s too many!”
I also got a hot chocolate. It was straight water with some chocolate at the bottom. It was simply gross.
Save your time, go to Tim Hortons.
Atmosphere: 3
Food: 2
Service: 1
The workers are always kind and do their best!
Parking: The parking lot is wack. Don't park right where the entrance is when it is busy. Park in the back or near the exit.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Iced Macchiato, Caramel Iced Macchiato, Cookie Butter Specialty Donut
Can't take orders cause they are too backed up with mobile orders
Atmosphere: 1
Food: 1
Service: 1
Myles was so helpful and nice! Great customer service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns
Management here is rude to staff, rude to customers, and overall in a bad mood. I’ve complained several times to their corporate office with no avail.
Atmosphere: 2
Food: 3
Service: 1
Fast friendly service. Orders come out fairly quick. My boys love their breakfast sandwiches here. And if you're in a rush they have a drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese Breakfast Wrap
I have stop here now and then, they offer great service here. This spot does a fundraiser with the NYS Police Department for the Special Olympics. Also, if they are out of a product, they do let you know.
Atmosphere: 5
Food: 5
Service: 5
They are extremely slow that is if you get ordered on at all in the first 10 minutes standing there. The bathrooms are disgusting, I went into one and it looks recently used and the other just unclean. People eat here, take care of it please
Atmosphere: 1
Food: 1
Service: 2
It was a decent option in this North Central section of New York State as if you are looking for food at a reasonable price. The choices where the same as if we were in the city so if you are in Brockport and you need some Dunkin then definitely stop by this location.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
My daughter had a birthday at school and she wanted to bring doughnuts into the class. The lady who helped was amazing and put her special touches to meet my needs and my daughter happy. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Never are on time with the mobile orders and often mix up orders or give out the wrong items and employees are pretty rude worst Dunkin I’ve ever been to
Atmosphere: 3
Food: 3
Service: 1
Terrible. Went in for an online order that i ordered 10 mins prior and girl said she couldn’t make it Bc they were too busy. there was 2 other people in the store and 3 people in the drive through. I couldn’t wait because I ordered ahead for a reason This location sucks everytime i go here. Just the wait time in general are usually 20 mins if you don’t order ahead. The girl with a blonde pony was extremely rude.
Atmosphere: 2
Food: 1
Service: 1
Always out of some donuts in the morning.
Atmosphere: 5
Food: 4
Service: 4
The female manager there is very rude and then there's this lady with blonde hair that's a worker there and she's very rude too she had me 10 minutes waiting in the line very nasty attitude there used to be a guy manager he's very friendly but the girl manager is not friendly at
Atmosphere: 1
Food: 1
Service: 1
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